There is no separate restaurant for breakfast, but it is not necessary, because a few steps away is the most famous bakery with the most delicious croissants.

The location of the hotel is perfect. The rooms are clean, the staff is very kind and helpful. There is an elevator. Common parts are good. The rooms are quiet.

Stayed in May 2024

No laundry/ laundromat.

Amazing rooms right in front of the cathedral and piazza. Good Restuarants downstairs into the piazza. The rooms were exactly as depicted in the photos. Very friendly and helpful staff. Highly recommended if in the area. Short walk to the waterfront and no noise inside the rooms. 15min brisk walk to railway station.

Stayed in May 2024

No faults

Nothing to fault perfect room and perfect area

Stayed in December 2023

Stunning location. The room we had looked out at the Duomo. Central location near the shops, restaurants and ferries.

Stayed in October 2023

unfortunately the steam-room function didn't work. Which was a true shame, it even asks you kindly to mention any malfunction.. I assume the previous Tennant(s) didn't try it out and therefore we sat there and waited for it to work. ! but once we mentioned it the staff was super nice and they offered us an upgrade to the best room available at basic rate the next time we come by ! What a great reaction and we will looking very much forward staying there again, as we would've anyway :) Great Hotel, great and super clean rooms. 10 /10

location couldn't be any better - we had the side windows and there was almost no noise... plus the windows are extremely noise proof. To say though; that there was very little "noise" and at 11pm it was super quiet outside

Stayed in October 2023

We had the opportunity to meet the owners. The effort and care that they put into this project is so interesting. Just go and see, the access stairs are so well integrated in the main volume. You would have a better experience if you take a room with the main plaza view or have a Turkish bath in your room.

Stayed in July 2023

No wash cloths. Rugs on floor would help dampen sounds.

Friendly staff. Close to boats and Como sights.

Stayed in October 2023

Faucet was high rise type. Just dont like them as always in your face. Just personal preference.

Room was suite almost apartment size. Clever decor. Fun and artsy. Staff was very nice and helpful. Located at the Duomo.

Stayed in September 2023

Cleanliness, location, amenities, view, pin pad entry

Stayed in September 2023

Everything fine

The decoration and size of the room is great 👍 Wow!!

Stayed in September 2023

The location

Stayed in August 2023

Nothing

The room was amzingl and the staff were very helpful. It was very close to the trainstation, ferry port and all the sights and restaurants. Added bonus of being infrint of the Duomo.

Stayed in August 2023

The window from the bathroom straight into the bedroom was unexpected! Full on view to whoever’s in the bedroom of you showering, but if you’re a couple it’s probably fine!

Perfectly located directly opposite the cathedral/ duomo, a few minutes walk from the lake. Shops / cafes on your doorstep. Staff were extremely helpful, helping with directions/ ferries/ taxis. The room was very spacious - interesting and beautiful furnishings, comfortable bed, air conditioned. Lovely sitting area as well as sleeping area. Shower was an experience in itself with all of its spa like settings. Just stunning and lovely and clean.

Stayed in August 2023

The seat in the steam bath is not heated. The cleaning lady forgot to give us cosmetics on the first day and the free coffee hasn't been replaced.

Big, quiet and comfortable room - you don't hear any noises from outside. Excellent location - opposite of the cathedral. Nice and helpful staff.

Stayed in August 2023

There are nice rooms but this is not a hotel with any real services

Location and uniqueness of room.

Stayed in August 2023

Very friendly and helpful staff! The design of the rooms is very special and unique. Location great!

Stayed in August 2023

Nothing

The apartment was first class and decorated to an exceptional standard. Perfect location for the town and sea front

Stayed in July 2023

The driver I hired could not find it —- and when I was dropped off into the pedestrian zone it took a while for me to locate the entrance behind the busy restaurant—- perhaps I should have checked the myself the access locations

I asked for a room with a view and I got a fantastic room — I loved the decor the smell the people the cleanliness it was very good — and the staff were amazing provided me with ironing facilities

Stayed in July 2023

Amazing property large rooms very central and staff were very helpful with all our request highly recommend this beautiful boutique hotel

Stayed in July 2023

Nothing, it was perfect in every way!!!!

We just stayed at the spectacular Vitrum! It was more than a Hotel, it was an experience! And a fabulous one at that! The location could not have been more perfect, sitting right across from the Piazza looking directly at the gorgeous Duomo! There were multiple restaurants on the Piazza as well as hundreds of restaurants all around the entire area. Lake Como was literally less than a five-minute walk from the Vitrum. You could easily hop on a ferry for Lake Tours, a ride to Bellagio and the other areas around the Lake. There are so many restaurants all around the Lake, you will have a hard time making a decision on where to eat! You will not be disappointed in the loads of fabulous shopping either! Even though the Piazza outside the Vitrum was super busy, the inside of the Vitrum was extremely quiet! We had a great sleep and never heard anything outside the walls! The building that the Vitrum is housed in is very old, but the fantastic owners renovated it, and it is completely modern inside with absolutely beautiful furnishings! No detail was spared in this Hotel or our room! The bed and bedding were pure luxury! The Aroma Therapy Shower was enormous and absolutely the best and most beautiful shower ever! The towels were even fantastic! Big and soft! The bathroom had the best lighting too! Perfect for a girl that loves to put her makeup on with good lighting! So important! The staff was superior and went out of their way to help us with directions and any other questions we had. Thank you, Antonella and the other wonderful girls! While staying at the Vitrum, we were fortunate enough to meet the lovely owners, Alberto and Graziano, who were just amazing! They were so warm and welcoming to us and took the time to tell us all about the Vitrum and the fabulous building and the renovation! We thank them for their kindness! We will always cherish our stay at the Vitrum and we can't wait to return to stunning Lake Como again in the near future!

Stayed in June 2023

Room had no view. No breakfast provided but obviously not a deal breaker for us. The hotel was difficult to find in the old town area…maybe some walking directions would have been helpful as it was strictly a pedestrian area.

Room was very unique and comfortable. Easy access with code given at check in. Quiet even though right in the middle of a busy town square. Good air conditioning which was appreciated in July. Liked that they had hallway lights that came on when needed. Great location in town.

Stayed in July 2023

A beautiful and unique experience, the hotel is a mix of very modern whilst keeping original old features of the building. The location was perfect opposite the Duomo and it was a short walk to the lake. Plenty of shops and restaurants.

Stayed in May 2023

Everything.

Loved seeing the Duomo from my room never mind it was from the bathroom it was a gorgeous lookout and enjoyed the rolling bells on the hour. Charming and just outside the doors was restaurants and a lively scene. As a solo traveler it felt safe and easily accessible at night. Not deserted on a back street; it is in the heart. Beautiful eclectic interiors; fun and super well appointed. The hotel staff was soooo helpful to me with getting a driver from Como to Milan at the eleventh hour after my designated driver got cancelled due to a miscommunication; had tours scheduled in Milan and really appreciated their willingness to help me. Also a dress zip up. ; nice ladies couldn't have been happier with my choice i'd stay.🙏💫😍 👌😊

Stayed in June 2023

Everything was fine

Missed breakfast

Stayed in June 2023