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Reviews of Hotel San Valentino Terme 4 stars

Via Leonardo Mazzella 98, Ischia Porto, 80077 Ischia, Italy

#156 of 209 hotels in Ischia

Guests' Choice

Review score

Based on 40 hotel reviews

7.9

Score breakdown

  • Cleanliness

    8.5

  • Comfort

    8.3

  • Location

    7.9

  • Facilities

    8.2

  • Staff

    8.7

  • Value for money

    8.1

  • Free WiFi

    8.3

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Showing 1 – 25

  • Reviewed: 28 September 2023

    8.0
    Good value for money
    • Leisure trip
    • Solo traveller
    • Standard Single Room
    • Stayed 6 nights

    Everything is a bit old-fashioned, room, shower, and bed could use an upgrade. Still, it's good value for money. They also could provide more free towels, for example for the spa. The room is quite small.

    I liked that it was quiet and the staff was hospitable. The hotel is quite old-fashioned and brought me nostalgia to holidays as a kid. It had a great, clean pool area with snack bar where you can order lunch and a spa. A lot of elderly people seem to come here to relax. Breakfast was great!

    Stayed in September 2023

  • Reviewed: 7 September 2023

    9.0
    Superb
    • Leisure trip
    • Solo traveller
    • Economy Double or Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    Piscina e area wellness

    Stayed in September 2023

  • Reviewed: 5 September 2023

    7.0
    Good
    • Leisure trip
    • Group
    • Standard Single Room
    • Stayed 2 nights
    • Submitted via mobile

    Everything was good, room and bathroom a little dated though and the balcony also could of used a touch up

    The facilities and location the breakfast was good also

    Stayed in August 2023

  • Reviewed: 3 September 2023

    9.0
    Lovely Hotel
    • Leisure trip
    • Couple
    • Superior Double or Twin Room
    • Stayed 8 nights
    • Submitted via mobile

    Nothing! Was really happy and would stay again. Would only say, be prepared to walk quite a bit, but there's plenty of buses and the hotel offer a shuttle service but we didn't use it and were happy to walk into town/beach/bus stop.

    Really nice hotel, very friendly and helpful staff. The room was clean and comfortable with a lovely balcony overlooking the pool. The pool is great, shallow area for kids, plenty of sunbeds and a snack bar, all set in beautiful gardens. The pool water is thermal so you have to wear a swim hat but that's not a problem. Easily purchased at reception. We had some delicious food at the snack bar, gnocchi and bruschetta. We liked the indoor thermal pool too, lovely and relaxing on a rainy day that we had! Breakfast was always plentiful with a large selection of foods, we loved the cakes! I would recommend this hotel and would stay again for sure.

    Stayed in September 2023

  • Reviewed: 17 August 2023

    8.0
    Very good
    • Leisure trip
    • Couple
    • Standard Double or Twin Room
    • Stayed 6 nights
    • Submitted via mobile

    Not speaking Italian, sometimes we had trouble communicating as only a few of the staff speak English

    A nice environment, especially the outside pool with a bar

    Stayed in July 2023

  • Reviewed: 10 June 2023

    9.0
    good value and nice pool
    • Leisure trip
    • Solo traveller
    • Standard Single Room
    • Stayed 1 night
    • Submitted via mobile

    would have liked clearer information about how to get to places. it took me a while to find the quickest way to the beach. also difficult to understand the shuttle service. shuttle service limited but helpful driver.

    Pool. good value

    Stayed in June 2023

  • Reviewed: 2 August 2022

    8.0
    Very good
    • Leisure trip
    • Solo traveller
    • Standard Single Room
    • Stayed 4 nights

    Coffee at breakfast was bizarrely bad. The free WiFi never really worked.

    Loved the pool and spa area! My room was quiet and comfortable, with a comfortable bed, selection of pillows and pleasant air conditioning. There is a small refrigerator/ mini bar that is restocked with bottled water daily, for a charge. Appreciated the free shuttle service to the hotel’s private little beach club and also has a snack bar. Had a fantastic lunch at the pool with a delicious scialatielli pasta with mussels. Location is good, within a reasonable walking distance of Ischia Porto center and the beaches.

