Riva degli Schiavoni 4182, Castello, 30122 Venice, Italy
#180 of 299 hotels in Venice
Guests' ChoiceBased on 523 hotel reviews
8.4Cleanliness
8.5
Comfort
8.5
Location
9.8
Facilities
8.2
Staff
9.2
Value for money
8.2
Free WiFi
8.3
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End of dialog contentReviewed: 27 May 2024
Rainer
GermanyThe friendliness of the staff was quite different. In the afternoon there was an older man at the reception who was very friendly, he stood up when guests entered and just made you feel welcome. The other guy in the morning was much less caring. Same at breakfast. Nice, friendly Italian and an unfriendly Asian looking lady who was mostly criticizing guests. Quality of breakfast was ok. Don’t take the scrambled eggs or the overcooked pastries.
Great location with view of the main channel and close to Biennale.
Stayed in May 2024
Reviewed: 22 May 2024
Chiaw
CanadaSmall size, old furniture
View of Grand Canal outside window
Stayed in May 2024
Reviewed: 18 May 2024
Andrea
United KingdomRoom was very small. Courtyard view was just back of hotel. Lots of noise from communal rooms outside of room banging crashing loud talking.
Location was fantastic
Stayed in May 2024
Reviewed: 16 May 2024
Ann
AustraliaVery small room for 2 people in twin beds. The room was right next to a courtyard used by staff and guests and directly at the end of a corridor with an open door to the outside walkway. It didn't feel completely safe for 2 women travelling together.
Location was great as ferry stop right out front and St Marks Square a 5 min walk. Lots of restaurants close by.
Stayed in May 2024
Reviewed: 12 May 2024
Christian
SingaporeThe rooms have a smell of cigarettes and bed was big but it's two single beds stuck together
Love the breakfast that came with the booking. very delicious and filling. Room was spacious and bed was comfy.
Stayed in April 2024
Reviewed: 6 May 2024
Anatoliy
SloveniaGreat location. Both taxis and water trams stop right at the entrance, for travelers with children and suitcases, this is just super. Interesting hotel design in dark colors. The hotel has two buildings. Breakfast is located in one of the buildings; in the evening this space functions as a restaurant. The room is stylish and very, very quiet - all the windows in room 102 overlook the courtyard. Breakfast is varied, the food is tasty and fresh. Excellent service at breakfast and assorted coffee. We recommend, we will come back again.
Stayed in May 2024
Reviewed: 7 April 2024
Andres
ColombiaOne you know the location, is really easy to find and explore as it is next to the water and saint marco square. The view is beautifulll and the room as spacios and comfortable.
Stayed in March 2024
Reviewed: 28 March 2024
Solange
United StatesThe staff and location
How close to the canal grande it was
Stayed in March 2024
Reviewed: 22 March 2024
Armando
United Statesthe mattress was so uncomfortable location was great and staff nice and the ac didn't work
Stayed in March 2024
Reviewed: 20 March 2024
Katherine
United KingdomWe loved one of our rooms but the other was a little less luxurious so we felt one half of our family got a better deal than the other
We loved the location and the helpful staff
Stayed in February 2024
Reviewed: 18 March 2024
Sharon
United KingdomFantastic location, room was a little small, but it was comfortable and clean.. We were not in there all day so it didn’t matter..
Stayed in March 2024
Reviewed: 5 March 2024
Oydin
United KingdomSmaller than expected however it is not a big problem if you are travelling as couple or on your own. Probably have bigger rooms for family . We stayed two sisters .
The view is wonderful if you book one of rooms facing to Canal. The location is very convenient.
Stayed in March 2024
Reviewed: 2 March 2024
Charles
SpainGreat Location, super staff. Fleeting visit so worked perfectly.
Stayed in March 2024
Reviewed: 23 February 2024
King
Hong Kongcompacted bathroom. My room is not reachable by elevator. I need to carry my luggage by stairs for a storey. It is acceptable but not expected when booking.
Great location and friendly staff
Stayed in February 2024
Reviewed: 12 February 2024
Mike
FranceNo view. My room looked out onto the wall of another building.
Excellent location. Small but comfortable room.
Stayed in February 2024
Reviewed: 4 February 2024
Eka
GeorgiaI would recommend to place at least 2 bottles of water in room at least on the day of the arrival of the guests.
Location is just excellent! Very helpful and nice staff (responsive and always ready to support)! Hotel is very clean and quite.
Stayed in January 2024
Reviewed: 26 January 2024
Bernadette
MaltaBooked a room for three adults. Room is very small Sofa bed is super uncomfortable.
Staff were always there when we asked for their assistance. The hotel is central.
Stayed in January 2024
Reviewed: 20 January 2024
Yara
AustraliaRoom very small. The bathroom rather neglected. there were damp on the wall and mold in the shower
The location. It’s perfect
Stayed in January 2024
Reviewed: 17 January 2024
Catherine
United KingdomThe rooms are basic.
Location is amazing and the staff members at reception who checked us in and out were so nice, welcoming and helpful.
Stayed in January 2024
Reviewed: 6 January 2024
Eduardo
SpainThe room is very small, it rained in Venice and staying in the room one afternoon was not comfortable at all.
The location is great, you can get to the hotel directly from the airport.
Stayed in January 2024
Reviewed: 4 January 2024
Michail
GreeceThere was a heating problem (over heating) on a room but the personel did whatever they could to solve it. Even changing the room when it was possible since it was new years eve
The location is fantastic. Especially if you visit venice for the new years eve. The personel is very friendly and helpful. Will definitely stay again.
Stayed in January 2024
Reviewed: 30 December 2023
Anjali
AustraliaThe room was too small as per the price. Sometimes it gets noisy at night and early morning because of the stress and restaurants.
The property is just next to the water taxi.
Stayed in December 2023
Reviewed: 11 December 2023
Olena
UkraineThe first night in the room was cold
Location, personal, cleanness
Stayed in December 2023
Reviewed: 29 November 2023
Bc
SeychellesThe cakes served for breakfast are very dry, could not eat it again on the second day, i was scared i would choke on it. The pillows in the room, they felt like cardboard, the bed was nice and comfy but the pillows were a struggle.
Location was really good as it is just opposite to take the Vaporetto to anywhere and also Alilaguna to go to/from the airport. There are number of restaurants around if you dont want to venture far to eat. It is close to San Marco. I found it walking ditance to go shopping while visitng the different attractions. Breakfast was ok, it was not a grand but enough to charge up for the morning, I liked that they had a good selection of fruits and not just apples. I would also like to mention that the staff were great, always helpful, and cheerful.
Stayed in November 2023
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