The staff was so kind and helpful, perfect location, super clean and comfortable. Will definitely stay again while in Florence.

Stayed in July 2023

very cool - in the heart of Florence Old Town. Beds & Pillows were the best of the trip!

Stayed in July 2023

Size of the bathroom was slightly small but we made it work!

Superb location and extremely quiet for florence! The quality of this building was incredible and the staff was exceptional.

Stayed in July 2023

The property was so beautiful! From the moment you walk in the staff was so kind and welcoming bringing us cold water after a toast walk from the train station. The staff gave us so many amazing recommendations for places to visit and eat in Florence, as well as some tips for Rome which we were heading too next. Our room was so beautiful, comfy and cool. We looked forward to hopping in our plush bed every night after walking miles around Florence all day. This location is also super close to many of Florence’s main attractions and shopping. I could not recommend Porta Nera highly enough and will definitely stay next time we find ourselves in Florence!

Stayed in June 2023

Traveling with my wife and in-laws for the first time together in Florence. From the very first call-contact throughout our stay, the staff went above and beyond to make our stay as much comfortable as possible. Been myself in the tourism industry ( nearly 30 years) I understand and appreciate the effort, hard work and genuine willingness to make guests happy. And that exactly what I've got from Emanuela ( the manager) and everyone else at Porta Nera. This being said I would highly recommend this venue to those interested in a quiet location, but within a short walk to some of the most renowned sites of this wonderful city ( Piazza della Signoria and Santa Maria del Fiore at a stone's throw, less than 10 minutes) let alone the easy walk from the main station Santa Maria Novella, which is a great plus to access to high speed trains, many local/regional/intercity trains to continue your journey somewhere else in the country. This venue, kind of residence/boutique lodging, is located in a recently renovated four- story historical building ( with a comfortable elevator) has an onsite charming reception/hall , with common spaces, designed to seat guests while waiting to be checked in or to be use for working-relax. The house provides complimentary daily hot drinks, ( there is a Nespresso's coffee machine if you’re looking for espresso-style coffee with the ultimate selection of flavors) some snacks and fruit. A roof-top and free wifi throughout, make this venue an excellent find. All rooms at Porta Nera feature free WiFi and complimentary high-quality toiletries. Each individually styled room reflects the contemporary design of the venue, with luxurious fabrics and furnishings and hints of bold colors. Rooms are equipped with form-foaming mattresses ensuring you get all the beauty sleep you need after a long day of exploring the city. Highly recommended

Stayed in July 2023

We do not have anything negative to say!

We LOVED everything about this place, from the cleanliness to the incredibly nice staff who goes above and beyond to get you everything you need and make sure your stay is as comfortable as possible. My partner and I just had an awful travel experience right before we arrived. Manuela greeted us and just completely turned our experience into the most positive one. We can't recommend this place enough. It is definitely a rare find and a hidden gem in Florence.

Stayed in June 2023

Excellent location. Close to everything. Extremely clean and safe in terms of entry to the building and room. Can not fault in any way. It was wonderful to stay at Porta Nera!

Stayed in June 2023

Clean and new room ! Modern !!

Clean and location was perfect ! Close to everything ! Staff was so friendly !!!

Stayed in June 2023

The staff are very enthusiastic.has a good location, it is convenient to go anywhere, and the room is very clean.

Stayed in June 2023

Location is excellent & the rooftop is an added bonus!

Stayed in June 2023

Clean rooms, great service!

Stayed in June 2023

Room was a bit tight on space but OK when you spend your time outside of hotel mostly.

A gem of a mini hotel in the historic center of Florence. Great location and staff.

Stayed in June 2023

very nice place, best location, definitely i will stay here again

Stayed in June 2023

great location, about 8 minute walk from Duomo and Vecchio bridge. Very helpful staff

Stayed in June 2023

nothing

Exceptionally clean with modern finishes. All the staff were very helpful at all times. situated in a quiet street in the heart of Florence walking distance to all attractions and restaurants. The lounge area was a bonus when needing a rest.

Stayed in June 2023

location is down a quiet secure street but close to truly everything I would call this as central and as private living as possible - not a huge hotel never crowded with other tourists and personalized attention from the staff was incredible thank you !

Stayed in June 2023

spacious room well decorated very comfortable and air conditioning that works

Stayed in June 2023

Upon initially booking, one of the pictures advertised of the property which appeared to be a part of the room, was in fact the lobby area. We were on our honeymoon, and every other property/hotel we have stayed in during our tour has made some effort to make our stay feel special, however at this property it wasn’t acknowledged at all (not that it must be, however every other property we have stayed in had made some effort of some kind.)

The property was in a good location with polite and helpful staff.

Stayed in June 2023

Staff very friendly, super helpful. Great recommendations for dinner. Very clean and convenient to all of Florence.

Stayed in June 2023

The only good thing would be a box of tissues available in each room.

The staff at the property went above and beyond to make us feel welcome at Porta Nera. They offered us refreshments on arrival and were so helpful throughout our stay. Porta Nera is located very centrally in Florence, about a 3 minute walk to the river and 5 minutes from the Duomo- perfect for our visit. It must be the cleanest accommodation I’ve ever been in- immaculate! We will be visiting again :)

Stayed in May 2023

Honestly, nothing.

Location, cleanliness (and newness) and the general service.

Stayed in May 2023

super clean,perfect location, very helpful & friendly staff, would definitely recommend it!!

Stayed in April 2023

Location, friendly staffs

Stayed in May 2023

would definitely stay again. A little on the expensive side but just a fantastic experience. V well decorated with high end finishes that feel luxurious with nice amenities. V helpful staff, superb balcony, and above all the most incredibly comfortable bed ever. location is superb too. highly recommended.

Stayed in May 2023

The staff is incredibly welcoming.

Stayed in May 2023