I got cold. could have had another blanket

it was noisy

Stayed in November 2022

The shower in my room (103) was very small. I am a slightly larger than average human & was unable to comfortably enter & exit through the gap when the shower screen was fully open. All the rooms are on the 1st floor (above ground floor) & there is no lift. Lugging luggage up those stairs was a bit of an issue.

The bed was soooo comfortable. The location near the railway station was excellent. Staff were friendly & efficient.

Stayed in November 2022

There was no elevator

Location was perfect

Stayed in November 2022

Nothing, all was ok

Good location for station. Spotlessly clean & comfortable room with good breakfast. Helpful welcoming staff.

Stayed in November 2022

The hotel was a bit older than I expected. It also didn’t have lifts. The bathroom was very tight.

nice location, near the train and bus station. staff was also very helpful.

Stayed in October 2022

No lift in the hotel. Denise on reception said we had to take 4 suitcases up to the 1st floor by hand as no porter. My elderly parents also struggled up the stairs. That evening Andrea on reception advised there was a lift in the next door apartments owned by the hotel. we used that for my parents as it links to the hotel on the first floor.

good location near to train station.

Stayed in October 2022

old furniture

Location is perfect, the staff has a great vibe, rooms are comfortable

Stayed in October 2022

The hotel is conveniently located close to the Genova Piazza Principe for those an early start. Friendly staff.

Stayed in September 2022

Lack of elevator makes it difficult for old people to reach rooms.

I stayed here in December, 2015. The hotel has maintained its standard since then. All the area has very sweet and pleasant scent. Staff is very efficient.

Stayed in October 2022

There was stained carpet in our room, although it was vacuumed daily. The corridor walls leading to our room could use a good cleaning.

The best part of the hotel was the Italian design. The dining room had a beautiful original painted ceiling design of 18th century. The library room had beautifully designed original terrazzo floors. There were marble stair cases everywhere and beautiful inlaid wood floors.

Stayed in September 2022

none specific

location

Stayed in September 2022

Walking distance from the train station and not far from the tourist atractions.

Stayed in July 2022

Room rather noisy due to lack of double glazing and close proximity to 24-hour pharmacy. Air con not terribly effective.

Good basic hotel convenient for main station. Modern bedrooms and decor.

Stayed in August 2022

The staff were very nice and the room was perfect for our stay in Genova. Location was perfect for exploring the city as well as taking trains for day trips. Overall we felt very safe and enjoyed our stay at this hotel.

Stayed in August 2022

Breakfast

Location was good and the staff was nice

Stayed in August 2022

breakfast isn’t good enough

the style and location were nice

Stayed in August 2022

Great location

Stayed in July 2022

We had an issue with the shower, it didn’t work properly

Loved the location, and the staff were kind and helpful

Stayed in July 2022

The shower was a bit of small, but still ok

Great location, room was quiet although it was facing to the street

Stayed in August 2022

Bit of noise from some sort of alley down the side - scooters and some sort of construction. Would have preferred a directional shower - personal preference. There isn’t a lift - but stairs aren’t a problem unless you have mobility issues.

Good sized room. Good air con. Tea/coffee in room which was a bonus. Friendly staff. Luggage storage. Great location - 5 mins from train station and 10 mins from Via Garibaldi. Lots of cafes etc nearby.

Stayed in August 2022

- really poor airconditioning :( seems that it didn´t work as we had always 28C in the room (even fan would be better) - really loudy street (expecially during the weekend, there is a hostel oposite and people were yelling there unti 4 am :( If the AC works properly, you don´t have to have opened window and would sleep well - even it seems renovated you can smell old carpet when entering into the room:( - shower... so small and no hand shower, so your hair and head always get wet (unless you use a haircap :/ I rather skip the bidet to have bigger shower or at least "handy" shower

+ location was great, just few steps from the train station Genova Piazza Principe + they gave us free upgrade to superior room which was little bigger than comfort + bed and bed matress were just great, so comfy + staff at the reception were really nice and helpfull

Stayed in July 2022

Don't get room 103 as there is no view, just a wall, it is next to the kitchen , so before 7am it got very noisy as they were preparing for breakfast. Strangely sometimes the room smelt like vinegar ??

The staff were really nice and helpful, the location is just great, the room was clean and comfortable

Stayed in July 2022

very small room

location near train station

Stayed in July 2022

nothing

the property very clean , near principe central station , lot of restaurants around the hotel

Stayed in June 2022

Shower is a bit small.

We got a room upgrade, as ours was not ready, and the room was fabulous! Huge and super high ceilings, lots of character. The bed was comfortable too. Great location close to Piazza Principe station.

Stayed in April 2022