The only thing is that there isn’t a lift, so I needed to carry my heavy luggage up quite a few flights of stairs.

Absolutely beautiful building! Really clean and a brilliant sized apartment. The staff were all welcoming and helpful. I liked that we were left a bottle of water in the fridge! The breakfast was in a little cafe and was lovely, with really nice staff there too. The location is perfect, it’s about a 10 minute walk to the port and the bus stop, with buses that go all over, including the airport. There is also a Tourist Information centre around the corner, which provided me with a bus timetable and map. The beach is just a quick walk across the road! And is a perfect beach for children.

Stayed in April 2024

The floor was not well cleaned and full of sand. Also, the apartment is on the last floor without lift, for us that was fine but it's a little bit of sport.

we got the suite so great apartment with a big terrace, amazing views and just a great place to hang out even in October when it is not that warm anymore (and it was still quite warm during sun hours at the terrace). The place is central, easy to walk to everything, including beaches and friendly staff.

Stayed in October 2023

All good.

Spacious, very clean apartment. Really enjoyed our stay.

Stayed in October 2023

The place is beautiful, the service is very nice and precise. The apartment was clean and very large. I highly recommend it!

Stayed in October 2023

Only thing was there was no windows to open but no other issues at all.... such a fab little place

What a fab clean apartment with everything you need

Stayed in September 2023

Perfect location and amazing host. There were everything what we needed. Nice beach nearby and good place for car parking. There were no windows to the outside, but to the internal stairwell, but this was not a problem at all.

Stayed in September 2023

Amazing location, spacious apartment.

Stayed in September 2023

Booking.com definitely needs to remove the tag “parking” from this place. THERE IS NO PARKING, whatsoever! They recommend a couple of places hundreds of meters away, on the streets, one of them free of charge (if you, by miracle, find a vacant spot and also if it’s not the day the street is cleaned, when they tow your car away and you have to pay a “nice” penalty to get it back). The city traffic is chaotic and it is really, really hard to park.

The room is enormous. Comfortable and very clean. The staff was more than friendly and helpful, giving great recommendations about everything we needed. The location couldn’t be more convenient, exactly at the beginning of the historic city center.

Stayed in September 2023

The building has no elevator

The space and the location

Stayed in August 2023

The location is wonderful.

Stayed in August 2023

N/a.

Great location.Perfect facilities.Public beach is just 100 mtrs away.

Stayed in July 2023

Very friendly staff. Good location. Comfortable bed.

Stayed in July 2023

Top location, friendly personal, perfect

Stayed in June 2023

The facilities are somewhat old (especially the bathroom), so they could use a renovation at some point.

Location is perfect, the apartment is very large. The bed was comfortable and everything was clean. The staff was helpful too!

Stayed in June 2023

be aware that the top floor suite is 6 flights of stair up. we loved it but it’s a climb especially when it gets hotter than June.

Palazzo Ossuna: Excellent communication on booking.com. Domenico, Fulvia & Valentina answered all of my questions quickly and booked all of our lunch & dinner reservations in the region during our stay! They also stayed on top of our reservations & reminded us. They were fantastic online & in person!!! We booked an airport shuttle through the stay which was through the Trapani Tourism board. 30€ each way to have a private transfer to & from the stay’s front door. Both drivers were prompt on time, professional & the cars were very clean. The hotel is just at the end of the Main pedestrian Street with restaurants so perfectly located. We stayed on the top floor suite with rooftop patio in June. Six flights of stairs to the top! The air conditioning works great as we only ran it while in the room. The bed was super comfortable along with the pillows. There is a large closet cabinet to organize your clothing. An electrical 3 prong outlet on either side of the bed. Black out curtains in the bedroom & living room. The street noise wasn’t so bad but the seagulls are incredibly loud & start very early morning. I recommend ear plugs. The entire apartment was very clean & well appointed for a long stay. The kitchen is well stocked for cooking. The fridge had a large welcome bottle of water. The bathroom has one electrical 3 prong outlet next to the sink & another next to the shower. Lighting is sufficient. The shower pressure was a little inconsistent but hot water works & has an instant water heater. We highly recommend Antichi Sapori & A’Nassa for nearby restaurants. In Erice, Domus Blanca- secret garden & Gli Archi di San Carlo-reservation required for an amazing meal in a “secret garden.” Grazie Mille Palazzo Ossuna!

Stayed in June 2023

Breakfast was the same every day

Stayed in May 2023

No breakfast!!!!! This was a surprise.

Stayed in May 2023

The size of the apartment exceeded my expectations. Very clean. Comfortable beds. Description was very accurate so we knew exactly what we were getting but it actually exceeded our expectations. It’s perfect for 4 people. Excellent value.

Stayed in June 2023

It was spacious and nice!

Stayed in June 2023

More hot water in the boiler

Breakfast was delicious! I really recommend it:)

Stayed in May 2023

Nothing

Large apartment in a good location, great staff. Breakfast included at local cafe. Comfortable bed.

Stayed in May 2023

fairly long walk up, no outer window or balcony, just into the staircase so privacy was compromised. Less airflow in room.

great location, lots of space

Stayed in May 2023

Excellent location

Stayed in May 2023

The overall stay was very good, but I would love to point out 2 things: 1. Air quality was a little bit stagnated as there are no windows to open for fresh air. The air conditioner helped a little bit. 2. Hot water was barely enough for 3 people. And we did not take long and lazy showers :) It took some time for water to heat up again.

We liked the personnel. They are very friendly, open, and helpful people. Also, the location of the apartment is perfect. At the apartment, there were clean towels, a hairdryer, soap, all the kitchen tools, dishes etc. Our stay there was very comfortable.

Stayed in April 2023