Stradale San Secondo 100, 10064 Pinerolo, Italy
#6 of 6 hotels in Pinerolo
Guests' ChoiceBased on 61 hotel reviews
7.4Cleanliness
7.9
Comfort
7.7
Location
7.8
Facilities
7.5
Staff
8.5
Value for money
7.8
Free WiFi
7.8
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Showing 1 – 25
Reviewed: 22 February 2024
Jane
United KingdomRoom wasn't 100% clean and decor generally tired. There was a fridge but it was not plugged in. There was a tea tray but only had 3 tea bags - no coffee or milk. Breakfast was average. Some staff not particularly friendly. Bed was very hard so not really comfortable
Initial reception staff were friendly. Goid location for our needs
Stayed in February 2024
Reviewed: 21 August 2023
Anna
Italynothing
all was fair breakfast very basic and not well organized.
Stayed in August 2023
Reviewed: 27 May 2023
Etrngr
Switzerlandtoo much noise
not too fancy...and rich of food but okay
Stayed in April 2023
Reviewed: 19 May 2023
Francesco
United Kingdombreakfast was average and dinner was just ok. service was excellent though
spacious rooms with all comforts (perhaps a kettle with tea and coffee would have been appreciated). our room has a view on the mountains and Monviso was stunning. overall outstanding value for money.
Stayed in May 2023
Reviewed: 3 May 2023
Etrngr
Switzerlandthe noise insude and around the hotel
Stayed in April 2023
Reviewed: 13 March 2023
Christine
United Kingdomshabby and run down. guttering outside my room loose and flew off in the night.
Had all the facilities necessary. clean sheets and shower. could be lovely if some money spent on updating.
Stayed in March 2023
Reviewed: 19 February 2023
Leonardo
SwitzerlandA nice hotel that has seen better times. The venue is visibly old and not well kept: a real pity. Coffee was quite bad and wifi did not work in the room
Stayed in December 2022
Reviewed: 7 February 2023
Andrea
Italythere is no gym equipment despite there is a gym
The elegant room and the cleanliness
Stayed in February 2023
Reviewed: 9 October 2022
Simon
United KingdomBreakfast was OK, mainly catering for the European Market which is to be expected,
Stayed in October 2022
Reviewed: 3 October 2022
Gerrit
NetherlandsNo remarks
Nice hotel. Nice garden. Nice restaurant for breakfast and diner. Free parking.
Stayed in September 2022
Reviewed: 6 September 2022
Barbara
Italynothing
the room size the 24h reception availability
Stayed in September 2022
Reviewed: 19 August 2022
Michel
FranceBathroom not clean (hair in the bath tub), litter in the bins)
Staff was very helpful. Breakfast very good
Stayed in August 2022
Reviewed: 16 August 2022
Falzon
MaltaENCLOSE SECURE PARKING
CLEAN SPACIOS ROOM AND A NICE BREAKFAST
Stayed in July 2022
Reviewed: 11 July 2022
Joannegibbons93
IrelandNo fan in bathroom so very damp and stuffy. Asked for an iron for a shirt and never got it.
Good location, air con works, nice staff, clean.
Stayed in July 2022
Reviewed: 27 April 2022
Rebecca
United Arab EmiratesBeds were not comfortable.
Very lovely and helpful staff.
Stayed in April 2022
Reviewed: 27 December 2021
Oliver
ItalySee above
Hotel was great but when we arrived, the receptionist did not put on a mask. Everything else was great but this fact lowers the rating.
Stayed in December 2021
Reviewed: 7 December 2023
Angelo
GermanyPoor breakfast, old furnitures, the room and corridor smelled of cigarettes.
Stayed in December 2023
Reviewed: 18 October 2023
Keld
DenmarkThe restaurant La Siepe was not bad, but not good either. Better choosing some options in Pinerolo.
Nice location, friendly staff, comfortable and large rooms.
Stayed in September 2023
Reviewed: 12 September 2023
D
IsraelAlthough it is a 4* hotel, the air conditioners do not refrigerate at all. The entry card to the room didn't work until they finally gave me a regular key. Maintenance level is very low and everyone in the hotel knows about the problems and just ignores it
Stayed in September 2023
Reviewed: 21 August 2023
Domotor
HungaryThere were various stains on the bedding, and I preferred not to use it, the bed frame was torn off, this could be put back together by hand, the bathroom was very dirty and the shower pipe was held together by the holy spirit. It was cheap accommodation, but... Not that cheap :)
The garden was nice, we've found parking and the receptionist guy was very kind.
Stayed in July 2023
Reviewed: 26 June 2023
Klaus
ItalyThe stay at the hotel Barrage was amazing. I can higly recommend it. The breakfast was really good. The rooms are modern, clean and well furnished. I would recommend it to everybody, who is looking for a beautiful stay in the area of Pinerolo.
Stayed in June 2023
Reviewed: 7 May 2023
Marlon
SwitzerlandWorst ever receptionist experience! We booked a family suite (1 double bed, 2 single beds) and the receptionist Mrs. Giada told us the following: 1. We did a cancellation. Reality: we had an official confirmation from Booking.com. 2. The receptionist told us that the Hotel Barrage does not provide the family suite as booked and visible on Booking.com. 3. We did not get our confirmed family suite. Instead we got a double bed and a very uncomfortable sleeping couch for our two kids. 4. We asked to get in contact with the hotel manager. Result: the receptionist did not want to contact the hotel manager to solve the situation. Instead we were told to look for another hotel. Next day the new receptionist Mrs. Victoria gladely provided us with the initially booked and confirmed family suite. In parallel the housekeeping ladies and the restaurant manager approached us in a highly professional manner. They were already informed about the disrespectful behaviour from Mrs. Giada the day before.
Stayed in May 2023
Reviewed: 28 December 2022
Kristi
GermanyBathroom need some service or equipment change , but small things In General was everything good!
Very friendly and polite staff. Good room with a lot oof space. We will come back again for sure !
Stayed in December 2022
Reviewed: 21 November 2022
Emily
ItalyTheir “garden view” rooms are actually mold-filled rooms facing the parking lot. The first room they gave us was so smelly that we couldn’t physically stay there, so they moved us to a room next to it that at least didn’t smell as much but was full of dust and was, in a word, disgusting. We were there for a friend’s wedding, and they actually gave the first smelly room to another guest who then had to crash in another guest’s room because the smell was so bad, so we are not the only ones who complained. The room we ended up sleeping in had no windows (the door is considered the “window”), was still quite moldy, and was literally falling apart. Staff was outwardly pleasant but not forthcoming on the status of the rooms nor did they give any sort of compensation for the subpar accommodation. We speak/are Italian and they completely brushed off our questions about why they even rent these rooms. I don’t know how the other rooms in the hotel are, but be aware that if you book here you might be booking the rooms I described above and still pay the full price per night.
Stayed in September 2022
Showing 1 – 25
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