Room temperature can not be adjusted

Breakfast was basic, but for me it is more than sufficient

Stayed in May 2024

Great location and friendly staff

Stayed in April 2024

N.a.

Very clean and nicely decorated large rooms. The hotel is perfectly located close to Napoli city centre but in a quiet and peaceful area. Huge garden and car parking space. Great view from the room and terrace. Staff were very friendly. Good breakfast.

Stayed in January 2024

The inclusive breakfast is a bit strange for foreigners like us. It's quite limited, croissants, cake, fruit, yogurt. Seems a bit unhealthy, especially if you're eating pizza and pasta every night, but I guess it's the authentic experience. This means you'll need to pay for any other items like eggs, etc. I'd maybe include a kettle in the room, a bin (only had a small one in the bathroom), and perhaps upgrade the TV to a bigger screen and a smart TV. A couch would also be great.

Staff are very friendly and professional. The one gentleman was even willing to get us some hot water for tea at 10pm even though everything was closed. Room is very neat and stunning views from the window. The location is great. There is a bus stop about a 7 minute walk down the curvy road. The train station is about a 30-minute walk. Breakfast request of 4 scrambled eggs was welcomed with a smile and accommodated. They also provided cheese and other ingredients free of charge which is appreciated. Coffee is delicious.

Stayed in January 2024

If you have a car, it’s best to stay at this resort.

Stayed in October 2023

Protected area. Excellent hospitality. Top service. We will come back for sure!

Stayed in October 2023

they need hospitality professionals to manage the property and improve their process, staff were nice but the standard process is missing from a management point of view. a lot of little details are missing if you compare to small luxury hotels in the world. -no coffee machine or tea making facility in a 50 sqm suite is a bit strange. -the road to the hotel isn't very nice but it's only like 100 meter. -dinner can be improved -there are some high stairs at the door of the building, no one will see you arriving and help with luggage, I mean I don't need but the hotel looks more professional than it actually is.

size of the room -bed super comfy, I wish they can tell me which brand they use for mattress and pillow, they are very firm so nice! -view over the sea I knew it's far from the city which is why I chose this on the way back to Rome so that I don't go into the city center. I don't understand how some people can miss that information.

Stayed in September 2023

I think the address needs updating, we landed at a wrong place and seemingly same happens to many guests - pls contact the hotel and update booking.com!

Friendly staff!

Stayed in October 2023

Nothing

The property was well maintained and in a quiet area. The room was spacious and had all that we needed. They were accommodating for our early breakfast time.

Stayed in October 2023

A bit expensive but worthed

Every thing

Stayed in September 2023

Nothing

Everything

Stayed in September 2023

the place is so beautiful and staff we meet really nice and helpful the below is the cleaners not reporting wee issues. as i said i was in the chalet beside the hotel so only the cleaners probably see the conditions of it. There's steel front double doors on the front of the main doors into the chalet and on one side the lock bar was broken so could only enter through one door. the toilet seat was lose. doors on the sink cupboards dont line up. bedding had a hole in it. bedside light is needed as only the main lighting so had to switch the tv on for a bit of light so could switch the main lights off then use tv remote to switch tv screen light off when in bed. fridge not switched on for customers arriving. again only wee things that the cleaners should report back to main hotel. you would need to be fit are have a car with you. its a 30 min walk to the metro and another 10 min to the train station. the footpath down the main road is poor and road busy so wouldn't be walking young kids down it.

the location of this hotel is stunning, everything within was perfection that i saw as i was staying in the chalet not hotel itself, and outside perfect, the views, well looked after. All Staff were really nice and helpful, couldn't thank them enough, really made you welcome. the views from the roof terrace restaurant are stunning. if i lived near its the place i would always go, lovely place to take a loved one/family for a meal for a great night. yes, would go back again with a car.

Stayed in September 2023

Big property parking area green space, friendly people not far from the city. Peace of mind.

Stayed in September 2023

One needs a car ride to reach as it is uphill and a considerable climb. The owner picked us up at the metro stop, himself!

While not in the thick of Naples- we loved the location as it was quiet and lovely, overlooking the city bustle.

Stayed in September 2023

No safe locker, no bedsheets change

Good view, large room, clean

Stayed in September 2023

Central air conditioning, needed key card to turn on - room often hot when getting home and took awhile to cool down

Stayed in September 2023

All good.

Very hospitable

Stayed in August 2023

Beautiful building, i feel like home

Very nice staff, clean hotel

Stayed in September 2023

The street was narrow and had potholes on arrival

Spacious room and excellent room and gardens

Stayed in August 2023

Nil.

It is always a pleasure to come back to RIAMA. The location is very nice. Naples downtown is right behind the corner as well as Pozzuoli is not far. The management, the staff are always available to support you. The rooms are cozy, spacious and extremely clean. Breakfast is something.

Stayed in August 2023

Breakfast 🥞

Perfect location with views

Stayed in August 2023

Nil

Everything!!!

Stayed in August 2023

Location didn't appear the best, as we were reliant on taxis when going out however, it didn't really end up being a problem and I am still happy that we stayed there. Perhaps there were also nice places nearby that we could have walked to, but our stay was only short and so we never discovered them.

The place was fantastic, very clean and well designed with a nice view at the rooftop, could not fault it and the staff were very accommodating. There was also a good swimming pool nearby called 'NaNa Club Napoli'.

Stayed in July 2023

Nothing!

Just all excellent, cannot fault. Beautiful location, amazing views and you feel secure and safe. The building is stunning and expectedly decorated. We had the junior suite, with a terrace and I’d highly recommend. Brilliant bathroom, comfy bed and sizeable. We’re vegan and although there wasn’t anything on the menu at the time we visited, they made a dish specially and it was delicious! All staff were so friendly and welcoming. We hope to stay again! Also, I’d say I’d bring a car as it’s somewhat isolated but this is what we liked as it was away from the hustle and bustle and quiet. But a short drive and/ or drive to train station from the city, attractions and beaches.

Stayed in July 2023