Hotel needs a refurbishment

Perfect location

Stayed in May 2024

Smell from bathroom - it needs to be fixed

An old, elegant hotel - with a nice staff.

Stayed in January 2024

Heating system did not work during the night. The room was so cold we left hotel the day after and could not get our 2 days money back. But it was so cold we do not worry about the money and escaped from the hotel 2 days before.

Location only

Stayed in November 2023

It is an old hotel and the place looks tired and lacked the volume of guests to fill such a grand place and create an atmosphere. It is exceptional inside and misses vistors to create the Grand feel it deserves.

It is on the main shopping street and right next to Rome's Bond Street - on the way to the Spanish steps, 1 block away.

Stayed in October 2023

No longer have parking service

Location

Stayed in August 2023

Completely overpriced. The building is very old and even drawers seem to be from ancient times. Would appreciate if expensive rooms at least have coffee.

Staff was good and I liked the balcony view

Stayed in July 2023

The room really wasn’t up to the quality of the rest of the hotel. The parquet floors were ruined with water damage. The shower had an interesting new modular addition- but not up to the elegance of the rest of the hotel. The upholstery of the sofa and the outdoor cushions was tired and dirty.

Amazing location. Amazing lobby

Stayed in July 2023

1-very bad hospitality from from desk. 2- not suitable for a five star hotel. 3- facilities are not operated in the hotel ( lobby , terrace) 4- room is old and essentials were not provided.

perfect location

Stayed in June 2023

Hotel was grand and spacious... you felt like you were the only ones there

Stayed in June 2023

Although hotel stuff tried his best the stay was dissappointing. Short number of team. Lack of service. Rooms not clean. Such a beautifull building in an increadible location and yet 2 stars quality.

Location. Historical building

Stayed in May 2023

the beds were not so comfortable and the ventilation/AC didn’t work properly, which made the rooms quite uncomfortable

The hotel is a beautiful old historical building. The staff is excellent and very friendly. The rooms are spacious but we had problems with the temperature due to air conditioning not working properly. The location is excellent with lots of shopping and restaurants nearby:

Stayed in May 2023

very old facility, staffs not nice and looking for tips all the time, no manner at all.

location: very close to Spanish steps and Main Street

Stayed in May 2023

the location, the history, the feeling of the place

Stayed in April 2023

all the above

great central location and a beautiful hotel. Downsides… mix up on checking in and therefore wasn’t given best room. No wifi in room first two days so had to change room. TV didn’t work (not even a Smart TV!) Tried to call reception several times with no answer and they don’t call you back. Really cold at night (hot in the day but no heating put on until November). Was charged €20 for them to take breakfast up onto their own terrace! this was apparently the room service fee but it was not sent to our room! Breakfast buffet was closed and so was terrace restaurant. It was not clear on breakfast menu which was the one included in the rate… I was assured all breakfasts were included… ended up paying €66 for two coffees, two little cakes and for it to be sent up to the breakfast terrace. We booked two separate rooms but we were only given one breakfast between the two of us and each time charged for the coffee which showed on the menu that it was free. Not impressed with some of the staff attitudes. Really felt I was being ripped off. Yes it’s a beautiful hotel but would not recommend I’m afraid.

Stayed in October 2022

to say it is 5 star is a stretch. felt more like a 3 or 4 given how dated the place is. spoke to a local who said it needs closing down and full decorated before it allows guests. We had a bath with no shower head, told reception it was a lot of money for a room with no shower but apparently we need to specify that we want to shower.

the location is perfect, walking distance to all of the sightseeing attractions and nice restaurants. Taxi rank just across the road, lovely rooftop bar/restaurant, friendly and helpful staff.

Stayed in September 2022

very expensive and over-priced meals, the property has lots of required maintenance that has been deferred probably due to covid and the terrace was in disarray. 200 rooms and only 60 are functioning due to slow open.

location is great

Stayed in September 2022

Excellent & gorgeous, Belle-Epoque hotel. Please don't ever remodel in a modern style - keep it's style the way it is, and just gently update as needed.

