Compared to other luxury suits we’ve been, here you had to pay for every service (i.e. nothing is included). Worth considering a slightly higher price per night BUT making guests feeling in a luxury “all inclusive” offering as opposed to letting them pay for every bits of service

Kindness of staff, beautiful architecture and location

Stayed in April 2024

The noise from the street Breakfast is in another building

Very beautiful, the service is very good

Stayed in September 2023

Can’t think of anything.

Don’t be fooled by the exterior of the Royal Palace Hotel; inside the grey walls is a magnificently updated palace with impressive staircase, frescoes, mosaic floors and spacious accomodation including bathroom and the most comfortable huge bed. A major domo met and indeed anticipated our every need. Plus, situated in the centre of the city we could reach every major sight on foot. I highly recommend this hotel priced most reasonably.

Stayed in June 2023

Our room was on the street side so very noisy till 1 am in the night as there are 2 restaurants downstairs. Not sure the windows are equipped with double layers of glass. Also, the check-in took place in another location; not too far from the Royal Palace Suites but at this level of price, you are expecting the checkin to take place at the right location.

The location of the hotel is great, very centre. Also, our butler was very nice and very helpful. The room ver spacious and beverages of the mini bar offered free of charge (except champagne).

Stayed in June 2023

i recommend it

Stayed in March 2023

Hotel location is excellent. The butler at the Royal Palace Luxury Suites was exceptional and went above and beyond the call of duty. Really made us feel at home and was very eager to help. Also gave us good advice with regards to fine dining.

Stayed in February 2023

nothing bad to say

the suite was amazing. great location

Stayed in August 2022

We got the second floor room which was straight on top of a street bar. Unfortunately there was absolutely no soundproofing in the old windows and it felt like we were sleeping next to the bar. Couldn’t sleep until 2am, so we needed to address this with the hotel. They took it seriously and relocated us to the “main” hotel where the breakfast is. This was OK with us although the new room was a bit less grandeau compared to the Royal Palace.

The location was superb and the building extremely beautiful. Staff was also very helpful and knew how to make the visitor feel special.

Stayed in June 2022

noise from outside bar, for the price should t be so bad

great apart from noise

Stayed in May 2022

It is a historic building and the rooms have been done well to include modern amenities without ruining the old vibe.

Stayed in January 2022

Additional bed was not good/comfortable

Size and Style of the room Location in the city Car Service Reception help for booking soccer tickets Repair reaction of the additional bed

Stayed in September 2021

Nothing

Our Concierge was amazing and booked some fabulous restaurants

Stayed in July 2021

The breakfast was honestly deplorable: it was the worst breakfast I ever saw in a hotel. Two or three dried croissants, frozen bread, one type of cheese and that was basically it - sad excuse for a breakfast, specially in a 5* hotel. Also, we stayed in one of the suites, which is confusing when you arrive because the suites are part of a hotel that has a different name, so you have to check in and then you have to cross the street to go to your room and to the lobby and vice versa.

The room is beautiful, with frescos and with a prime location. The staff was very nice and attentive, specially our butler and the front desk employees.

Stayed in February 2024

The electric sockets next to the bed where not European. Only the ones outside. The breakfast area there should be separate labeled spoons for the food as the same spoons used for the cheese where used for the bacon and cold cuts. But staff was super helpful!

Everything then interior. The staff was amazing especially Jonathan he was exceptional.

Stayed in December 2023

beautifully appointed, spacious room. very plush amenities

Stayed in October 2023

Historical features

Stayed in September 2023

Nothing. You will enjoy your stay.

Beautiful building interior Quiet Excellent location Very helpful staff. Marco was great Lots of fun to live like a prince for a day Nice bathroom

Stayed in August 2023

N/a

The staff were so attentive and took care of every need. The room was stunning and couldn’t have asked for more with this stay.

Stayed in August 2023

Not one thing… it was perfect!!

We actually stayed in the sister hotel The Grand Sitea Hotel and we absolutely loved everything! We had a small suite, dressing room beautiful sized room! I wish every city I visited had this hotel!!

Stayed in August 2023

there is nothing to dislike. Staff are professional, yet caring. Maybe some milk in the suites for those of us non-Italians.

We booked a junior suite for our wedding anniversary and reception made it up to a one bedroom suite, which was really appreciated. The suites are stunning and well maintained. With the hotel very close by for breakfast and the most excellent bistro. all to love, nothing to dislike.

Stayed in May 2023

there was basically nothing to fault

the hotel was an awesome facility. we loved staying there. the humum, sauna / spa room was a great surprise. we thoroughly enjoyed our stay

Stayed in March 2023

The only issue we had was the sofa bed which was uncomfortable and broken in the middle.

Great location, Staff is excellent and ready to answer any question you raise, book the restaurant for you etc....

Stayed in March 2023

Royal Palace is not ready for marketing, however, Grand Hotel Sitae was exceptional. We really enjoyed our stay, would highly recommend to friends, staff was superb!

Stayed in March 2023

1. It is not a hotel. They are some rooms in an apartment. Given that it advertises as "Royal Palace Hotel" we were not expecting this. Actually we were misled. 2. It was not clean: we found a chocolate wrap on the floor. The bed table was dusty. The shutters were incredibly dirty. 3. The room is advertised as a "suite" but it is just a room. 4. It is advertised as a 5 star hotel but it isn't: it looks like a 4 star hotel (best case scenario) with some elements of a 2 star hotel. In particular, the curtains are made of plastic. The quality of the furniture of of lightning is poor as is the decoration in general: a very sad place. 5. The maintenance level is is poor: one lamp is broken. Above the bed there is a glass fence that is broken and out of its axis (though it does not look dangerous): it just has not been replaced. The handle of a door remained in my hand when I tried to open it. The chairs are shaky. 6. The room is noisy and with no view. We paid 690 euros for one night (with breakfast excluded and no hotel service that we could see). We very much enjoyed Turin notwithstanding this sad, terrible hotel.

The hotel was in a good location. The bed was sufficiently large. There was a good pillow. The ceiling was high. The public entrance to the building was beautiful.

Stayed in November 2022