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Reviews of Hotel Portofino 2 stars

Corso Matteotti 53 int. 1/2, 16035 Rapallo, Italy

#11 of 29 hotels in Rapallo

Guests' Choice

Review score

Based on 233 hotel reviews

8.1

Score breakdown

  • Cleanliness

    8.4

  • Comfort

    8.2

  • Location

    9.3

  • Facilities

    7.7

  • Staff

    9.5

  • Value for money

    8.2

  • Free WiFi

    8.0

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Showing 1 – 25

  • Reviewed: 14 May 2024

    8.0
    Recommendable hotel for a short term stay
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Very clairaudient rooms, possible to hear voices from neighboring rooms. If you can, ask for a room towards the backside, which is calmer because it’s not oriented towards the street.

    Good location close to train station and sea side. The personell working at the hotel is incredibly friendly and helpful. Breakfast was typically Italian with lots of sweet pastries but also a selection of coffee, fruits and juices.

    Stayed in May 2024

  • Reviewed: 3 May 2024

    7.0
    Well located old school hotel with small cosmetic defects
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    The bathrooms are build in retrospectively so it’s kind of unusual and super small in general. If you use the flush, the bathroom shakes. The pipes smell bad and the shower has mold. The room door can only be closed lightly due to the age of the building, same with the balcony door.

    The hotel is well located near the beach and a lot of restaurants. Staff was super friendly and breakfast was nice.

    Stayed in May 2024

  • Reviewed: 23 April 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Quadruple Room
    • Stayed 1 night

    Pillow cases on one bed were dirty.

    Room was clean and comfortable. Bathroom was clean. Breakfast had good choices of foods.

    Stayed in April 2024

  • Reviewed: 22 April 2024

    7.0
    Good but pricey and dated rooms
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    Very high price for a 2* hotel almost €200 for two nights off season, seems a lot , breakfast was included, basic choices but overall good enough for a short visit.

    Great location in centre city Rapallo , staff was very polite and friendly, informative and helpful.

    Stayed in April 2024

  • Reviewed: 17 April 2024

    8.0
    Good value for money.
    • Leisure trip
    • Family with young children
    • Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    The bathroom looks like a train bathroom, it could use a renovation and some design changes. The Breakfast could introduce some eggs(boiled, scrambled, omelette) and vegetables. Not everyone likes to eat everyday panini, croissants and sweets on Breakfast, but in Italy this is the daily basis.

    Close to train station and city center. Nice vintage building, kind and helpful staff, big room, old but vintage style. Comfortable bed. Nice Breakfast.

    Stayed in April 2024

  • Reviewed: 1 April 2024

    7.0
    Good
    • Leisure trip
    • People with friends
    • Double or Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    The bed and the room were nice. This place is extremely noisy meaning you can clearly hear your neighbors speaking. The bathroom is like a camping bathroom placed in a hotel, it worked perfectly but not the most comfortable and delicious thing 😀

    Stayed in March 2024

  • Reviewed: 13 March 2024

    7.0
    🛋
    • Leisure trip
    • Solo traveller
    • Double or Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    Room had quite small windows and lacked natural light. Breakfast with mostly sweet options

    Convenient location. There is a balcony which is a great place to have breakfast during the summer (now it was closed)

    Stayed in March 2024

  • Reviewed: 23 October 2023

    9.0
    Charming hotel with excellent staff.
    • Leisure trip
    • Solo traveller
    • Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Tiny bathroom and shower.

    Location, staff, breakfast, character of hotel, elevator.

    Stayed in September 2023

  • Reviewed: 20 October 2023

    9.0
    Good location for our adventure
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 2 nights

    Parking was very bad. Yes, there is free parking, but it's on a fist come basis. I had to spend at least twenty minutes circling the area to finally find a spot which I didn't give up for two days. The shower was small.

    Breakfast was very good with a nice assortment of pastries and excellent coffee. Room was relatively small but comfortable. It was nice to have a room that opened onto a terrace. The location was convenient to all that we wanted to see.

    Stayed in October 2023

  • Reviewed: 17 October 2023

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Triple Room
    • Stayed 1 night
    • Submitted via mobile

    Great location for travel by boat trip (18 euro pp) into Portofino, kind helpful staff, lovely old fashioned and clean room… enjoyable breakfast too x

    Stayed in October 2023

  • Reviewed: 12 October 2023

    8.0
    Fantastic location, brilliant staff- would love to visit again!
    • Leisure trip
    • Solo traveller
    • Double or Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    The bathroom is a little cramped and tired.

