The bathroom and the shower box could have been a bit bigger. Also there was some trouble in having the hair dryer working properly for a while.

Excellent location, room with an excellent size. The staff was very friendly and helpful and the restaurant is very good! Love the fact that there is a huge parking area.

Stayed in April 2024

I'm speaking as a foreigner but some very simple things we take for granted I just don't think Italians are aware of. Not one box of tissues in the entire room. Use toilet paper? No vending machines in the building. Hope you made it to the store!

Front desk staff all spoke English. This in a province where virtually nobody does. Restaurant had great food. Centrally located.

Stayed in February 2024

Smallish bathroom

Spacious room, pleasant staff

Stayed in January 2024

The pillows seemed to be a little bit to concrete for me. A door of a wardrobe was open on arrival. It couldn't close. A little out of center, but within 20 minutes walking.

The building has a stylish character. Breakfast was lavish. Parking save at the back.

Stayed in December 2023

Staff is great as well as breakfast.

Stayed in September 2023

The mattress was like sleeping on concrete

very helpful and lovely staff

Stayed in September 2023

Everything was fine

Beautiful hotel like baroque style, romantic

Stayed in September 2023

The dinner at night was dreadful. We both had pasta, I would not recommend.

The lady at reception was so pleasant and helpful. Our room was a decent size and bed comfortable. Breakfast ok too.

Stayed in September 2023

A dog in hotel barked a lot. mini bar was not restocked

Room was large and comfortable with a balcony. Location was good for day trips as well as for walking into center of city. staff was efficient and friendly.

Stayed in April 2023

The breakfast could have been better. I asked for the bread and there was none. In the morning they were reorganising chairs and tables in the breakfast room, and it was disturbing so I could not sleep (I arrived late at night).

Good location, free and big open parking, nice staff. Welcome drink (tea I suppose) served upon check-in. The location is fine, close to the railway station but also if you plan to explore the city, including the castle.

Stayed in November 2022

The fantastic attention of Luis and all the staff including Emilia a Alise. That attitude makes the difference. thanks a lot.

Stayed in October 2022

Generally felt that the hotel was a bit tired and staff seemed a little disorganised and unenthusiastic with the exception of a nice girl on the front desk who directed us to a good pizza house for dinner. Decor is clean but dated and to be frank boring as it is the same throughout. Breakfast was a disappointment with a non-help yourself buffet with no option for hot food and service a bit take it or leave it, with the waitress disappearing outside for a cigarette half way through leaving a guest standing at the breakfast counter for about five minutes until she helped herself ( after which it sounded like she was reprimanded... ) It would have been nice to have been introduced to the breakfast service and offered tea or coffee instead of having to work it out for ourselves and go and catch the waitress to ask.

Very clean and easy parking.

Stayed in September 2022

The pool is new and really nice but there's no clear way to get into it. Have to either walk in along some slippery rocks, or sit on the edge and swing your legs over - as someone with a bad knee, neither wasn't possible for me so I didn't go in.

place was lovely, room was perfect, breakfast was great. Restaurant on-site is gorgeous and pretty high end.

Stayed in September 2022

Location was perfect; breakfast and staff was exceptional. You will never have a better breakfast anywhere! The staff there was incredible. Plenty of parking. Comfortable room.

Stayed in September 2022

see above

Location, staff, food. Room needed some updating. Nightstand drawers were missing handles, not a good bed, too few pillows and blankets. Bathroom shower very small. More towels needed. easy fixes.

Stayed in September 2022

Shower not comfortable

All were covered my expectations

Stayed in September 2022

King size bed was actually twin beds tied together.

Hotel and facilities were fine. Staff was friendly and helpful especially if they spoke a little English.

Stayed in August 2022

Nothing!

Breakfast was spectacular, great coffee and variety. Room was a good size as well as the bathroom. Very central location and parking for my car!

Stayed in March 2022

-

Very good breakfast, kind staff.

Stayed in March 2022

There was no shaver socket to charge a toothbrush.

Although a period property, it had modern amenities throughout. The staff were really helpful and friendly. The room was beautifully furnished; the bathroom modern and exceptionally clean. It was next door to a supermarket. We ate in the hotel as the town seemed very quiet for a Saturday and the food was lovely but pricey. Breakfast was pastries, meats and cheeses. The fresh fruit was very refreshing.

Stayed in October 2021

The beds were old and uncomfortable. The power outlets were old types(3 pins) so we couldn't charge our phones.

The breakfast was good, and air conditioning worked well.

Stayed in August 2021

not overpowering, however our non-smoking room had been used by a smoker. air conditioner not all that great, rooms a bit warm.

breakfast was good. rooms were nice. bathrooms were really good. parking was on site, safe, and accessible.

Stayed in June 2021

Not a positive experience. They promised information that did not correspond to reality. There was neither air conditioning nor a minibar available, although they were charged for daily. Very poor service at reception, with disregard for the guest by the two employees. As for accommodation, the bathroom stall, in addition to being very small, had an shower to handle. The sun shone directly into the room and as there was no air conditioning, it was very difficult to sleep. The breakfast was poorly served, as there was only one employee trying to serve all the tables. He managed to serve me two days in a row by serving burnt scrambled eggs, with a dirty pan. It didn't have the basics, that is, toast and sliced ​​cheese. They served roughly just Italian bread and pieces of cheese that looked like they were from the day before. By the way, in one of the dinners, the cheese tasted old. Lots of pies, juices and boxed milk. I liked the yogurt, which was from the supermarket, and which we had to eat with a coffee spoon, as the hotel did not provide us with a dessert spoon. In fact, no spoons, other than the one for coffee. It never deserves 4 stars. I would give it a 2 without hesitation. It is a shame, as my nephew lives in Campobasso and was glad to recommend it to our family. He said he will not recommend it to anyone anymore.

The location and the fact that you can park the car very easily in the parking space of the hotel.

Stayed in May 2024

Services. Staffs are most helpful.

Stayed in October 2023