Via Badia Grande 9, 91100 Trapani, Italy
#13 of 24 hotels in Trapani
Guests' ChoiceBased on 84 hotel reviews
8.7Cleanliness
8.9
Comfort
9.0
Location
9.3
Facilities
8.6
Staff
9.1
Value for money
8.7
Free WiFi
8.6
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End of dialog contentReviewed: 27 May 2024
Robert
United KingdomNo complaints but personally i'd prefer a kettle instead of the coffee pod machine! The hot water was very hot , needed to be careful with that.
Just a few minutes walk to the centre of the historic town, a great location really as away from the busy streets that must be noisy to stay in. Studio with balcony overlooking the street outside was a good choice, double glazed, aircon, small kitchen with fridge was great. Spotless clean! Martina was a great help on the front desk with advice on getting to Erice and organising a taxi to the airport.
Stayed in May 2024
Reviewed: 15 October 2023
Diana
United StatesHad to keep asking for more toilet paper. Rolls were very small and there were four of us using the one bathroom. Also, no napkins or paper towels in the kitchen so hard to eat and cleanup.
Location, parking, cleanliness, snd comfortable. Serena was very helpful!
Stayed in October 2023
Reviewed: 14 October 2023
Leanne
AustraliaIt is hard to reach by car and you will have to park elsewhere so do your homework before you arrive. Minor problem was being charged for water after complimentary first bottle when we were told not to drink the water, one bottle supplied per day would have been better. Also charged for coffee pods as our friends used more than the original allocation. Would prefer to pay an extra euro a day in the room rate to cover these things so they are 'just supplied'.
The location is great and very central, the rooms are a good size. The girl on reception was excellent and really helpful. Complimentary drinks at their sister hotel rooftop terrace was a nice start to our stay.
Stayed in September 2023
Reviewed: 23 September 2023
Mario_slovakia
SlovakiaNothing to complaint
This small hotel is located 5 mins from the city centre, on the quiet street. If you arrive by a car, we recommend to find a parking outside old town and ZTL zone even it means you have to walk 10 mins to the hotel. The room is big and clean,the shower a little bit smaller but sufficient. There's a small kitchen area with several complimentary coffee pods and very basic equipment.
Stayed in September 2023
Reviewed: 21 September 2023
Charlotte
United KingdomRoads are small to get to the hotel but parking service is very good.
Spacious apartment and nice balcony over looking the street. Receptionist were very helpful and you can book boat day to the islands Quick laundry service.
Stayed in September 2023
Reviewed: 25 August 2023
Teodora
BelgiumNice residence, clean and spacious apartments, great location!
Stayed in July 2023
Reviewed: 8 August 2023
Nicoleta
RomaniaBreakfast is paid separately and it doesn't worth 8 euros ( we tried it only once, after that we preferred to go to local pastrey shops)
The location is very close to bars, restaurants, port and all atractions
Stayed in August 2023
Reviewed: 5 August 2023
Joanne
United KingdomHonestly, a kettle might have been good but it was a small matter.
The staff were so amazing and willing to help. They really wanted to help us.
Stayed in July 2023
Reviewed: 28 June 2023
Martina
SwitzerlandLa position Top, endroit calme
Stayed in June 2023
Reviewed: 1 June 2023
Daniela
Czech RepublicThe room was comfortable, clean, good bed. The personal very friendly, driving manager Pasquale was very usefull for our car and very friendly too
Stayed in May 2023
Reviewed: 31 May 2023
Jana
Germanywell located. close to the old city and great restaurants
Stayed in May 2023
Reviewed: 27 May 2023
Marina
LatviaAll was according to description. Clean and spacious apartment. Very comfortable bed and pillows.
Stayed in May 2023
Reviewed: 14 May 2023
Hans
NetherlandsCharging your phone is a challenge. Unplug a room device to put in your charger. But this is typical for most of the Sicilian hotels
Spacious appartment in a perfect location in the old city, with a prefect valet service for parking the car in a private garage. The hotel is elegantly decorated, has a rooftop terrace, and a very good associated restaurant in the nearby location of the main hotel. Would be glad to return if in Trapani again.
Stayed in May 2023
Reviewed: 5 May 2023
Milan
SlovakiaComfort & Space Staff 20% dinner discount for superb Gusto restaurant
Stayed in May 2023
Reviewed: 2 May 2023
Michaela
Slovakiaone lady at reception was nice but the other.. very rude behaviour.. not helpful
very good atmosphere modern rooms great location
Stayed in April 2023
Reviewed: 23 October 2022
Lina
United KingdomThe staff-reception were amazing!!! She helped us so much with all the questions we had, parking, exploring, dealing with hospitals for our baby when we needed it!
Stayed in October 2022
Reviewed: 6 October 2022
Erica
MaltaNo elevator
Everything nice and clean
Stayed in October 2022
Reviewed: 30 September 2022
Maria
GermanyNothing
The room was really big and clean, the view was great. Personal is really nice, we enjoyed our stay
Stayed in September 2022
Reviewed: 27 September 2022
Colm
MaltaNo complaints
The staff are exceptional, professional, friendly and always helpful, positive people doing a great job. Location of the residence is excellent, close to everything. The building is pleasant.
Stayed in September 2022
Reviewed: 26 September 2022
Katherine
United Statesthe bed could be a bit comfier, we had loud construction noise wake us up every morning, probably temporary but was a bit disruptive.
clean, close to everything. a really nice courtyard. staff helped us arrange a parking place for our car so we did not have to worry while we were staying in trapani.
Stayed in September 2022
Reviewed: 25 September 2022
Amoere
South AfricaNo elevator, narrow steps. Not near restaurants etc… felt quite uncomfortable walking around in this area…
Room was clean and comfortable.
Stayed in August 2022
Reviewed: 20 September 2022
Colm
MaltaNot much, silly stuff
Staff, location, bed
Stayed in September 2022
Reviewed: 13 September 2022
Kathryn
United KingdomGood location to city centre and beach. accommodated late check in
Stayed in September 2022
Reviewed: 11 August 2022
Sharon
United KingdomNil
Location was perfect for walking to ferry port and nearby beach. Lovely large apartment with 3 aircon machines
Stayed in August 2022
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