    The hotel was clean, great value for money, and the staff were incredible. They helped me work out where to park for free, let me leave my bags with them the day I was leaving- they went over and beyond what I was expecting for a 2 star hotel! I also ended up with the room with patio access, which was fantastic for an evening!

    Stayed in October 2023

  • Reviewed: 11 October 2023

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Quadruple Room
    • Stayed 1 night
    • Submitted via mobile

    Looking very tired, needs some effort and money spent.

    Location is great Breakfast was good

    Stayed in October 2023

  • Reviewed: 11 October 2023

    7.0
    Good
    • Family with young children
    • Double or Twin Room
    • Stayed 4 nights
    • Submitted via mobile

    Old hotel, Poor breakfast Noise from the above floor ( private apartment).

    Location .

    Stayed in October 2023

  • Reviewed: 6 October 2023

    7.0
    Comfortable room in an historical hotel, good buffet breakfast included, lovely staff at front desk and at breakfast.
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    The bathroom is extremely small, it is an historical building, and the shower was the smallest shower I have seen, it was ok for us, but could imagine some people would struggle with it.

    The hotel was in a good location, close to restaurants and beach, the bed was comfortable, and the staff were lovely, very helpful.

    Stayed in September 2023

  • Reviewed: 2 October 2023

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Room was a bit dark.

    Great location, super good breakfast.

    Stayed in October 2023

  • Reviewed: 29 September 2023

    9.0
    Comfortable stay with delicious breakfasts and friendly and helpful staff.
    • Leisure trip
    • Solo traveller
    • Double or Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    Tiny bathroom and shower.

    Location. Character. Very friendly and helpful staff. Map and tourist sites and restaurant recommendations given. Laura worked very hard to get me a concert ticket. Delicious breakfast with wide variety. Elevator. Secure. Comfortable sitting room and outdoor terrace.

    Stayed in September 2023

  • Reviewed: 20 September 2023

    7.0
    Good
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Lovely staff, very helpful!

    Stayed in September 2023

  • Reviewed: 14 September 2023

    8.0
    Great 3 night break in Rapallo
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    The room was showing signs of wear and tear and the doors/wall to the corridor weren’t very sound proofed. The room would have benefitted from a small fridge and kettle or coffee to be served at reception.

    The staff were great - very friendly and helpful and always with a smile. The hotel was close to the sea a short 5 min walk away. The room was light and spacious and bed was very comfy. Breakfast was great with cereal meats cheese bread croissants and various cakes to go with the coffee fruit juices and water.

    Stayed in September 2023

  • Reviewed: 14 September 2023

    8.0
    Good value hotel in great lovation
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 5 nights
    • Submitted via mobile

    A fridge in the room would have been a welcome addition. However the staff were very accommodating by keeping our drinks in their fridge in the kitchen

    The breakfast was very good. They served ham and cheeses, fresh rolls, croissants and cake. It was more than adequate and kept us going for the day

    Stayed in September 2023

  • Reviewed: 9 September 2023

    9.0
    Superb
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    Wifi needs some improvement. The pillows were too thick, need a thinner option.

    Location is excellent - can walk everywhere you need to access. The included breakfast is amazing! Staff are lovely. Room is spacious and has everything you need.

    Stayed in September 2023

  • Reviewed: 24 August 2023

    7.0
    Good
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 1 night

    the hotel is a little old, you can notice it in the rooms and bathrooms. The shower was not in good shape and there was some leaking.

    Great breakfast, fast check-in and good location

    Stayed in August 2023

  • Reviewed: 22 August 2023

    8.0
    Beautiful old style hotel with lovely staff just be aware you can’t check in after 9pm
    • Leisure trip
    • Family with young children
    • Triple Room
    • Stayed 2 nights
    • Submitted via mobile

    You can’t check in after 9pm we didn’t know this and 2 days before travelling we had to find Another place to stay for night we arrived and we didn’t gets refund for the night we didn’t stay. The no check in after 9pm needs to be highlighted more clearly when booking. Despite this staff and place were so lovely that overall we have rated our stay highly.

    Beautiful old style hotel staff were extremely helpful

    Stayed in July 2023

  • Reviewed: 22 August 2023

    9.0
    Superb
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    The bathroom is small and a bit old.

    Very friendly staff, spacious room with air conditioning and a comfortable bed.

    Stayed in August 2023

  • Reviewed: 13 August 2023

    8.0
    Other then the housekeeping loved the small quant hotel.
    • Leisure trip
    • Family with young children
    • Double or Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    Very poor housekeeping. In the 3 nights we stayed all they did was make the beds. No clean towels, room not cleaned, no extra toilet paper left each day.

    Love the character and location.

    Stayed in August 2023

Showing 1 – 25

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