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  5. Reviews of Palazzo Bianca Cappello Residenza d'Epoca

Reviews of Palazzo Bianca Cappello Residenza d'Epoca

26 Via Maggio, Santo Spirito, 50125 Florence, Italy

#27 of 373 hotels in Florence

Guests' Choice

Review score

Based on 128 hotel reviews

9.3

Score breakdown

  • Cleanliness

    9.5

  • Comfort

    9.6

  • Location

    9.7

  • Facilities

    9.1

  • Staff

    9.7

  • Value for money

    8.9

  • Free WiFi

    8.0

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Showing 1 – 25

  • Reviewed: 25 March 2024

    10
    Excellent
    • Leisure trip
    • People with friends
    • Deluxe Suite
    • Stayed 1 night
    • Submitted via mobile

    Very pleasant stay, the history of the building is cery romantic.

    Stayed in March 2024

  • Reviewed: 14 March 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • King Suite
    • Stayed 3 nights
    • Submitted via mobile

    Very beautiful, comfortable room in an historic building. The staff were incredibly helpful and friendly. Breakfast was good and the location is central.

    Stayed in March 2024

  • Reviewed: 15 February 2024

    9.0
    Fantastic location and lovely hotel
    • Leisure trip
    • Couple
    • Executive Suite
    • Stayed 2 nights
    • Submitted via mobile

    Getting in was a little confusing. The hotel is split between two properties - one on second floor on one side of the road and the other first floor opposite. Make sure you call to say when you arrive!

    Location fantastic - short distance from all major attractions in the old city. Staff were incredibly helpful and friendly - could not do enough!. Bed huge and comfortable. Breakfast tasty.

    Stayed in February 2024

  • Reviewed: 27 January 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Presidential Suite
    • Stayed 3 nights
    • Submitted via mobile

    Incredible historical building with an amazing story behind it. Very nice decoration and vintage pieces of furniture that preserve the identity that of the place. Staff were so helpful and supportive and welcoming and the location is a waking distance of all the attractions

    Stayed in January 2024

  • Reviewed: 27 November 2023

    10
    Wonderful old palace
    • Leisure trip
    • Family with young children
    • King Suite
    • Stayed 4 nights
    • Submitted via mobile

    Lowely Royal Sweet in peaceful place near all, historic palace, wonderful kind and helpful atmosphere

    Stayed in November 2023

  • Reviewed: 16 November 2023

    10
    The perfect minimoon location
    • Leisure trip
    • Couple
    • Presidential Suite
    • Stayed 3 nights
    • Submitted via mobile

    Nothing!

    Stunning room! Incredible location, couldn’t fault it!

    Stayed in November 2023

  • Reviewed: 6 November 2023

    10
    Amazing!
    • Leisure trip
    • Couple
    • Presidential Suite
    • Stayed 3 nights
    • Submitted via mobile

    The features and the environment, the people on hand were amazing and done everything they could to make it a special trip

    Stayed in November 2023

  • Reviewed: 21 October 2023

    10
    A Simply perfect stay
    • Leisure trip
    • Couple
    • King Suite
    • Stayed 4 nights
    • Submitted via mobile

    Absolutely nothing

    Everything. So glad I picked this hotel for a Honeymoon stay. The location is excellent only a stones throw away from the river and just far enough away to be less busy. So close to lovely restaurants and the staff were so helpful even booking us a restaurant on our first night as we didn’t arrive until 9pm. The room was simply wonderful! If we visit again we will definitely stay again!

    Stayed in September 2023

  • Reviewed: 4 October 2023

    10
    We hope to be back for another visit.
    • Leisure trip
    • Couple
    • Executive Suite
    • Stayed 5 nights

    We liked everything.

    Fantastic central location and amazing period building.

    Stayed in September 2023

  • Reviewed: 30 September 2023

    10
    Beautiful historic hotel in wonderful location
    • Leisure trip
    • Couple
    • Deluxe Suite
    • Stayed 2 nights
    • Submitted via mobile

    I would recommend not driving a car. Parking was difficult even though the hotel was very accommodating in getting a valet to park the car. The street is very narrow and tricky to park in front.

    Great location! Was very close to city center, but far enough away from the tourists. The staff was very friendly and helpful when we asked for recommendations. The room was beautiful and comfortable. They keep the charm of the history but also modernized for current comfort. I would stay again.

    Stayed in September 2023

  • Reviewed: 23 September 2023

    10
    The hotel room was beautiful. It was close to everything was within walking distance that was comfortable.
    • Business trip
    • Couple
    • Deluxe Suite
    • Stayed 1 night
    • Submitted via mobile

    Find the key across the street

    It was beautiful

    Stayed in September 2023

  • Reviewed: 17 September 2023

    9.0
    Superb
    • Leisure trip
    • Couple
    • Deluxe Suite
    • Stayed 2 nights
    • Submitted via mobile

    Do not expect a big fancy hotel with a grandiose entrance. It is more of a private residence with a private butler service. Simply can’t find anything that I didn’t like about it.

