1 Piazza Cardinale Pappalardo, 95131 Catania, Italy
#4 of 71 hotels in Catania
Guests' ChoiceBased on 64 hotel reviews
9.2Cleanliness
9.6
Comfort
9.5
Location
9.5
Facilities
9.2
Staff
9.4
Value for money
8.8
Free WiFi
9.6
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog content
Showing 1 – 25
Reviewed: 19 April 2024
Darja
CroatiaDining in elegant hotels frequently shows chefs intention to be remembered as one serving very refined food. Preparing complicated food is not the best way to this objective.
Lovely and sweet little hotel, probably the best in Catania. Reception kind, efficient and ready to serve. We had a room with a little terrace overlooking the inner courtyard, where breakfast was served. Which was rich and diversified. Quiet and comfortable, this hotel offers truly exceptional starting point to visit all the main attractions in Catania.
Stayed in April 2024
Reviewed: 13 April 2024
Abdullatif
TurkeyI must tell that this was difficult to find the hotel by car because there were many one way streets and pedestrians areas around . Please do not use googlemaps
Clean and comfortable rooms . Very helpful staff :) parking service is great opportunity .
Stayed in April 2024
Reviewed: 10 April 2024
Nilhan
TurkeyThey upgraded the room. Room was very comfortable and the receptionist helped me a lot when I requested their assistance
Stayed in April 2024
Reviewed: 9 April 2024
Ibrahim
TurkeyVery clean hotel. Kind, helpful and friendly staff. Perfect location. Exceptional hotel. We loved it
Stayed in April 2024
Reviewed: 7 April 2024
Victor
United StatesA couple of comments: 1) we could hear a motor/generator in our room (214) at night which was distracting and woke us up. We informed the front desk but nothin happened. and 2) the coat hangers in the closet were those that you would find in a low end hotel, the ones that hook on, not the regular coat hangers.
Modern hotel, well located to see the sites of the city. Staff was friendly and professional. Breakfast Buffett was good. Comfortable bed. Nice bathroom with a steam bath, but like in most hotels these days no place to hang things. We enjoyed our 2 meals in the hotel restaurant, high end food.
Stayed in March 2024
Reviewed: 7 February 2024
Jeroen
Maltavery clean beautiful rooms
Stayed in February 2024
Reviewed: 31 January 2024
Susanne
GermanyPrice
Big Suite, wonderful staff, great location
Stayed in January 2024
Reviewed: 31 January 2024
Tom
United StatesArea could have been larger to stretch out, etc. but, it was adequate.
Great variety of food and they would make your eggs or pancakes for you.
Stayed in December 2023
Reviewed: 24 January 2024
Doina
RomaniaExceptional!Ultramodern si pozitionat central!
Stayed in January 2024
Reviewed: 19 January 2024
Kelly
ItalyVery friendly and welcoming. Staff went above and beyond. Room was very clean, updated and comfortable. A welcome drink was really nice. The breakfast covered all the food groups so as to allow you to find something that is in your diet. Location makes it easy to walk to all the main places in Catania.
Stayed in January 2024
Reviewed: 6 January 2024
C
FranceElectric plugs at floor level too low and hidden behind bed side tables. Very inconvenient. Toilet and bidet too low for 60+.
Design. Location.
Stayed in January 2024
Reviewed: 3 January 2024
Philippe
QatarThe front place is under work, no nice view
Élégance and good service, nice living design and food.
Stayed in December 2023
Reviewed: 3 January 2024
Alexandru
RomaniaPosition, very new
Stayed in January 2024
Reviewed: 31 December 2023
Charlrs
United StatesSmall room size…
Location in heart of Valetta
Stayed in December 2023
Reviewed: 5 December 2023
Tom
Belgiumjust perfect
Stayed in December 2023
Reviewed: 23 November 2023
Kristy
United StatesNothing
The glowing reviews are true - this hotel is wonderful. Also booked a massage during my stay, highly recommend.
Stayed in November 2023
Reviewed: 20 November 2023
Zemalver
LatviaAircon was not working in November, but with windows open street sounds were too loud for comfy sleeping.
Jewel of the city, freshly restored building, breakfast choices, helpful personnel
Stayed in November 2023
Reviewed: 12 November 2023
Sergio
United StatesIt was a great hotel. The people were extraordinary. They were kind and over helpful. The location was perfect you could walk to mist places. And the hotel was very clean. The breakfast was great
Stayed in November 2023
Reviewed: 5 November 2023
Sandy
United StatesView out the window wasn't great (construction site). But we didn't spend much time there so it was fine.
This was by far our most favorite and comfortable stay. Newly renovated, pristine, and very modern. Great staff from front desk and everyone else.
Stayed in November 2023
Reviewed: 22 October 2023
Jung
United StatesGrt location clean modern
Stayed in October 2023
Reviewed: 13 October 2023
Raisa
United Arab EmiratesNothing.
Beautiful all around, specifically the staff.
Stayed in September 2023
Reviewed: 8 October 2023
Robert
United KingdomAt the time of our visit the square in front of the hotel was undergoing reconstruction which was unattractive. Car access to the hotel is difficult due to narrow one way streets and parking nearby is limited.
We only stayed one night but were pleased by the hotel which appeared to have been newly refurbished throughout.
Stayed in October 2023
Reviewed: 5 October 2023
Catherine
AustraliaBathroom needs more hooks for towels. Shower room needs shelves for shampoo and soap
Staff are very friendly and helpful. Location is perfect
Stayed in September 2023
Reviewed: 4 October 2023
Peck
United StatesHot Tub on Roof wasn’t Hot and at 3-Stories there is no room with a view.
Location, Staff, Rooms, Breakfast
Stayed in September 2023
Showing 1 – 25
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content