Stayed in May 2024

The location and the decoration even if it needs maintenance and looking after

The place is great but the hotel is very old needs a lots of maintenance rooms needs refreshments restaurants needs update shame to be wasted it’s amazing hotel

Stayed in May 2024

Nestled in the heart of the Eternal City, the Grand Hotel Plaza stands as a beacon of opulence and elegance, beckoning travelers into a world where luxury meets history. As a connoisseur of fine accommodations, I had the pleasure of experiencing the epitome of grandeur during my recent stay, and I must say, the Grand Hotel Plaza exceeded every expectation. From the moment I stepped through its illustrious doors, I was enveloped in an ambiance of refined sophistication. The lobby, adorned with magnificent chandeliers and adorned with ornate furnishings, immediately transported me to a bygone era of splendor. It was a true testament to the hotel's commitment to preserving its rich heritage while seamlessly blending it with modern comforts. As I made my way to my room, I couldn't help but marvel at the impeccable attention to detail that permeated every corner of the hotel. Each corridor, each hallway exuded a sense of grandeur, leaving me in awe of the timeless beauty that surrounded me. But it wasn't just the physical attributes of the Grand Hotel Plaza that left me spellbound. It was the unparalleled level of service that truly set this establishment apart. From the warm welcome at check-in to the attentive assistance provided by the concierge, every staff member went above and beyond to ensure that my stay was nothing short of extraordinary. Their professionalism, coupled with genuine warmth and hospitality, made me feel like royalty throughout my time at the hotel. In conclusion, the Grand Hotel Plaza is not just a place to stay; it's an experience to cherish for a lifetime. From its majestic facade to its unparalleled service and world-class amenities, every aspect of this iconic establishment exudes an air of timeless elegance. If you're seeking the quintessential Roman luxury experience, look no further than the Grand Hotel Plaza. It's a true gem in the heart of the city, and one that I cannot recommend highly enough!

Stayed in April 2024

I recently stayed at the Grand Hotel Plaza in Rome, and it felt like stepping into a fancy old movie. The hotel is really grand and fancy, with beautiful decorations everywhere. The people who work there are super nice and helpful. They made me feel really welcome and took care of everything I needed during my stay. My room was like something out of a dream, with a big comfy bed and a nice view of the city. And the food at the hotel was delicious—I especially loved the breakfast! Overall, staying at the Grand Hotel Plaza made me feel like royalty. It's a really special place that I would recommend to anyone looking for a fancy and comfortable stay in Rome.

Stayed in April 2024

The soundproof system

Excellent location and well decorated

Stayed in March 2024

WATER PRESSURE IN SHOWER.

CLOSE TO SPANISH STEPS , TREVI FOUNTAIN & OTHER TOURIST ATTRACTIONS. ROOM WAS SPACIOUS & VERY CLEAN.

Stayed in November 2023

Perhaps, it will complete the experience to have room service, but then, you have a bar downstairs.

If you like to immerse in history, you would certainly like Piacentini’s Hotel Plaza Rome. You will transport yourself in time and enjoy its high ceilings, rich frescoes and marbles. You will take pleasure in its multiple receptions, in the peaceful quiet atmosphere, that makes time stop. Prominent figures such as Charles de Gaulle, Umberto Eco, Pietro Mascagni, Sir Winston Churchill, Gianni Versace, George Clooney, to name a few, enjoyed the same tranquility you will do. It’s surrounded by charming restaurants and shops, thanks to its central location. The staff is really fantastic, alert, helpful and always with a smile. A wonderful, peaceful experience, plenty of luxury. I will highly recommend it.

Stayed in November 2023

Cheap and used furniture that is dusty and uncomfortable. Not clean bathrooms, dusty sofas, dusty carpets, windows that do not close properly, no minibar, all technical matter outdated and badly maintained.

Location is fantastic. Breakfast rich choice and Hotel has a lot of historic charm

Stayed in October 2023