    The property was very nicely located close to center of Provence without being in the middle of the crowd. The rooms were clean, renovated and well maintained! There is a nice love story behind this historical building waiting for you to discover. Going through the building, the lift, stairs are all part of living the Provence experience. In addition we had an amazing hostess, Inga, she was the highlight of the stay. Her service level, sense of humor and attention to details were simply amazing!!

    Stayed in September 2023

  • Reviewed: 18 August 2023

    8.0
    Comfortable, spacious room and lovely staff. Private apartment-type feel. Would stay again.
    • Leisure trip
    • Family with young children
    • Executive Suite
    • Stayed 3 nights
    • Submitted via mobile

    I didn’t realize it was going to be more of a bed and breakfast and not a full service hotel. But it turned out very nice because it felt like a cross between a hotel and a private apartment or Airbnb. The place is on the 2nd floor of a historic building and when you walk in there’s a reception desk, a few chairs / lobby and about 4 separate rooms. By the end of our stay I had really come to appreciate the privacy and the staff was extremely lovely.

    The reception desk staff was lovely and super helpful. Breakfast was delicious. You do have to walk across the street to their other property for breakfast but it’s really a small cobblestone street and it’s no bother. The room was very large, very comfortable, and the AC was very strong. It’s in a great location for walking around the center of Florence.

    Stayed in August 2023

  • Reviewed: 14 July 2023

    10
    Perfecto!
    • Leisure trip
    • Group
    • Executive Suite
    • Stayed 3 nights

    Everything was great!

    Location was perfect, the rooms were clean and quiet, the staff was friendly and extremely helpful.

    Stayed in July 2023

  • Reviewed: 6 July 2023

    10
    Loved it!
    • Leisure trip
    • Couple
    • Executive Suite
    • Stayed 2 nights

    Wonderful room in a great location!!

    Stayed in June 2023

  • Reviewed: 4 July 2023

    10
    We will in a heart beat stay here again.
    • Leisure trip
    • Couple
    • King Suite
    • Stayed 3 nights
    • Submitted via mobile

    Shower head was leaking and the shower door was also.

    The rooms were great!!! Really liked the staff. Very courteous and super helpful. Waited on us hand and foot. Great location. We will be back.

    Stayed in July 2023

  • Reviewed: 4 July 2023

    9.0
    Superb
    • Leisure trip
    • Couple
    • Executive Suite
    • Stayed 3 nights
    • Submitted via mobile

    Great location, beautiful room, fabulous staff

    Stayed in July 2023

  • Reviewed: 25 June 2023

    9.0
    Great large room. Easily can accommodate 4
    • Leisure trip
    • People with friends
    • Executive Suite
    • Stayed 3 nights
    • Submitted via mobile

    The lift

    Great location. Large room

    Stayed in June 2023

  • Reviewed: 5 June 2023

    10
    truly memorable , a holiday to never forget
    • Leisure trip
    • Couple
    • Presidential Suite
    • Stayed 3 nights
    • Submitted via mobile

    nothing

    the accommodation is amazing. the room is breathtaking and so comfortable. all the staff were brilliant and so helpful, organising meals for us

    Stayed in June 2023

  • Reviewed: 31 May 2023

    10
    A dream stay in a gorgeous room (The Prestige Suite) and a very well taken care of historic property.
    • Leisure trip
    • Couple
    • Executive Suite
    • Stayed 3 nights
    • Submitted via mobile

    The staff is incredible! They go above and beyond to accommodate your every need . The property is of historical significance; quite interesting. It is just over a bridge from the busy section of Florence. Very walkable though. Our Prestige Suite was “designer perfect”.

    Stayed in May 2023

  • Reviewed: 19 May 2023

    9.0
    Great location, elegant rooms and building and helpful staff.
    • Leisure trip
    • Couple
    • Deluxe Suite
    • Stayed 2 nights
    • Submitted via mobile

    the location is fantastic, just down the road from a main bridge in the centre of Florence. Staff are extremely helpful and the rooms beautifully appointed.

    Stayed in May 2023

  • Reviewed: 1 May 2023

    10
    Exceptional
    • Leisure trip
    • Couple
    • King Suite
    • Stayed 2 nights

    Incredibly helpful staff that made our stay even more wonderful.

    Stayed in April 2023

  • Reviewed: 9 April 2023

    10
    amazing boutique hotel in amazing location!
    • Leisure trip
    • Couple
    • Presidential Suite
    • Stayed 1 night
    • Submitted via mobile

    the presidential suite was amazing. the staff, especially inga was the best hotel staff i have ever experienced. she was extremely helpful and delightful which made our experience even better. thank you inga for everything!

    Stayed in April 2023

  • Reviewed: 4 April 2023

    10
    Exceptional
    • Business trip
    • Family with young children
    • Deluxe Suite
    • Stayed 4 nights
    • Submitted via mobile

    Loved the room and also the staff was very helpful, advising us where to go go, where to eat local and traditional. Everyday there was room cleaning which made you feel that you are on holidays.

    Stayed in March 2023

Showing 1 – 25

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