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Reviews of Parco dei Principi Hotel 5 stars

S. S.106 Località Barruca, 89047 Roccella Ionica, Italy

#17 of 22 hotels in Roccella Ionica

Guests' Choice

Review score

Based on 41 hotel reviews

7.6

Score breakdown

  • Cleanliness

    8.3

  • Comfort

    8.3

  • Location

    7.8

  • Facilities

    7.5

  • Staff

    8.0

  • Value for money

    7.6

  • Free WiFi

    7.5

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Showing 1 – 25

  • Reviewed: 10 May 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Standard Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Staff were friendly and the rooms were clean.

    Stayed in May 2024

  • Reviewed: 8 February 2024

    7.0
    Super friendly atmosphere and very helpful staff.
    • Business trip
    • Group
    • Double or Twin Room with Sea View
    • Stayed 5 nights

    - breakfast - no kettle in room

    - Very friendly service - High-quality room cleaning service - pleasant and trouble-free stay

    Stayed in February 2024

  • Reviewed: 7 January 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Standard Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    WiFi quality. Extremely slow.

    Big room, good equipment and toilettries in the bathroom

    Stayed in January 2024

  • Reviewed: 26 October 2023

    8.0
    Pleasant stay. Very good location.
    • Leisure trip
    • Couple
    • Double or Twin Room with Sea View
    • Stayed 1 night
    • Submitted via mobile

    Unfortunately the bar was not open during our stay due to a wedding event

    It was charming

    Stayed in October 2023

  • Reviewed: 22 September 2023

    9.0
    Great location, excellent staff and food.
    • Leisure trip
    • Group
    • Double or Twin Room with Sea View
    • Stayed 2 nights

    A couple of comfortable chairs in the room, such as lounge chairs and the wifi was patchy/

    Breakfast excellent, staff were amazing and dinner was excellent.

    Stayed in September 2023

  • Reviewed: 16 July 2023

    9.0
    Grand hotel with great facilities
    • Leisure trip
    • Couple
    • Standard Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Air conditioning wasn’t working properly

    Grand hotel with great facilities,fantastic pool

    Stayed in July 2023

  • Reviewed: 3 July 2023

    9.0
    We are happy for choosing this hotel. We will choose the same when we come to the city even next time. Thanks to all the
    • Leisure trip
    • Couple
    • Double or Twin Room with Sea View
    • Stayed 5 nights
    • Submitted via mobile

    Not having coffee machine/ kettle in the Room

    Beautiful, so comfortable, perfect transport facilities to the beach

    Stayed in July 2023

  • Reviewed: 29 April 2023

    8.0
    Fabulous Hotel in a good position
    • Leisure trip
    • Couple
    • Double or Twin Room with Sea View
    • Stayed 2 nights
    • Submitted via mobile

    The food wasn’t brilliant but they really tried .

    This property is very grand and the room was great . Unfortunately we were very early in the season so the Air con wasn’t working and the swimming pool was empty.

    Stayed in April 2023

  • Reviewed: 29 August 2022

    7.0
    Good
    • Leisure trip
    • Couple
    • Standard Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    There was a wedding in the hotel and could not have access in the garden and pool after 7pm.

    Clean, good breakfast and service

    Stayed in August 2022

  • Reviewed: 28 July 2022

    8.0
    Nice place to stay for a night or two and explore the environments.
    • Leisure trip
    • Couple
    • Double or Twin Room with Sea View
    • Stayed 2 nights

    The shower was rather small, even if the bathroom itself was spacious enough. The scrambled eggs and bacon in the morning were cold (but I didn't challenge the staff and therefore also don't know what they would have done about it...)

    Nice place for staying a night or two if you're by car and can explore the environment and the next villages yourself. The hotel is not within walking distance of anything. Beach access needs transportation, but the staff can organize that for you. The staff is friendly, in general English spoken and very helpful. Even with the bar already closed at 23:00, the night porter showed me the choice of beers they have, asked if I wanted a glass and obviously had the time for a chat.

    Stayed in July 2022

  • Reviewed: 25 June 2021

    9.0
    Superb
    • Leisure trip
    • Solo traveller
    • Standard Double or Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    Understandably there was very limited staff but no pool attendant, no bar staff etc meant a lot of fending for oneself. I was hoping for some pampering and luxury!

    This truly is a quality property in such an unexpected location. Unfortunately there were small service fails that, while not serious, certainly are not acceptable in the 5-star category. The shuttle I booked, confirmed and reconfirmed was not at the station. The electronic key was faulty. The phone line completely dead and not repaired during my whole stay. A simple request for a show sponge went unfulfilled. Similar instances occurs with the meal service. All this, of course, must be weighed against the welcome of the staff and the intention to deliver a quality experience.

    Stayed in June 2021

  • Reviewed: 13 October 2023

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Standard Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Exceptuanal service Good food

    Stayed in October 2023

  • Reviewed: 24 September 2023

    5.0
    The place is / looks dated and in need of renovation. The bathrooms were not worthy of 5 star
    • Leisure trip
    • Couple
    • Double or Twin Room with Sea View
    • Stayed 4 nights

    Only had tea

    Stayed in September 2023

  • Reviewed: 19 August 2023

    5.0
    Passable
    • Leisure trip
    • Couple
    • Double or Twin Room with Sea View
    • Stayed 5 nights
    • Submitted via mobile

    The weddings

    All facilities not available due to weddings everyday. Pool unusable , gym not existent and bar consistently shut . Unfortunate as the hotel is beautiful and staff are great !!

