Viale Italia, 195, 57127 Livorno, Italy
#5 of 23 hotels in Livorno
Guests' ChoiceBased on 878 hotel reviews
8.2Cleanliness
8.5
Comfort
8.6
Location
9.1
Facilities
8.2
Staff
8.6
Value for money
8.1
Free WiFi
8.5
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End of dialog contentReviewed: 28 September 2023
Hans
NetherlandsDrinks at the rooftop bar were very expensive. No towels in the pool.
Awesome breakfast. Good beds. Quiet neighborhood
Stayed in September 2023
Reviewed: 28 September 2023
Allan
United KingdomVery little but my preference in hotels is cosy Hamptons style. But this is a very Italian hotel and as they say when in Livorno ….
Very palatial old style decor. I was upgraded to a suite. Very nice.
Stayed in September 2023
Reviewed: 27 September 2023
Noam
IsraelRoom was not clean when we arrived
Place is beautiful Very convenient location Excellent room
Stayed in September 2023
Reviewed: 22 September 2023
Manuel
United KingdomStaff were okay, but didn't seem very knowledgeable about local infrastructure (such as local public transport). Rooms are somewhat exposed to the street noise, but I slept well.
Nice hotel of the classic palace style. Slightly on the old side, but still in good shape, overall, and with some of the facilities (e.g., wifi, bathrooms, etc.) clearly updated. The rooftop pool was a bit smaller than it seemed in the photos, but still enjoyable. Good location: somewhat far from the city center and train station, but close to the sea and with a bus stop basically right in front. Comfortable bed and pillows.
Stayed in September 2023
Reviewed: 19 September 2023
Adrian
AustraliaNo exhaust fan in the toilet. Otherwise everything was perfect. Nothing else to complain about really.
Standard sized rooms, but the high ceilings really increase the sense of space dramatically. I had an unobstructed view of the ocean, which was fantastic, ad the furnishings were very nice.
Stayed in September 2023
Reviewed: 19 September 2023
John
ItalyThe price😅
The location
Stayed in September 2023
Reviewed: 19 September 2023
Aleksei
EstoniaNo comments)
Good service.
Stayed in September 2023
Reviewed: 17 September 2023
Hammer
HungaryGym
Pool, breakfast, view
Stayed in September 2023
Reviewed: 16 September 2023
Malita
RomaniaIt’s not a 5 ⭐️ hotel anymorez It’s not very clean.
The location. The staff was very nice.
Stayed in September 2023
Reviewed: 15 September 2023
David
IrelandA bit out of town but buses are frequent
Very friendly and welcoming staff. A pleasure to stay here.
Stayed in September 2023
Reviewed: 10 September 2023
Martin
Netherlands€30,00 for 2 Aperol Spritz in a plastic glass at the pool, so sad. Not worth 5 Star, maintenance building, paintwork bad, building itself very nice.
View was great, location good, pool at the roof very nice
Stayed in August 2023
Reviewed: 8 September 2023
Sally
United KingdomSpa smelt bad. 5th floor pool , too small the area
Location
Stayed in September 2023
Reviewed: 6 September 2023
Eithne
United KingdomAbsolutely nothing
The staff were all delightful and we love the roof top with lovely glass sided spa pool and the delicious airy dining room. The rooms were spacious, contemporary and very comfortable and the meals were each delicious.
Stayed in July 2023
Reviewed: 2 September 2023
Martin
United KingdomWeather!
Even if weather was poor, Elia was brilliant that ran the bar upstairs. Great time with all the staff and eveyone was helpful
Stayed in August 2023
Reviewed: 29 August 2023
Katja
FinlandIt surely wasn’t a 5 star hotel facility wise. Prices in the restaurant and the bar though were double of other places in the city. Bathroom sink was stuck and water wouldn’t go down, shower was leaking, room had a strong smell of mold.
Nice location and the view, good breakfast.
Stayed in August 2023
Reviewed: 29 August 2023
Janine
New ZealandThe hotel needs refurbishing in some areas. Didn’t affect us as the view made up for it.
The view was amazing and reception staff very helpful. The bed was super comfortable. We have been travelling for over 3 months and this was by far the most comfortable bed.
Stayed in August 2023
Reviewed: 27 August 2023
Robert
United KingdomLittle bit dated
Great, grand old building.
Stayed in August 2023
Reviewed: 27 August 2023
Maria
ItalyLocation gentilezza cortesia dello staff
Stayed in August 2023
Reviewed: 25 August 2023
Nabila
AustraliaLittle details like : - Having to go to the reception to get towels for the pool. Why not leave some directly up there? - No one was in charge of the pool area (wet floors, dirty towels everywhere, no soap in the restroom) - Had to call reception twice about my suitcases after check in and waited 30 minutes in my room - Lamps not working in bedroom
Beautiful hotel & most of the staff is very friendly!Especially the man out front, unfortunately I didn’t catch his name. Nice breakfast buffet, lots of choices! Beautiful view from the room. Very quiet.
Stayed in August 2023
Reviewed: 25 August 2023
Vasyl
BelgiumIn the previous hotels where we rested, the minibar was always either free or the prices were clearly written in a prominent place. In this hotel, the prices were written on the TV, which we did not use during our vacation. When leaving, the woman at the reception simply gave the bill for everything and when we said that we did not see the prices anywhere, she simply accused us of not being attentive and not looking for the price of the mini bar. We did not want to pay on the basis that it was not clearly indicated in the hotel and it was unexpected to receive such a bill upon departure, and the woman only threatened us that we might have problems if we did not pay. This situation spoiled the rest and thought about the whole hotel and unfortunately the mood was completely at zero after that.
Our room was always clean and the view from our room was fantastic. Breakfast is very tasty and the stuff there is always polite.
Stayed in August 2023
Reviewed: 23 August 2023
Tomas
Czech RepublicThe receptionist didn't tell us how to connect my Wi-Fi. Furthermore, I find it absurd that it costs 18 euros for one day of car parking for hotel guests. Not enough sunbeds by the pool, it was impossible to lie down and relax. We had a room with a balcony, but there was no table and chairs on the balcony.
Very good breakfast. Friendly staff and great service.
Stayed in August 2023
Reviewed: 21 August 2023
Roselt
BelgiumGood location, good staff, nice room, nice breakfast
Stayed in August 2023
Reviewed: 21 August 2023
Wigger
Germanybathroom was filled with water, shower was broken
Stayed in August 2023
Reviewed: 19 August 2023
Jessica
LuxembourgThe entrance of the spa ist not included in the price. The kettle definitly needs to be replaced it looked disgusting
The Hotel was amazing ! Very friendly stuff, you first get a welcome drink for free :) the room is big and luxurious and has a comfy bed. The pool is very nice and included in the price.
Stayed in August 2023
Reviewed: 16 August 2023
Manoel
IrelandApart having two big TV in the room, both didn’t have English or other languages options. Neither you could mirror your own apps on it. So, for a no Italian speaker, I don’t see the reason at all for two TV’s that we couldn’t even put subtitles. More Towels options would be a plus.
Really comfortable room, big and clean. Really good variety of food on the breakfast. Staff team really kind.
Stayed in August 2023
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