Via Nicolò Gallo 2, 90139 Palermo, Italy
#92 of 92 hotels in Palermo
Guests' ChoiceBased on 72 hotel reviews
8.0Cleanliness
8.4
Comfort
8.5
Location
9.0
Facilities
8.2
Staff
8.7
Value for money
7.6
Free WiFi
6.7
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Showing 1 – 25
Reviewed: 14 May 2024
Lorraine
United KingdomStayed in April, 26 degrees outside and was told the aircon wasn’t available yet as it was still ‘winter’. The room was like a furnace. Complained twice to get the aircon to be turned on. Rooftop isn’t open all the time. After a busy day of walking around the city, I was looking forward to sitting on the terrace with my book, but told it was closed until evening. Disappointed as the rooftop was one of the main reasons I booked the hotel. It was also closed completely on the Sunday of our stay.
Lovely rooftop, great views from up there and really peaceful away from the busy streets. Great breakfast, fruits, croissants, coffee etc… Super clean and modern hotel.
Stayed in March 2024
Reviewed: 21 April 2024
Elizabeth
United StatesThere was a lot of street noise.
Comfortable rooms, excellent beds, fabulous shower. Lovely dining area on the rooftop.
Stayed in April 2024
Reviewed: 27 March 2024
Jeff
United Kingdomcentrally located, helpful staff and on site parking.
Stayed in March 2024
Reviewed: 8 October 2023
Judith
New ZealandParking. They have some parking across the road but you can't reserve it and street parking was over full. They sent us elsewhere at twice the price to a lot where the attendant parked yr car because cars were jammed in. It took moving about 6 other cars and 20 mins to retrieve our car when we left. Driving in the busy narrow streets with many cars and motorcycles is tricky. Service in the hotel was patchy. The reception was very good, in the bar service was poor, it seemed they had a hierarchy of jobs, ie one seats you but someone else takes the order and another serves it . It was not customer focused. Coffee at breakfast was awful. We used the nespresso machine in our room.
Central location, clean apart from the mold on the edges of the shower. Coffee machine in room. Fridge helpful reception.
Stayed in October 2023
Reviewed: 27 September 2023
David
AustraliaThe need to state the time to meet the breakfast time slots available.
Breakfast was very good, with good and caring service when required.
Stayed in August 2023
Reviewed: 24 August 2023
Timothy
United StatesRoom on first floor was nice but I prefer rooms on a higher floor.
Great location. Amazing roof deck & lounge.
Stayed in August 2023
Reviewed: 22 August 2023
Yomi
United StatesNot necessarily a negative comment though visitors beware. The rooftop restaurant/lounge is quite beautiful and boasts impressive views, as such it's much sought after, so do note you'll need to make reservations, especially if you'd like a table outside during the higher trafficked evening hours.
Loved the location of the property. It's in the center though a short walk away from the core of bustling activities. I liked that the area was quiet though very much easily accessible to town. It's roughly a short 8-10 min walk. We also never had trouble finding a parking spot for our rental which was a welcomed bonus. Lastly, found the staff to be quite helpful and accommodating; plus the rooftop restaurant/lounge had stunning views of the surrounding mountains - loved it.
Stayed in August 2023
Reviewed: 21 July 2023
Jeanny
United StatesOur bathroom in room 501 was a very strange blue color .. not your typical stone finishing but finish with paint color the vanity tops
The air conditioning is fantastic
Stayed in July 2023
Reviewed: 17 June 2023
Ian
United KingdomChair/furnishing scraping noises from above floor. Room door left ajar by cleaning staff!
Modern style fittings
Stayed in May 2023
Reviewed: 30 May 2023
Jmgiraudeau
FranceWe expected more help from the front desk when looking for nice local restaurants or asking for reservations. We have been in other large cities in Europe in 4-star hotels where this service is offered.
The hotel location is very good. From there, we visited all different parts of Palermo by foot. Everything is at walking distance. The oldest quarters and the newer nicer places around via della libeta. Our room was large and comfortable. There were no disturbances from other hotel's guests. Except for the italian occasionally loud way of living, the place is quiet. Conveniently close to the bus stops to go to or come from the airport.
Stayed in May 2023
Reviewed: 29 May 2023
Tetiana
UkraineAt breakfast, I ordered porridge, and the menu did not mention that it contained milk. I have problems now because I am intolerant to milk 🫢
A new hotel, clean and fresh. Cool ruftop
Stayed in March 2023
Reviewed: 7 April 2023
Raoul
BelgiumGreat location, amazing rooftop, clean and well designed room
Stayed in April 2023
Reviewed: 4 April 2023
Lauren
United StatesParking
The staff was very helpful and nice, parking was very confusing.
Stayed in March 2023
Reviewed: 17 October 2022
Dawn
United StatesJust a little noisy at night.
Beautiful property. The location is great, upscale shopping area, very safe neighborhood. We loved the rooftop restaurant and bar, gorgeous views. There are two elevators and parking available for 15 E a day.
Stayed in October 2022
Reviewed: 8 October 2022
Ian
United Kingdombedroom was quite basic, breakfast had some limitations if you are a healthy eater
location, staff
Stayed in October 2022
Reviewed: 28 September 2022
Renee
CanadaThe stay was great but my only feedback would be be that the bathrooms and flooring need a refresh. I would stay here again though!
amazing restaurant, amazing staff and really nice location
Stayed in September 2022
Reviewed: 21 August 2022
Morten
DenmarkVery attentive and service oriented staff
Stayed in August 2022
Reviewed: 11 June 2022
Zulkifli
Singaporewifi is not very fast.
it’s location - 5min walk to the heart of Palermo. Bus stop to airport is a block away.
Stayed in May 2022
Reviewed: 18 April 2022
Nadejda
Italyvery cold room
very polite staff
Stayed in February 2022
Reviewed: 29 March 2024
Viorel
RomaniaAll ok.
We liked the location of the hotel. We had a lot of bars and places to eat near the hotel. Also we visited the city center, which was very near. The rooms were clean and the stuf was very helpful.
Stayed in March 2024
Reviewed: 29 October 2023
Robert
AustraliaThe Staff were very helpful, booked a restaurant and facilitated mine quarries About getting around and finding places. Very happy with the hotel. Breakfast good.
Stayed in October 2023
Reviewed: 7 September 2023
Ana
Portugalthere was nothing bad about it.
it was my second time staying here and won't be the last - I am 100% sure. the hotel is amazing: the location, the staff and the room were all 10 out 10. it is a modern, small and confortable hotel in the heart of Palermo.
Stayed in August 2023
Reviewed: 24 August 2023
Lenkov
United StatesRoom was very nice but a bit small.
Location is great - right in the middle of Palermo.
Stayed in August 2023
Reviewed: 17 July 2023
Sylvia
United StatesNothing
Nice and clean Excellent breakfast
Stayed in July 2023
Showing 1 – 25
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