Via San Gallo 30, San Marco - Santissima Annunziata, 50129 Florence, Italy
#44 of 377 hotels in Florence
Guests' ChoiceBased on 549 hotel reviews
9.1Cleanliness
9.5
Comfort
9.4
Location
9.5
Facilities
9.2
Staff
9.6
Value for money
8.9
Free WiFi
8.8
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End of dialog contentReviewed: 14 May 2024
Wolfe
United StatesA little farther from the main sites but still walkable
Great rooms and breakfast. Surrounded by history on the property.
Stayed in May 2024
Reviewed: 12 May 2024
Javier
United Arab EmiratesFriendly staff
Stayed in April 2024
Reviewed: 8 May 2024
Janet
United Statesnone that i cold think of
hotel interiors and design was very classy and modern, airy and clean at all times, staff was very accomodating, cheerful and have very excellent customer service, special mention to ms judith at the front desk, breakfast choices of food was just right but can be improved by adding a little more, special mention to the lady in-charge, she made sure we had everything we asked for, had a very pleasant stay here. we forgot some personal belongings in the hotel but when i emailed, staff were quick to respond and arrange for how we can retrieve our items
Stayed in May 2024
Reviewed: 6 May 2024
Joanna
PolandIf you use hair conditioner or love to greet the morning in a dressing gown, remember to bring these with you. In the room, you will find beautifully scented soaps, slippers, shampoo, shower gel, and body lotion. The lack of a wardrobe in the room isn't much of an issue as there are always hangers and shelves for suitcases available. Coffee enthusiasts should visit local cafes, as the coffee served at the hotel breakfast isn't the Italian delicacy we adore.
Hotel Orto de Medici is a delightful find near Florence's key attractions. Conveniently close to the train station, its charm captivates. The staff is exceptionally courteous, always ready to offer helpful advice. The hotel manager pleasantly surprised us with a room upgrade, ensuring a memorable stay. The food is tasty and also includes all options for those with allergies. We'll certainly return to this exceptional gem.
Stayed in May 2024
Reviewed: 3 May 2024
Nancy
United StatesThe room was smaller than expected
The staff were exceptional. Everyone bent over backwards to be helpful and to make us comfortable . Mariel was particularly helpful. Young bartender also very nice
Stayed in May 2024
Reviewed: 3 May 2024
Laura
United StatesThe room was clean and comfortable, the staff was extremely friendly, and the location was convenient.
Stayed in April 2024
Reviewed: 1 May 2024
Jackie
United KingdomWe would have liked a bar in the hotel but it’s opening was seasonal and commenced in early May.
Lovely small hotel with excellent friendly staff. Everything was well maintained and clean.
Stayed in April 2024
Reviewed: 30 April 2024
Leininger
United StatesStaff was so friendly and the accommodations were extremely comfortable.
Stayed in April 2024
Reviewed: 27 April 2024
Lesley
United KingdomWe found nothing to dislike our only disappointment was the roof garden wasn’t open but that was due to the timing of our visit and no fault of the hotel.
Spacious, clean light and modern. Staff are amazing very friendly and helpful. Will definitely recommend to family and friends and would love to return one day.
Stayed in April 2024
Reviewed: 25 April 2024
Terry
United StatesNo variation in breakfast entree Very few English news channels. Need Fox News
Location
Stayed in April 2024
Reviewed: 25 April 2024
Margaret
CanadaThe breakfast was very good with many choices. The staff were attentive and polite. The garden room was spacious and comfortable.
Stayed in April 2024
Reviewed: 15 April 2024
Mariza
SingaporeA bit far from SMN Station. If you plan on walking from SMN to the hotel, a little challenging as the streets are a bit tight
Staff members were all nice, Judith & Ana (reception) & the very nice, jolly lady at the breakfast place. Room size was good, we were a group of 3 and there’s enough space for us and luggages.
Stayed in April 2024
Reviewed: 13 April 2024
William
AustraliaSize of room and cleanliness, good location for walking to train and attractions
Stayed in March 2024
Reviewed: 13 April 2024
Birgit
United KingdomThe bathroom good have benefitted from a box of tissues and a hook/bar to hang clothes.
Breakfast was good and staff very helpful.
Stayed in April 2024
Reviewed: 11 April 2024
Hazel
United KingdomBeds weren’t the most comfortable. Room was hot and no air con although we were given a fan upon request.
Amazing place a stones throw from the main attractions in Florence. Breakfast was incredible, staff were accommodating and the garden was beautiful!
Stayed in April 2024
Reviewed: 8 April 2024
Warren
United StatesNot sure how we would improve it maybe promise a senior citizen discount!!! We liked everything.
The staff was the best part of our stay - from the front desk to the breakfast room to the bar and cleaners, everything about the hotel was lovely and enjoyable.
Stayed in April 2024
Reviewed: 5 April 2024
Anne
United StatesThe room was renovated and comfortable. The staff was very attentive and professional. The hotel was very clean, and breakfast was delicious.
Stayed in January 2024
Reviewed: 1 April 2024
Simona
Italynothing
Beautiful building and nice rooms. Very nice breakfast. Beautiful common area. very central location
Stayed in March 2024
Reviewed: 31 March 2024
Dennis
United KingdomShame the bar isn’t open during the off season.
Stylish decor and well appointed rooms with excellent bed, linen and towels. Friendly and attentive service by all of the staff. Super location only minutes from great restaurants and the major sights.
Stayed in March 2024
Reviewed: 31 March 2024
Senthilvel
IndiaRoom size and shower
Clean, heritage look, helpful staff
Stayed in March 2024
Reviewed: 29 March 2024
Ayman
United KingdomEverything was good
Very professional and dedicated staff
Stayed in March 2024
Reviewed: 27 March 2024
Niamh
IrelandThe room was exceptionally warm, even when the air conditioning temperature was changed to try cool it down. I'm not sure if I used it correctly though so may be my fault!
The rooms were clean, modern and the breakfast was delicious.
Stayed in March 2024
Reviewed: 26 March 2024
Ratnam
SingaporeBreakfast was the same everyday. No variations at all.
Location was rather central to many attractions.
Stayed in February 2024
Reviewed: 22 March 2024
Kashini
MalaysiaRoom was smaller than advertised in the picture on booking.com
Very centrally located. Only 15min walk to Duomo. Close to many restaurants and shops. Staff were very friendly. Breakfast was good too.
Stayed in March 2024
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