Amazing botique hotel in the middle of town. Incredibly large and beautiful room, comfortable bed, great bath and seperate shower and steam room. Pre-set private breakfast table with great variety. Staff friedly, helpful and knowledgeable

Stayed in October 2022

Everything. Beautiful hotel and brilliant service. I highly recommend it.

Stayed in August 2022

Location was perfect. Breakfast is good. Facilities are perfect.

Stayed in September 2022

Nothing!

A beautiful, comfortable room with a super shower and dressing room. The friendly greeting by Federica, who had already been in touch. She was so helpful with car parking and though out our stay. She booked our lunch and dinner reservations. Great choices. It spoilt us for our next accommodation!

Stayed in September 2022

Excellent hosts that go above and beyond the call of duty. The room was luxurious and great value for money considering the 5 star experience. They don't need to add all the extras on, but they do and it makes the whole experience that little bit better.

Stayed in September 2022

nothing.

Absolutely beautiful space!

Stayed in September 2022

There's no elevator. You have to go up one floor with all the luggage. But the hostess really helped us, and this is probably the case in all of Montepoliziano building's (in the center).

A clean and spectacularly beautiful place, with a view of Tuscany.  The hostess Federica welcomed us to the hotel with a smile, and gave us the best recommendations, we ate at the best restaurant in our entire trip thanks to her. In addition rooms are huge and beautiful, there is a spa shower, the breakfast was good and there's a free parking that the hotel provides. We will definitely be back

Stayed in September 2022

n/a

I loved the location and the size & comfort of the room. Staff was incredibly helpful and attentive. Extras were very nice - lounge cocktail / mini fridge stocked & in room coffee. Our balcony was awesome - perfect spot for morning coffee or evening drink

Stayed in September 2022

If you have cases, make sure you drive to the hotel, montepulciano is hilly! Also, don't be afraid of driving through the streets. There are lots of signs which look like you can't, but you're allowed to get to the hotel and park for 20 minutes before taking the car to the nearby car park. (The hotel have reserved spaces which you can use for free). The aircon in the room could have been stronger, but we slept with the windows open instead.

Palazzo Carletti is a diamond of a find. It's right in the middle of Montepulciano, easy walking distance to everything you want. Walking in, we were amazed at the interior. Beautiful frescos on the walls and ceilings (which are at least 20ft high). Really lovely staff. Great benefits like a free minibar and pre/post dinner drinks in the lobby. Our room had a cool secret door to the bathroom and a separate loft style space with an extra bed and sofa to sit and enjoy wine and a film if you wanted. During our two week road trip which included Pisa, Florence and two rural resorts, this has been the best stay by a long way.

Stayed in September 2022

nothing!!

fresco ceilings!!

Stayed in September 2022

Federica went above and beyond to introduce us to the city and make sure we were comfortable. The room was luxurious and gorgeous with steam room and huge tub. The location was perfect. Breakfast was fantastic. One of the best hotels I've ever stayed in.

Stayed in August 2022

Faint aroma of drains in the bathroom.

Excellent location. Good breakfast.

Stayed in August 2022

Best place to stay, ever. Stunning rooms, very good atmosphere and decorated to a real Palace standard. Very nice host, helpful and kind.

Stayed in August 2022

Nothing everything was perfect!

Federica made our stay very pleasant and comfortable. This place it’s a hidden gem! We will definitely have to go back one day!

Stayed in August 2022

Everything was absolutely stunning!

One of the best places we have ever been. Its just magical!!!

Stayed in August 2022

No elevator and a bit expensive but worth it

Awesome building and hotel rooms, great staff and location. Amazing breakfast as well, absolutely recommend!!

Stayed in July 2022

Room was absolutely fantastic

Stayed in August 2022

I cannot say enough about this property! Amazing value amazing staff and more and most beautiful Hotels I’ve ever seen!

Stayed in July 2022

All good

It was wonderful

Stayed in August 2022

We prefer stand alone showers rather than over bath showers, but otherwise it was great.

The staff were excellent, special mention to Frederica. Rooms were very comfortable and had lots of space. Great location, near the center.

Stayed in July 2022

Nothing...The carletti did everything right and then some.

One of the most amazing and beautiful accommodations we ever stayed at! The staff was absolutely lovely and helpful.

Stayed in June 2022

We stayed here on our honeymoon and traveled to 8(!) different hotels on our stay across Italy and Greece. This was definitely our favorite! The room was MASSIVE - it honestly felt like a museum in the living room the art and furniture was so beautiful. The balcony was absolutely stunning and we loved the in-room jacuzzi. The staff were so helpful and gave us recommendations of restaraunts and the surrounding area, the the breakfast was wonderful. Can't recommend enough!

Stayed in June 2022

Fedrica was extremely welcoming & hospitable

Stayed in June 2022

Absolutely everything, top experience!

Stayed in June 2022

the host was exceptionally attentive and made us feel really welcome. there were many little personal touches that were very much appreciated

Stayed in June 2022