    Stayed in August 2023

  • Reviewed: 9 August 2023

    5.0
    Could be so much better
    • Leisure trip
    • Solo traveller
    • Standard Double or Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    This hotel could be so much better. The air conditioning in the room didn't function during the day. I needed to do some work whilst there and it became unbearably hot. When I went out later in the day, the staff would turn it back on. Not sure how, as no amount of fiddling with the controller would work (?) Although breakfast was good, I couldn't work out whether any evening meal was on offer. The restaurant seemed closed (no staff and lights off). Only when I had been out for food and returned later in the evening, did I find one couple at a table being served. Given this hotel is made out to be a resort hotel, it clearly isn't. Yet it could be. Won't be staying here again.

    It's a nice looking hotel, both inside and out. The hotel is conveniently located for all the local towns (if you're driving) not so if you're walking.

    Stayed in July 2023

  • Reviewed: 28 July 2023

    5.0
    Passable
    • Leisure trip
    • Solo traveller
    • Standard Double or Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    It was ok.

    Stayed in July 2023

  • Reviewed: 27 July 2023

    6.0
    It was a nice and clean hotel. The staff were at times unreliable or unhelpful but otherwise I would stay here again.
    • Leisure trip
    • Group
    • Triple Room
    • Stayed 2 nights
    • Submitted via mobile

    Staff were at times unhelpful. The staff wouldn’t provide an iron and insisted you use their laundry service which was average. We also booked shuttles through the hotel which were always late, including up to half an hour late on the day we were leaving.

    Nice hotel, the rooms were clean and the pool was good.

    Stayed in July 2023

  • Reviewed: 26 July 2023

    5.0
    Passable
    • Leisure trip
    • Couple
    • Double or Twin Room with Sea View
    • Stayed 2 nights
    • Submitted via mobile

    pool was unusable. Color of the water was green. they were made aware, but didn’t fix it.

    location, room size, breakfast.

    Stayed in July 2023

  • Reviewed: 25 July 2023

    10
    Exceptional
    • Leisure trip
    • Couple
    • Double or Twin Room with Sea View
    • Stayed 1 night
    • Submitted via mobile

    pool and balcony with view of beach

    Stayed in July 2023

  • Reviewed: 21 July 2023

    10
    Exceptional
    • Leisure trip
    • Couple
    • Double or Twin Room with Sea View
    • Stayed 3 nights
    • Submitted via mobile

    breakfast was very good

    Stayed in July 2023

  • Reviewed: 3 July 2023

    10
    Will stay again
    • Leisure trip
    • Solo traveller
    • Budget Double Room
    • Stayed 5 nights
    • Submitted via mobile

    Comfortable, clean, nice pool, fantastic restaurant, staff friendly

    Stayed in June 2023

  • Reviewed: 29 June 2023

    1.0
    A catastrophic hotel in sheep’s clothing
    • Leisure trip
    • Group
    • Double or Twin Room with Sea View
    • Stayed 2 nights
    • Submitted via mobile

    Staff wasn’t friendly and facility was falling apart. Water was leaking from my ceiling, no one took care of it. AC wasn’t working. Door was locked half of the time (even with a key (not just me but half of the guests I knew there had the same issue). Sink was clogged, water from the shower was BROWN and coffee in the morning tasted like salt water and gave me food poisoning. No one apologized for any of these inconveniences, moreover they seemed annoyed that I complained. I do not recommend this hotel.

    The place looks incredible, from the outside. The breakfast was fantastic and location ideal.

    Stayed in June 2023

  • Reviewed: 10 September 2022

    2.0
    Parco dei Principi, Roccella Resort Hotel, not the Hotel to go to for a relaxing, pampered vacation
    • Leisure trip
    • Family with young children
    • Standard Double or Twin Room
    • Stayed 8 nights

    August2022 The BAD: During our 8 night stay, 5 nights were disrupted by Weddings/Pool Parties or "Events", one of which started at Midnight and ended at 5:30am. There are precious few Resort activities and what there were ended up restricted due to the above Celebrations and events, for instance Pool access was not available most evenings and anyway the poolside bar closes at 1800, pool not always cleaned after evening functions resulting in corks and bottle-tops littering the pool, poolside and grassed areas The UGLY: Initial complaints to management were met with a smile, and a claim that "there were no more Weddings planned"(disingenuous as they neglected to mention other events Events that were obviously on the agenda for later in the week). The response to our claim for compensation was accompanied by a proffered disclaimer document attempting to prevent "any negative review", which would have needed to be signed before the 10%(max) compensation would be paid.

    August2022 The GOOD: Room size is generous as is Breakfast and food in general. The decor is photogenic in keeping with the primary function of this destination as a Wedding/Celebration hosting venue albeit somewhat dated by todays standards. Booking.com Customer Services were understanding and reacted well to the situation once appraised of the problems.

    Stayed in August 2022

  • Reviewed: 8 August 2022

    1.0
    We will never stay here again or recommend this property or any property associated with this compan
    • Leisure trip
    • Couple
    • Double or Twin Room with Sea View
    • Stayed 2 nights

    On our first night management allowed a wedding to take place that had a DJ and played music so loud we couldn't hear ourselves talk until 2:00 in the morning. Managements apology the next day was "they asked them to play softer music". The second night there was another wedding that shot off fireworks for half an hour at midnight. This ia totally unacceptable when you allow a party to ruin the stay for all your other guest. The Hotel is very dated and run down. Our room was overun with ants both in the bathroom and the bedroom which was disqusting.

    Breakfast was very good.

    Stayed in July 2022

Showing 1 – 25

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