2 Molo Umberto I, 16034 Portofino, Italy
#25 of 51 hotels in Portofino
Guests' ChoiceBased on 13 apartment reviews
8.1Cleanliness
8.4
Comfort
8.5
Location
9.8
Facilities
7.7
Staff
8.5
Value for money
7.5
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Showing 1 – 13
Reviewed: 16 October 2023
Chris
AustraliaThe fact they try to make you pick up the keys from Santa Margarita.
Great stay. Amazing location and incredible view. Tv didn’t work but apart from that it was great.
Stayed in October 2023
Reviewed: 1 October 2022
Jessica
Australianothing
fantastic location, large apartment
Stayed in September 2022
Reviewed: 22 August 2022
Anna
New ZealandThe kitchen needs better equipment - proper mugs, double power point, a sponge and tea towel etc.
This apartment is fantastically located in the heart of Portofino, with beautiful views of the harbour. The facilities are good - it was really helpful to have a laundry machine, and clothes rack. The kitchen is a little underequipped but there is not much opportunity to cook in Portofino anyway unless you bring in your own fresh food. The apartment was clean, and well laid out, and the bed really good. Air conditioning worked well - essential in July ! Helpful real estate managers run it, and we had a great 3 day stay.
Stayed in July 2022
Reviewed: 1 July 2022
Raquel
United Statesthe AC could make the top floor cool everything else is excellent
location was awesome
Stayed in July 2022
Reviewed: 25 October 2021
John
United StatesThe bed was too hard and there was limited hot water for a shower. I communicated the problem but it was neither resolved during our stay nor were we offered any compensation for the inconvenience
Location and view.
Stayed in October 2021
Reviewed: 20 July 2021
Jess
United StatesThe sheets should probably be upgraded to 100% cotton. The blend of polyester and cotton was not great. Other than that, everything else was perfect.
Apartment was exactly as pictured, so no unpleasant surprises. Great views of the port, wonderful location, very happy to have AC as it was hot & humid, spacious studio apartment for a family of 4. I was afraid that it might get loud at night, but it was fine. Bianca, who hosted us, was lovely and gave us awesome recommendations as to where to dine. We really had a great time.
Stayed in July 2021
Reviewed: 9 September 2021
Rosen
United KingdomThe location is extremely convenient - minutes away from everything in Portofino. The morning and evening views were fascinating. We spent enormous amount of time on the window just enjoying the views. The flat is at the center of everything! The hosts were extremely helpful to us, yet we enjoyed complete freedom during our stay. The flat is designed amazingly well, the feel of it was undoubtfully convenient for a group of people.
Stayed in September 2021
Reviewed: 18 June 2021
Vittorio
ItalyThe apartment is badly organised and has a lousy set up (one must go across the bedroom area to access both bathroom, acceptable, and kitchen, not acceptable). All kinds of things are either falling apart (door handles) or outright broken. Instructions to leave keys in a little box outside the door could not be followed, because the little box's lock malfunction. No contact available on site, to report this, but a message of complaint was received later on, lamenting the fact that keys had been left on the table (shortly before the cleaning crew was supposed to arrive).
Location ok, but with rather difficult access (very steep, narrow staircase, not mentioned in presentation material). Apartment in poor conditions, many details broken. No breakfast available.
Stayed in June 2021
Reviewed: 2 May 2024
Gavin
AustraliaThere are no comments available for this review
Stayed in April 2024
Reviewed: 1 June 2022
Matthias
SlovakiaThere are no comments available for this review
Stayed in May 2022
Reviewed: 4 April 2022
Bearman
United KingdomThere are no comments available for this review
Stayed in April 2022
Reviewed: 4 October 2022
Sally
United KingdomThere are no comments available for this review
Stayed in September 2022
Showing 1 – 13
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