via dei Servi, 2, Duomo, 50122 Florence, Italy
#18 of 380 hotels in Florence
Guests' ChoiceBased on 307 hotel reviews
9.3Cleanliness
9.5
Comfort
9.5
Location
9.9
Facilities
9.3
Staff
9.6
Value for money
8.9
Free WiFi
8.9
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End of dialog contentReviewed: 14 December 2022
Virginia
United Statesthe location was primo. the room was large. breakfast was included.
Stayed in December 2022
Reviewed: 9 December 2022
Sarah
AustraliaNothing to dislike at all!
The staff were so friendly, and the service was excellent. When we arrived we were given an upgrade to two exceptional suites, and were treated like royalty the whole stay
Stayed in December 2022
Reviewed: 7 December 2022
Asha
United StatesNone
Everything
Stayed in November 2022
Reviewed: 7 December 2022
Greg
United StatesEverything - location, rooms, breakfast, and staff were all exceptional!
Stayed in November 2022
Reviewed: 26 November 2022
Samanth
ItalyThis review has been hidden because it doesn't meet our guidelines.
Reviewed: 23 November 2022
Merrie
United StatesNothing.
Wonderful old palazzo next to the Duomo. Beautifully decorated. Friendly accommodating staff. A terrific place to stay and we hope to return!
Stayed in November 2022
Reviewed: 22 November 2022
Rachel
United KingdomThe location is perfect and our room had the best view of the duomo in Florence
Stayed in October 2022
Reviewed: 20 November 2022
Alexandru
RomaniaThe breakfast was delicious, we especially loved the apricot tart! There's enough variety that no two breakfasts will be the same. The highlight for us was the proximity to the Duomo, when you exit the hotel onto the street you get a stunning view of the church.
Stayed in November 2022
Reviewed: 19 November 2022
Angela
United StatesLocation was perfect!!!
Stayed in November 2022
Reviewed: 16 November 2022
Thomas
United Stateslocation
Stayed in October 2022
Reviewed: 14 November 2022
Stephen
United Kingdomthe location and staff were amazing
Stayed in November 2022
Reviewed: 2 November 2022
Rebecca
United Statesunique and great location.
Stayed in October 2022
Reviewed: 1 November 2022
Hadir
United Arab Emiratesan authentic vintage stay, it was my first time to stay in such old palace. loved it
Stayed in October 2022
Reviewed: 31 October 2022
Kevin
United StatesThe location is amazing and in view of the Duomo City Center, so it is very close to everything but was very quiet and an awesome historic place to stay. The bed was very comfortable, the turn down service and cleanliness of the rooms were great, the bathrooms and showers were great and fully updated. The breakfast was served in a beautiful room and had everything you would want before touring the city. Just a heads up, that this was a beautiful place and in an older building, so if you are expecting a modern hotel, it would not be for you, but you would me missing an experience of the owner being on-site, the true experience of Florence and a classic place to stay. I also have to give a shout out to Maura for going above and beyond trying to get us a courier service for our luggage, it meant a lot that she made that effort and made our stay all the more special. Because she worked behind the scenes and was always communicating the status with us, we were able to enjoy our visit worry free (it is hard to express what that meant knowing she was on the issue, and we could enjoy our day). I highly recommend staying here if you are fortunate enough to have the opportunity.
Stayed in October 2022
Reviewed: 28 October 2022
Ming
Hong Kongno
Beautifully decorated villa, very tidy and quiet, beautiful sea views with a cute balcony overlooking Positano, the owner Imara is taking care me like a family during my stay. Helped a lot to get familiar with the places. breakfast is amazing and fresh. Great place to stay, will come again.
Stayed in October 2022
Reviewed: 25 October 2022
Marisha
United StatesIt was a little pricey, but it is also not a typical room.
Our Cortile suite was very authentic and spacious. The location is FANTASTIC. We walked to and from the train station and it was super quick and easy. They did a turn down service each evening and the breakfast was great. All the staff spoke English which made things very easy. They made reservations for us at a local restaurant that was really good.
Stayed in October 2022
Reviewed: 22 October 2022
Heather
United StatesWonderful location in the heart of Florence! Very friendly staff and an impressive breakfast spread!
Stayed in October 2022
Reviewed: 21 October 2022
Martin
United StatesIt was quite noisy on Friday and Saturday nights but less so and Sunday and Monday nights. Revelry extended into the early morning time (circa 3am), including drunken singing and loud conversations.
The location near the Duomo Cathedral and all the other attractions of Florence was ideal. The walk from Stazione Firenze Santa Maria Novella was a bit much with luggage but the local bus system works well and we took the bus back, much easier. The Palazzo Niccolini al Duomo is such a historical site and the rooms reflect that. Perhaps someday we will be back and be able to use one of the suites. But even the more standard rooms were nice, although much smaller. The salon is great as is their breakfast. We really enjoyed the lemon almond tart which was a highlight of the breakfast. But the entire breakfast was very very good. The staff are amazing and very helpful. We enjoyed relaxing in the salon as well when not out touring throughout Firenze. There were a number of excellent restaurants & cafes and gelaterias nearby. Easy walking distance, particularly to the Galleria d’ Accademia to see the David statue by Michelangelo, but also to the Uffizi Gallery. Of course, the Cathedral of Santa Maria del Fiore is just down the block from Palazzo Niccolini al Duomo. It was nice to see and speak with one of the last owners in the Niccolini family.
Stayed in October 2022
Reviewed: 8 October 2022
Amir
IsraelIt is a little shabby, and except for breakfast there is very little but the room.
The place is not really a hotel and this is not clear from your website. It is a true old Palazzo with a small number of rooms and run by the owners, a little more like a very cool AirBnB
Stayed in October 2022
Reviewed: 5 October 2022
Chris
United KingdomPoor view
Big room
Stayed in October 2022
Reviewed: 5 October 2022
Carla
United StatesThe shower door had a gap and thus leaked on the floor.
This is an exceptionally good property and experience. It is located literally at the Duomo. The room was beyond beautiful, styled for the period with antiques and murals. They provided us an early breakfast so we could eat before a scheduled tour. The breakfast and coffee was the best we have had on our trip to both Switzerland and Italy. I wish we had spent more time in Florence. If you go, stay here!
Stayed in October 2022
Reviewed: 28 September 2022
Michael
United Statesnothing
location and ambiance
Stayed in September 2022
Reviewed: 24 September 2022
M
United KingdomI would really like separate dining and drawing rooms, more reception space
Fabulous Palazzo Amazing location Delightful staff Wonderful interiors What more could you ask for !!!
Stayed in September 2022
Reviewed: 19 September 2022
Charles
South Africaone could hear the steps of people walking to breakfast
the hotel rooms were graciously furnished and our bathroom was very large and took inspiration from the Duomo right next to us
Stayed in September 2022
Reviewed: 13 September 2022
Jimmy
United StatesExcellent. A little more variety from day to day would be nice especially for those that spend several days there.
Stayed in September 2022
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