Lobby smells of cigarettes

Very friendly

Stayed in April 2024

Not much. Slight issue with the electricity going off unexpectedly but actually the owners sorted it pretty quickly.

We had two two bedroom self catered apartments on the same floor for a party of 9. From the photos, we thought it would all be dated and maybe small, but it was far far better. The apartments were spotless, spacious, had everything we needed, in the bigger one there was a lovely big table we could all have breakfast together around. The shower in the apartment with the big table has clearly been recently refurbished and is excellent. The second apartment has slightly less good showers but was in every other way great. Also the availability of ski lockers and a warm space for ski boots was excellent. Finally, the cleaners were great, came every day and did a very good job. We had to book this at short notice so weren't sure what to expect, but it was really an excellent place to stay and we'd love to come again.

Stayed in April 2024

Residence Castelli is well situated for the ski lifts in Cervinia. Our apartment suited the needs of the five of us - three adults and two children.

Stayed in February 2024

Only Italian tv, towels were rarely changed

Kind host, great view from the room, all equipped kitchen, ski room, close to the slopes

Stayed in February 2024

N/A

Stayed in January 2024

Shower head needs changing I know this seems small but it makes so much difference to the flow

Location was perfect. It was spotlessly clean. Had everything you needed. Mountain View’s. Cleaned daily. Warm. Friendly host. Etc. etc.

Stayed in January 2024

Unfortunately my room was to the front, by the road, and snow machines working at 4.30 a.m was a bit of a nuisance. Otherwise all good.

Excellent location beside Supermarket, very friendly hosts who were happy to help. Spectacular views from the window.

Stayed in January 2024

It is a bit of a slog from this location to the nearest lift first thing, but there are lockers nearer the lifts which can be rented and we did so for the last three days.

Snow conditions were good.

Stayed in January 2024

Wifi wasn’t that reliable

Stayed in December 2023

Everything is so outdated. And the extra beds are truly uncomfortable.

Good location for sightseeing in Cervinia. However I wouldn’t stay at this hotel for my skiing holiday since it’s too far from the ski lifts.

Stayed in April 2023

Since I'm allergic to dogs and cats, the hotel is a bit too dog-friendly for me.

Very central location - close to the ski lift, bus station and shopping. The small kitchen works fine for making breakfast, complete with fridge, microwave and dishwasher.

Stayed in March 2023

Apartment was a little dated (which was fine) but some of the ergonomics needed attention. Like a shelf above the bed at a height I banged my head everytime Inlaid back. No light above the cooker and workspace. Honestly, those two items and the difficulty getting between the bubble lift in Cervina and the centre of town, I had to walk a km a 3 times because I missed the bubble lift which closed at 3.20pm we're my only complaints of the entire week.

I was self catering, the breakfasts and dinners were fantastic :-)

Stayed in March 2023

Larger showers

Location was great - Close to town, proximity to supermarket and ski lift

Stayed in February 2023

Room was quite dark, so better lighting would be nice. Cooker hood didn't work at all. Kitchen sink was loose and moved around. These are little things that could be easily fixed. An oven would be a bonus. On the whole a nice place but needs a little TLC.

Very friendly, helpful people. Comfortable bed. Quiet location. Would stay again.

Stayed in January 2023

A bit of a walk up steps to the ski gondola station.

Good value for money. Compact apartment but with necessary facilities. Well positioned for access to town.

Stayed in April 2022

Not ski in out.

Friendly helpful owners lived on site. We had 3 apartments which were all well equipped warm and clean with good bathrooms and lots of towels. The residence has beautiful mountain views and is well placed near restaurants, supermarket, ski hire and is 10 mins walk to lifts.

Stayed in April 2022

You get what you pay for.

Staff friendly & helpful. Position great.

Stayed in April 2022

location perfect. coffee shop across the road, supermarket close by. 5 min walk from the town center and ski lift

Stayed in March 2022

Location was great

Stayed in March 2022

a little cosy a change of towels would have been nice.

location was great opposite a lovely coffee shop and pretty central.

Stayed in February 2022

The room was largely clean but some areas were dusty. The mattress felt old and uncomfortable.

Great location, close to the centre of town and two lifts. The rooms were a good size.

Stayed in February 2022

Loved the location and the family friendly hotel. It was traditional and super cute. The rooms were the perfect size and cleaned everyday. I would highly recommend.

Stayed in April 2024

1. It was not possible to dry wet cloth in the apartment (No32) as the radiators used to be cold (they were hot shortly only in the beginning); I do not know where else the heating comes from, but the radiators in the rooms and in the shower room (!) were cold, so the towels would remain semi dry. I asked the landlord to heat up the radiators so we could dry our wet cloth, but the landlord replied his monitors indicate the temperature in the rooms is 22,5 C, so this should be enough, whilst we could bring our cloth to ski boot room (heated) in the cellar to dry them there. I could understand bringing down to the cellar your gloves and similar, but what, to carry there your shirts, pants, underwear (?!) and even towels !!? Well, this is the first time in my 25 year alpine skiing that I got such a proposal. By the way, the temperature used to be 20-21 C in our rooms (acc. to. my smartwatch), which did not help drying. It seems this man does not fully understand the needs of his clients-skiers ( the cloth may not necessarily should be put ON the radiator, but be kept BY the radiator, as it seems that was the main worry of the landlord- to prevent cloth be put on the rad.). 2. The shower room and the cabin are extremely tiny. Moreover, there are only two hangers there, so you cannot hang up all the towels to dry (and there is hardly a place where to put them there), whilst forget about hanging up your cloth there. 3. Dish washing machine did not operate properly, so it was difficult to start it up.

Location (approx. 7 min walking to the lifts); each day cleaning; nice cafes just in front of the hotel.

Stayed in March 2024

Perhaps an opportunity would be to sell a few coffees and pastries in the morning or early afternoon.

Room 34 is a genuine old style Italian alpine delight. A cosy wood panelled room with good storage and an unexpected mini kitchen , seating area and small shower room. The property is full of genuine antique features- check out the embroided wall covering on the first floor by the lift. The staff are lovely and the owners charming. The roaring wood fire a delight to sit next to after a day in the mountains.

Stayed in March 2024

The communal areas were dated and could use some updating. There was also a lack of kitchen trays for the oven. The tv didn’t work properly . It would be good to have some blinds in the bathroom.

Our apartment was really comfortable and clean. The views were amazing. The apartment was cleaned and tidied every day. Towels were clean and good quality.

Stayed in February 2024