Piazza Indipendenza 7, 50129 Florence, Italy
#49 of 377 hotels in Florence
Guests' ChoiceBased on 328 hotel reviews
9.0Cleanliness
9.5
Comfort
9.5
Location
9.2
Facilities
9.2
Staff
9.5
Value for money
8.6
Free WiFi
8.5
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End of dialog contentReviewed: 20 May 2024
Kate
United KingdomI thought it was expensive and also the air con in the rooms didn’t get cold enough so the rooms were quite warm.
It was a beautiful hotel with a lovely outdoor space to relax in the sun.
Stayed in May 2024
Reviewed: 17 May 2024
Richard
United StatesPool was supposed to be heated but was not warm enough for me, uncomfortable for a hot tub spa.
Great staff.
Stayed in May 2024
Reviewed: 14 May 2024
Suzanne
United KingdomPool could have been cleaner and had a few broken tiles.
This property is exceptional, well located for sightseeing with the most attentive staff, absolutely nothing was too much trouble. Food and drink was excellent quality and good value for money. The spa facilities are an added bonus and the massage was one of the best I ever had. The property is end and worth every penny spent!
Stayed in May 2024
Reviewed: 12 May 2024
Chetan
United KingdomFor the money, the hotel needs to offer a better breakfast. I
It was Clean and offered the right locatijn
Stayed in May 2024
Reviewed: 9 May 2024
Ayse
United KingdomThe parking service was not great. It took an hour of waiting in reception to have the car returned
The location was fabulous and the staff were all friendly and helpful. Lovely oasis in the city
Stayed in May 2024
Reviewed: 9 May 2024
Larry
United StatesSpa, garden, room, staff
Stayed in May 2024
Reviewed: 1 May 2024
Γιούλη
GreeceIn the room: bed was not very comfortable (firm & hard mattress), the thermostat was not working properly to control the temperature and in the shower the water pressure was too low Finally the breakfast should have more choices for this kind of boutique hotels
The location (walking distance from the train station and the city center), the building and it’s garden, the spa facilities, the kindness of the staff
Stayed in May 2024
Reviewed: 24 April 2024
Lyn
AustraliaBoutique cute close to everything and quiet Lived the garden. And whilst I didn’t use it wish I had time. Make time for the spa treatments
So clean and friendly
Stayed in April 2024
Reviewed: 22 April 2024
Andrew
United KingdomClean modern rooms. Comfortable beds and pillows. Helpful, professional staff. Lovely Courtyard. Excellent location.
Stayed in April 2024
Reviewed: 21 April 2024
Andrew
SingaporeLocation is reasonable. Walkable to main areas of interest. Need to pay extra to use spa facilities. Was not clear when we booked. We didnt use it in the end but it would have been good to know.
Breakfast is better than most. Doggy package left in room was a nice touch, with charges though. Pleasant staff and very well equipped room. Up market feel.
Stayed in April 2024
Reviewed: 17 April 2024
Rubens
Brazilroom with stairs and no phone on 1st floor - only in the 2nd floor.
Stayed in April 2024
Reviewed: 13 April 2024
Barb
United StatesAir conditioning, spa and space
Stayed in April 2024
Reviewed: 6 April 2024
Katie
United StatesOur room was on the street side so it was loud and there were no screens.
Breakfast was delicious and well-stocked. The pool and spa were amazing and the pool was warm even in April (about 90F). The courtyard with lemon trees was peaceful and beautiful. The staff were all so nice and helpful and our room was cleaned every day.
Stayed in April 2024
Reviewed: 30 March 2024
Maria
United KingdomLovely facilities. Warm atmosphere. Helpful staff.
Stayed in March 2024
Reviewed: 28 March 2024
Simon
United KingdomAll good
Garden and spa centre. Room with terrace first floor and chairs/ table. Excellent helpful reception staff and bar staff too
Stayed in March 2024
Reviewed: 26 March 2024
Louise
United KingdomNothing, we would definitely stay here again if we came back to Florence
Great location; lovely room with plenty of space to unpack and beautifully furnished. Exceptionally clean. Delicious breakfast. Spa was very relaxing. Short walk to train station.
Stayed in March 2024
Reviewed: 25 March 2024
Geoffrey
United KingdomGreat Spa area and lovely gardens.
Stayed in March 2024
Reviewed: 18 March 2024
Benjamin
United StatesRoom (junior suite) could have been a little larger.
Fabulous breakfast. Very friendly and helpful staff. The spa is very nice and not heavily used.
Stayed in March 2024
Reviewed: 17 March 2024
Sylvia
AustraliaNil
Breakfast was good.. staff was nice and friendly, room was clean and nice
Stayed in March 2024
Reviewed: 10 March 2024
Anastasios
United StatesExcellent
Stayed in March 2024
Reviewed: 4 March 2024
Ramkumar
United StatesRoom thermostat control was awful and we had to leave windows open at night to cool off the heating in the room. That brought too much noise from the street
It was a pleasure to stay as Arjun and the restaurant staff were amazingly friendly provided whatever was needed and went out of the way to help.
Stayed in March 2024
Reviewed: 27 February 2024
David
United KingdomExcellent room, free minibar and afternoon tea, nice staff
Stayed in February 2024
Reviewed: 26 February 2024
Michael
United KingdomOnly comment they are running a bit lean with staff so waiting times for service affected by this. Also believe for the price , at breakfast the option for fried eggs should not be an extra charge.
Stayed in February 2024
Reviewed: 25 February 2024
Suece
United KingdomExcellent location and all the sights were walkable. The hotel was quiet, comfortable and welcoming.
Stayed in February 2024
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