Viale Suzzani 13, Bicocca - Zara, 20162 Milan, Italy
#349 of 442 hotels in Milan
Guests' ChoiceBased on 1008 hotel reviews
7.2Cleanliness
7.4
Comfort
7.4
Location
7.5
Facilities
7.3
Staff
8.3
Value for money
7.2
Free WiFi
7.8
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End of dialog contentReviewed: 27 August 2023
Eshwar
Belgiumfor lunch we ordered chicken burger but they gave us beef burger, later we realize that was wrong order
breakfast was very nice
Stayed in August 2023
Reviewed: 23 August 2023
Nada
Saudi Arabiavery hot ac
cleaners good food good but small varieties
Stayed in August 2023
Reviewed: 20 August 2023
Rebecca
United KingdomFelt dirty in hallways and lifts , had to ask for pancakes at breakfast, asked at 8pm for more tea bags and milk for room as was only 2 tea bags and milks for 4 people couldn't just give it said would bring it at 11.30pm was banging on door was the milk and tea bags. When the room was cleaned, water and milk and tea bags were not replaced , nd I idn't want to ask again as didn't want the 3 hour wait.
The pool was nice to cool off in but closed early
Stayed in August 2023
Reviewed: 19 August 2023
Jason
Cayman IslandsNice hotel, great breakfast, great pool.
Stayed in July 2023
Reviewed: 14 August 2023
Ionut
RomaniaThere were some things that we didn't like regarding the breakfast: only a few vegetables were offered, the omelette was made out of egg powder (or at least it tasted like that), the boiled eggs were very cold (most probably they had been refrigerated since the previous day). The room was a bit worn out: the handle from the bathroom tap was missing, the curtain was not hanging as it should've been, there was mold in the bathroom, the refrigerator was not working. The children accused the comfort of their bed (which was actually an extendable couch).
The breakfast was good overall. The room was quiet and big enough for 2 adults and 2 children. The hotel offered us two bottles of water. The free parking (if you are lucky enough to find a parking space in the uncovered parking lot, you park for free).
Stayed in August 2023
Reviewed: 14 August 2023
Jerlyn
SpainThe water
The staff and the room
Stayed in August 2023
Reviewed: 13 August 2023
Nicola
United Kingdom1x pillow each, didn't make for a comfortable night's sleep! In the family room, please supply extra pillows.
The staff were excellent and very friendly.
Stayed in August 2023
Reviewed: 11 August 2023
Rachael
GermanyThe rooms and corridors are a little dated and could do with an update.
We wish we‘d had a chance to check out fhe pool, but traffic delayed our arrival. The beds were comfortable with plenty of space for an extra child‘s bed. The bar had a good selection of drinks and snacks and the underground parking was useful.
Stayed in July 2023
Reviewed: 10 August 2023
Maureen
GermanyThe rooms and toilets need sanitation.
The reception was very good The staff were very helpful und friendly The food was good .
Stayed in August 2023
Reviewed: 8 August 2023
Claudia
FranceRoom a little bit tiny for a family of 4, at the reception they were not so friendly.
the room is simple and clean
Stayed in July 2023
Reviewed: 4 August 2023
Aristides
PanamaRoom are small air conditioning wasn’t working well Internet service was not good and hotel has some uncomfortable smell
Breackfast was fine
Stayed in July 2023
Reviewed: 4 August 2023
Sitthikorn
ThailandDistance to underground metro (while under the sun)
Check in/out staff were nice, explain very clear. Room was ok and average. Car park lift secured by PIN code access lift and cost 18 Euro per night.
Stayed in July 2023
Reviewed: 2 August 2023
Shannon
United KingdomThey make you wear swimming caps and they come with a charge of €3 which was annoying. The breakfast was boring and expensive for what it was.
I was surprised at how nice the pool area was.
Stayed in August 2023
Reviewed: 31 July 2023
Lani
United KingdomThe staff were really approachable and friendly.
Stayed in July 2023
Reviewed: 30 July 2023
Joseph
United KingdomTea coffee and milk in the room was not enough and some days wasn't refilled at all. An additional elevator would improve the hotel.Need more stFf at Reception, service onto check out in mornings.
Buffet breakfast had a good choice but the hotel food was not replenished quickly. The pool was pleasant. Location of hotel is near the Metro.
Stayed in July 2023
Reviewed: 30 July 2023
Feroze
United KingdomThey should improve on their breakfast
Easy to get in and out
Stayed in July 2023
Reviewed: 28 July 2023
Patryk
PolandThe soap in the bathroom is at a hight not accessible for a kid, so not really a place to go with small children.
Stayed in July 2023
Reviewed: 27 July 2023
Alan
United KingdomThis was only a short 2 night stay so unable to make full use of available facilities. However the room was clean and comfortable with everything we needed. Staff were very friendly and helpful. Situated very close to some nice restaurants and public transport
Stayed in July 2023
Reviewed: 26 July 2023
Pauli
FinlandThe gym was closed.
Quiet location.
Stayed in July 2023
Reviewed: 25 July 2023
Jessica
IrelandThe fitness centre was not in good working order
Staff were very accommodating and the hotel was very clean. The food from the restaurant was very good.
Stayed in July 2023
Reviewed: 24 July 2023
Fiona
IrelandThe room was very clean and had all I required including AC (it was really hot) and cold water
Stayed in July 2023
Reviewed: 24 July 2023
Franziska
GermanyThe fitness room was not available even though this was advertised online. Also, I was not informed about this when checking in but only when standing in front of the former fitness room which apparently is some kind of storage room at the moment.
Stayed in June 2023
Reviewed: 20 July 2023
Pavel
IsraelBad air conditioning
Everything except the air conditioning in the room
Stayed in July 2023
Reviewed: 17 July 2023
Giacomo
SwitzerlandHotel is very badly maintained, the staff is helpful but the structure would really need a complete renovation. forget about the 4 stars.
Stayed in July 2023
Reviewed: 14 July 2023
Hansa
Sri LankaMandatory swimming hat. Had to buy from the hotel, which was really uncomfortable both for adults and kids.
Breakfast hours from 0630 to 1100.
Stayed in July 2023
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