Doesn’t have fridges in all the rooms but the Girl on the reception was very kind and helpful, she gave me a room with fridge after she got to know that I’m a diabetic and needs to place the Insulin inside the fridge

The location of the hotel

Stayed in May 2024

Quilt was too warm. No sheet, only quilt. Asked for twin beds, got queen/ king size instead.

Stayed in April 2024

Nothing

Clean, with perfect pillows and a quality breakfast.

Stayed in April 2024

- breakfast (I liked the variety and quality of the food, but the breakfast area was inadequate - the room was very crowded and chaotic + there were no clean plates.)

- great location - amazing staff - very clean

Stayed in April 2024

Location Location Location Good value for money.

Stayed in March 2024

prie could be better

location in the center

Stayed in March 2024

The location was great! It was oddly warm for March so we had the windows open for sleeping. Unfortunately, the seagulls don’t seem to sleep. There were also guests on our floor who returned after 11pm and their children were running and yelling in the hall. It ended quickly when their parents realized what was happening and told them people were sleeping. The entire room was great. The shower head hook was broken and didn’t hold the shower head, so it kept falling. The staff was apologetic and made notes for maintenance immediately.

Location was fantastic! Many restaurants within 15 minutes of walking. It was very clean and their attention to being eco-friendly is amazing.

Stayed in March 2024

The heat of the room, even when I turned down the Air-con it was still far too warm. No window other than a small roof light.

Location was great. Staff let me check. In early and upgraded my room.

Stayed in March 2024

No complaints.

Central location by rail and bus stations and close to ferries. Clean and comfortable.

Stayed in March 2024

There is no kettle and tea bags in the room.

Comfortable, it was good

Stayed in January 2024

Very noisy during the night. From several rooms, it was laughing, singing, and screaming. Also, the hallway was crowded starting from early morning. Maybe it is the best solution to have a night shift in the reception for complaints.

The location is good, and the staff was very polite.

Stayed in January 2024

The room wasn't soundproof and there has been some maintenance works with drill during my stay

Big room, clean. Wifi was good. Position was really convenient for everything.

Stayed in February 2024

It was ok.

Stayed in February 2024

The room we got was on the ground floor, the windows were cloudy and difficult to open, so we didn't have a view of the street and the city.

Close to the train station, convenient for day trips. Canal Grande is a 10-minute walk away. Clean room and comfortable beds. Friendly hotel staff.

Stayed in December 2023

Too dim, not bright enough

Very close to the station, clean

Stayed in December 2023

THE CHECK INTO THE SMALL LOFT ROOM WHERE THERE WAS NO SPACE TO MOVE . ACTUALLY AN INSULT TO SEASONED TRAVELERS WHO ARE NOT USED TO LIVING IN SUCH AN ENVIRONMENT . It is suited to single travelers or back backers looking for a place to stay for 1 night only. They should use their discretion when allocating rooms and especially when a Client emails the Property alerting them that they saw these loft rooms and don't want it.

On Check in we were given a room on the 4th Floor . It turned out to be a small LOFT room , No Windows and no Aircon working . We were disgusted . A small double bed was pushed up against a wall . I saw these rooms and explicitly asked not to be booked into a LOFT Room . Found it an insult to be placed into what I would describe as fit for a Child's Room . We arrived after 22H00 that night . I refused to stay in it as my wife is an Asthmatic and we cant live in a room with NO AIR. The receptionist was adamant that is what we booked and payed for in ADVANCE . Eventually she looked and the gave us their nest room which was available on the 1st Floor . We've traveled and stayed in Hotels on all Continents livable . This was the worst experience at our age 71 coming off traveling for 24 hours . The receptionist after upgrading the room said we must now write good reviews . My concions and integrity does not allow me to do this as their may be other Travelers who may have the same experience . JUST MAKE SURE YOU DON'T GET THE LOFT ROOM AND THEIR IS NO AIRCON IN ROOMS IN WINTER I WAS TOLD .

Stayed in November 2023

No cable stations in English, pillows were bad, light switch was same place as the pillows and accidentally turn on in the middle of the night. Steps to lug your suitcases up to the front door, but manager helped.

location and breakfast

Stayed in November 2023

I did not like to get many mails offering an upgrade.

Very close to the train station and the center of the town. The breakfast was much better than expected for the price. All in all a good place to stay for a night or two.

Stayed in November 2023

Very small lift

Friendly receptionist and good value breakfast

Stayed in September 2023

The music on the TV screen.

Breakfast was very good. On last day the music was replaced by the news - very nice. The room was ground floor, very good but it would have been good to have a window we could see out of. Maybe 2nd floor is better for this.

Stayed in November 2023

I would have really preferred to have a bidet in the bathroom

I liked the cleanliness, the breakfast, the staff, everything was good

Stayed in November 2023

There should be available bottled water in the room and There should be a separate English instruction for tv and other things inside the room. But over all in anyways everything is good

Friendly staff , helpful and good breakfast and clean Easy access for transport

Stayed in October 2023

The area around the station is rough and there were protests and gatherings in the park at night and it’s very noisy , as a solo woman I didn’t feel comfortable going out at night The hotel however felt safe

Close to the train station , it was clean and comfortable and good walking distance to the town centre

Stayed in November 2023

The shower was a little small and it took a long time to heat up. Also the shower hose is quite short.

Friendly welcome, very comfortable bed, soap dispenser in shower (better than individual bottles), nice sized room, convenient location.

Stayed in November 2023