Via F.lli Calvi, 6, 24016 San Pellegrino Terme, Italy
#2 of 6 hotels in San Pellegrino Terme
Guests' ChoiceBased on 153 hotel reviews
8.9Cleanliness
9.4
Comfort
9.5
Location
9.0
Facilities
9.0
Staff
8.3
Value for money
8.2
Free WiFi
9.1
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 1 May 2024
Dmitri
EstoniaGood place to stay.
Stayed in April 2024
Reviewed: 11 April 2024
Victoria
United KingdomNo breakfast or restaurant.
Beautiful modern hotel with quiet comfy rooms and luxurious products! Spa was utterly amazing!
Stayed in April 2024
Reviewed: 14 February 2024
Olga
United KingdomThe cleaning ladies did not clean our room.
The spa was amazing, also the hotel was really nice and comfortable.
Stayed in February 2024
Reviewed: 5 February 2024
Allisonwood
Germanyself check-in
Stayed in December 2023
Reviewed: 1 February 2024
Arbi
ItalyCheck with the SPA structure they might offer a pack hotel + Spa
Clean with free products from San Pellegrino. Super close to the SPA area and very cozy.
Stayed in January 2024
Reviewed: 17 December 2023
Thierry
ItalyFeels a bit automated
Stayed in November 2023
Reviewed: 15 November 2023
Sona
ItalyNo breakfast
Everything:-)
Stayed in November 2023
Reviewed: 30 October 2023
Fernanda
FranceCentralized heating system that did not allow for less heat in the rooms! Couldn't open a window, as it was a door to common hotel areas. A bit noisy, as it was on the ground floor (room 002).
Excellent location, modern design, lots of amenities and freebies.
Stayed in October 2023
Reviewed: 21 October 2023
Ia
FranceAmbiance, attention to details, cleaniness.
Stayed in October 2023
Reviewed: 3 October 2023
Tania
IsraelModern design
Exceptional new modern hotel Amazing views nature spa
Stayed in October 2023
Reviewed: 11 September 2023
Niamh
IrelandNothing - 10/10
The hotel room and amenities were excellent and exceeded all expectations. The dyson hair dryer, yoga mat, food and drinks provided were top class!
Stayed in September 2023
Reviewed: 18 August 2023
Mannyu
ItalyConsidering the price, breakfast could be included, or price lowered.
Perfect location, very clean room. Comfy beds and good value for amenities in the room (Dyson hairdryer, soft drinks, fresh fruit etc, Nespresso coffee machine etc.).
Stayed in June 2023
Reviewed: 17 August 2023
Milovan
CroatiaNo comment !
All the gifts what you get , they thinked ababout everything .. amezing ...sure value for money ...💰
Stayed in August 2023
Reviewed: 16 August 2023
Marianna
FinlandThe only unpleasant surprise was that when you book a "hotel + spa" package through booking, you cannot choose which day you will go to the spa, and as it turned out at the very last moment when you book through booking, they book a spa for you on the day of departure, which very strange, because on this day you are leaving. I had to persuade the hotel employee for a long time to rebook the spa for us on the day of arrival, because the next morning we were already leaving and we simply did not have the opportunity to visit the spa. To which I was offered to cancel the reservation, while losing almost 300 Euros and book again on the site with the ability to choose the day of visiting the spa. After all, we managed to persuade us to change the day of visiting the spa and everything was fine.
We started our trip to Italy from this hotel, and it was just amazing! This was the best hotel in the whole trip. Incredibly clean, spacious room. In the room, there is a dyson hair dryer, marshal speakers, a complimentary minibar filled with free San Pellegrino drinks and chocolate, a huge selection of all kinds of creams, shampoo, shower gel and other things. Nespresso coffee machine and herbal teas, vegetable chips and much more. We had a room with a balcony and amazing views of the mountains and San Pellegrino Terme itself. It was unforgettable! I also really liked the lobby, where you can drink herbal teas and coffee for free, take cookies, water, dried fruits. The beds in the room were very clean and comfortable, after visiting the spa we instantly fell asleep in these beds like on a cloud, and in the morning we enjoyed coffee and cookies on the balcony and breathed the mountain air. I advise everyone, it was wonderful!
Stayed in August 2023
Reviewed: 12 August 2023
Linda
FranceNothing
Unbelievable value, service, location. I don’t want to oversell it as I hope there’s always a room available for my visits!! The thermal spa connected to the hotel is amaaazing! Definitely take the whole day for it and the lunch is incredible value. All in all an incredible stay - I wish I’d booked for a few nights more!
Stayed in August 2023
Reviewed: 25 July 2023
Christiane
MaltaFast internet
Stayed in July 2023
Reviewed: 13 July 2023
Milijana
Serbiaclean and modern room self service check in nespreso automat everything modern and new
Stayed in June 2023
Reviewed: 2 July 2023
Kateryna
Cypruseverything amazing. the room design and details, just wow. you have yoga mat, San pellegrino drinks, coffee in the room. amazing town and spa is a must visit!
Stayed in July 2023
Reviewed: 27 June 2023
Martin
SwitzerlandNot offering two separate beds, as hotel is focused mainly on romantic couples and not friends on motorbikes:-)) But I will come dfinitely again with my wife
Comfy nice and clean room. High quality materials and apliances. Nice collection of bathroom cosmetics and full collection of San Pelegrino waters in minibar.
Stayed in June 2023
Reviewed: 24 June 2023
Stephen
AustraliaLight on AC unit a little too bright
Ultra modern premises, extremely comfortable.
Stayed in June 2023
Reviewed: 9 June 2023
Julija
Finlandnothing
Everything was just perfect and exceeded our expectations! the decor is exceptional, location perfect, comfort the best. I want to be back !
Stayed in June 2023
Reviewed: 8 May 2023
Gid
United KingdomCheck in: too long - online should speed up process but no. Recommend this is sped up.
V quiet room, complementary san pellegrino of all flavours, music, v nice modern bathroom, mini balcony. Service was excellent (info, taxis booking) and good coffee machine. Spa package we had with room was great value for money.
Stayed in May 2023
Reviewed: 2 May 2023
Tauginaite
LithuaniaN/A
Stylish, quality, comfortable, clean. Every single detail is special there and for a reason.
Stayed in May 2023
Reviewed: 1 May 2023
Hana
United Kingdomnot within the distance itself
great rooms and amenities 🙌🏼
Stayed in May 2023
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content