nothing

breakfast on the roof terrace was excellent. Lovely service frpm delightful lady thank you

Stayed in April 2024

The staff are very polite and helpful. And also Massimo. The hotel is a converted monastery with pieces of art dotted around. The rooms are lovely and comfortable and Mergellina station is a couple of minutes away, so the city is very accessible. The hotel is in a quiet area. I would definitely stay here again. Highly recommended

Stayed in April 2024

Terrace closed

Quirky hotel plenty of character

Stayed in April 2024

The hotel is located on the main street so quite noisy at nights. The shower was not very clean.

Excellent location with good access to almost everywhere in the city. The room was clean and nice. Breakfast was great and staff were really nice and friendly.

Stayed in April 2024

That we only had enough time for one night in Naples. If we had known how much we would enjoy everything, we would have booked more time here.

We had struggled to find accommodation for all four of us and parking, Palazzo Cappuccini was exactly what we needed. It was a bonus to discover that the building was a former convent, so was steeped with history and aesthetic charm.

Stayed in March 2024

Everything was amazing. There is nothing we would change.

The breakfast was amazing! The staff was very friendly and accommodating. They greeted us as soon as we entered the breakfast room every morning.

Stayed in March 2024

The hotel is located near the Mergellina metro station (about 3-4 min. walk) - that means it is easy to access eeverything. The neighbourhood is lovely, there are nearby shops, cafés , restauranst too. We had a nice a room, a comfortable bed, fridge, tv. The hotel staff is very kind and helpful. The room faced the backyard - and it was very quiet. The breakfast was also good. We had a very good "base" in this hotel to discover Napoli, Pompeii, Caserta.

Stayed in January 2024

It couldn't have been better than this. I definitely want to stay again.

Stayed in December 2023

Big room, nice building & decoration, very close to metro

Stayed in November 2023

-

Nice & clean, but small rooms. Although rooms were towards the street, they were quiet. Metro/train station is nearby and in 5 min walking distance you are at the sea side with some nice restaurants. Its a little far from the old city centre, but we knew it before and for one night still a perfect place to stay. The lady at the reception was really nice and attentive. The old building felt safe for my first time earthquake experience ... :)

Stayed in September 2023

There was nothing I did not like

The hotel was originally a convent which has been sympathetically re constructed into a hotel while preserving it history with original architecture and artefacts which gives interesting surroundings. The attached picture are all from outside the property.

Stayed in October 2023

I had a pleasant stay overall, but I have a suggestion for improvement. The method of activating electricity with the room key card can be a bit inconvenient. If a door nearby slams shut, the card can disengage, causing sudden disruptions like lights turning on in the middle of the night or the air conditioner shutting off. Additionally, it would be great if there were more accessible electrical outlets in the room. I had difficulty using the kettle as I had to search for a suitable socket, eventually placing it near the bed. These small changes could enhance the guest experience.

I thoroughly enjoyed my stay at the hotel, especially the fact that it is housed in a historic building with a rich history, preserving its rooms and some of the interior elements, including a charming library. The staff was exceptionally pleasant and attentive, always ready to assist with any request. The breakfast was also very good.

Stayed in September 2023

Size of bed was too small

Staff were very friendly , helpful, and courteous Breakfast was very good

Stayed in September 2023

Perfect service, perfect breakfast, located right next to a train station and close to the sea

Stayed in September 2023

Breakfast is good but could be improved. Wi-fi is also not the best for apps that require a stronger internet connection, such as Instagram and Youtube.

Very friendly staff. Good value-for-money overall.

Stayed in September 2023

Nothing

À hidden pearl

Stayed in September 2023

Location, clean, staff friendly,

Stayed in September 2023

Nicely renovated room, seaview, good breakfast and very friendly staff. I forgot my notebook in the room and they promptly contacted me and kept it safely for a few days

Stayed in August 2023

No cooked breakfast option. Would have liked fresh cooked scrambled eggs or an omelette. They did offer warm hard boiled eggs however which were nice and they had a lovely selection of fruit and pastries/cakes. Shower did not stay high on pole so made it difficult to shower.

Beautiful building, very clean, very friendly, parking on site, close to metro, close to restaurants and shops. Comfortable beds.

Stayed in August 2023

Nothing

Beautiful building with interesting old features and very friendly and welcoming staff. The location is perfect, just a small walk away from tube station, sea promenade, amazing restaurants and lovely local shops. The hotel is a peaceful heaven and elegantly decorated. The breakfast was one of the best I’ve had and Simona made the breakfast experience even nicer with her welcoming smile and attention to details. The art in the building is beautiful and the 1700 Presepe at the entrance is mesmerising. I highly recommend this hotel and I will certainly go back. Thank you to everyone at Palazzo Cappuccini. Stefania

Stayed in July 2023

No safe in room

Very peaceful, relaxing hotel in great area - close to train station, restaurants and port. Staff were super helpful

Stayed in August 2023

The shower was broken and the toilet seat was only clean on the inside while the outside had "yellow leftovers" all on the front of it 😬

Location, staff really welcoming and then quiet enough for us feeling good. Materess/pillow - bed in general was good quality. Walking distance and sufficiently pleasant walk towards the seafront and marina.

Stayed in July 2023

Very helpful staff. Great breakfast.

Stayed in July 2023

I dont think the AC worked as the room was really warm.

A wonderful building with so many rooms to discover and a lovely grand piano that you graciously allowed my son to perform on

Stayed in July 2023