Look at my comment above. I do not think there is anything i liked.

I was left speechless. The feeling of shame overwhelmed me as an Italian. Desenzano seemed like the last place any Italian would choose for a holiday, given its reputation as an undesirable location. However, I couldn't help but wonder if non-Italian tourists actually visit the area because of its gritty, rough-around-the-edges appeal. Perhaps, for some, the rawness adds a certain charm to their experience. Amidst this backdrop, Hotel Plaza stood out as an oasis of low quality and discomfort. I told my wife that I would rather sleep in our car than stay in the "perfect" Hotel Plaza. The only good thing is that they moved us to a different room after our room got flooded. We were saved by rain. thanks god.

Stayed in July 2023

It was a little old, but charming.

The service was great and the location too!

Stayed in July 2023

Hard rain flooded into room because threshold was broken. 3am our carpeted floor was soaking wet. Bad airconditioning, had to took 10 cold shower per day while staying in hotel. Wifi didnt work at all in room.

Location! Nice reception and hall with sofa and good airconditioning. Staff were nice.

Stayed in July 2023

hairdryer

Location

Stayed in July 2023

Everything was perfect

This hotel is located in the heart of the town! Such a convenient if wanting to go for dinner it a walk along the lake. The staff are super friendly and help with all needs!

Stayed in July 2023

the fridge didnt work. no so clean.

location is great

Stayed in July 2023

Location is perfect Antonio, Alina and Julia were very supported and helpful thanks for theme

Stayed in June 2023

The carpet need to be changed

The receptionist Antonio is very professional and you can see he loves the work he does, always helping me with everything also after work hour. I don’t see anymore people with passion on the work place like him, I suggest the other to come to this hotel only for him, he will make you statement pleasant also the coworkers giulia was very gentle and cute The hotel was good with a nice balcony

Stayed in June 2023

The air-conditioning was noisy with little fresh air. To have a bit of fresh air we had to increase the air-conditioning level, which meant to have an extremely noisy system that would not allow you to sleep. So, we opted for less noise = warm room. Additionally, the 24hours reception was available but the person at the desk, in the evening, didn't speak English. We booked breakfast but no one told us that breakfast room was open till 10.30 am. We arrived at 10.20, consequently found very limited and poor breakfast. 10€ x person for no veggies or proteins available, only sugar and white floor products.

Stayed in June 2023

air con was a little noisy.

it was well located and the staff were friendly

Stayed in May 2023

Maybe the central aircon could be colder.

The hotel is located in the center, close to everything. The staff was very friendly and helpful, the room was as it was described and as we expected.

Stayed in June 2023

We specially booked a non-smoking room because of our child. The room was anyway stinky and looked like a dormitory, not a 3 star hotel. The reception didn't react to our complaints. Shaking with shoulders was the most common reaction.

Stayed in June 2023

I like everything.

We have a balcony with the excellent view. The room was clean, quite big.

Stayed in May 2023

General look of the hotel is a little tired, could do with a revamp.

Stayed in May 2023

We had included the breakfast but there was nothing really to eat.There have been 3 slices of cheese and 3 slices of salami so in order to catch at least a slice of one of this you had to wait to bring 3 times. The old lady was upset when we said to her there is nothing to eat and said to us to go to the restaurant or somewhere else and she said that we are fat and we are eating too much. She is one of the owners and when we wanted to make a reclamation to the reception, she came there and said to the receptionist to not let us make the reclamation. The woman being afraid of her , she didn t make it but said to us she is sorry for that and there were many other people who had the same problem like us. By the way, I think she doesn’t like the German people. She said to us to go back to Germany ! ( maybe she’s racist also)

The location was nice .

Stayed in May 2023

needs updating

location is perfect on waterfront

Stayed in April 2023

no breakfast no air conditioner no light catastrophe

anything

Stayed in November 2022

The covers of the bed had old stains

Great place, central close to everything, and the cleaning was alright, maybe change the covers of the bed, but all the rest perfect

Stayed in November 2022

cleanliness

location

Stayed in September 2022

no aircon, maintenance beyond the foyer has stopped. damp marks on the walls, bathrooms need to be upgraded

the water pressure in the shower, the pillows on the bed and the friendly staff

Stayed in October 2022

Cleaning, infrastructure.

Location

Stayed in September 2022

Shower

It was convenient for everywhere...good location...great staff that helps you in everything you need...always clean

Stayed in October 2022

Very dirty, disgusting bathroom. There is no hot water and the siphons are blocked

Stayed in September 2022

Water dripping from the ceiling, bathroom fan made too much noise.

In a good location.

Stayed in September 2022