    Stayed in August 2022

  • Reviewed: 27 July 2022

    8.0
    Good stay in lovely Ischia
    • Leisure trip
    • Couple
    • Standard Double or Twin Room
    • Stayed 4 nights

    The hotel is quite dated in decor, although this gives it some charm. The air con seemed very old and wasn't good for my sinuses! We were told at check-in that we had to wear a cap in the pool, so we bought 2 caps from reception. But many people didn't wear caps and no one was checking, or just wore shower caps which are free in the room! I did think it was a little expensive but I think at this time of year on Ischia it is just what you pay.

    Breakfast was great, the pastries were particularly delicious - always fresh and with a different selection every day. The staff were attentive and helpful, and gave us lots. of useful information at check-in. We asked to change rooms as our first room didn't have a view from the balcony, and staff were helpful and the next day we were able to move to a room with a great view for the rest of our stay. Pool area is nice and relaxing. The location is a little out of town but only about a 10-minute walk to the closest beach and the restaurants and bars at Ischia Ponte area.

    Stayed in July 2022

  • Reviewed: 24 July 2022

    8.0
    Overall I think this was a very pleasant stay. The staff were all exceptional and all very helpful. The hotel was very v
    • Leisure trip
    • People with friends
    • Standard Single Room
    • Stayed 1 night
    • Submitted via mobile

    some of the rooms were very tired looking and needed updated. They had air conditioning but it was set and you couldn’t adjust it. it was very warm, too warm.

    location, it was set in beautiful nature. lots of trees and flowers.

    Stayed in July 2022

  • Reviewed: 21 July 2022

    7.0
    Good
    • Leisure trip
    • Solo traveller
    • Standard Single Room
    • Stayed 2 nights
    • Submitted via mobile

    The termal spa was disappointing, no staff to even ask for a towel, and it was dirty. Also if you dont pay ahead for halfboard you cant eat dinner at the restaurant which they didnt inform about ahead. The singlebed was very small and the cleaning was not good, specially the bathroom.

    Nice pool and the joining bar served everything from drinks, icecream, lighter food, fruits... 10 mins walk to a good beach and lovely restaurants by the iconic castelle argonese. Helpfull staff in reception and the bar.

    Stayed in July 2022

  • Reviewed: 26 June 2022

    7.0
    Good
    • Leisure trip
    • People with friends
    • Economy Double or Twin Room
    • Stayed 4 nights
    • Submitted via mobile

    The staff in the restaurant was ignorant and unfriendly

    The pool was nice, but there were lots of people The staff at the reception was very friendly

    Stayed in June 2022

  • Reviewed: 15 June 2022

    9.0
    Superb
    • Leisure trip
    • Solo traveller
    • Standard Single Room
    • Stayed 3 nights
    • Submitted via mobile

    the hotel is very clean and the atmosphere is nice and authentic. The staff is very friendly. it is a silent place, so would greatly fit for a families

    Stayed in June 2022

  • Reviewed: 4 June 2022

    7.0
    Failry good experience on the whole, but the room could be better
    • Business trip
    • Solo traveller
    • Standard Single Room
    • Stayed 3 nights
    • Submitted via mobile

    Room was very confined, the mattress stiff. The shower box needs renovation: two separate taps for hot and cold water, no mixer - hadn't seen any of those in a while! Breakfast not up to the standard you'd expect from a four star hotel.

    Good location and outdoor facilities. Friendly and helpful staff - particularly the receptionists.

    Stayed in June 2022

  • Reviewed: 27 August 2023

    10
    Exceptional
    • Leisure trip
    • Solo traveller
    • Standard Single Room
    • Stayed 6 nights
    • Submitted via mobile

    Very nice and helpful staff! Excellent location.I'll be back 😎

    Stayed in August 2023

  • Reviewed: 15 July 2023

    10
    Exceptional
    • Business trip
    • Family with young children
    • Standard Triple Room
    • Stayed 4 nights
    • Submitted via mobile

    Staff, place, everything

    Stayed in July 2023

  • Reviewed: 1 July 2023

    6.0
    Reasonable. But spoilt by early check- out and too many petty rules.
    • Leisure trip
    • Solo traveller
    • Standard Single Room
    • Stayed 1 night
    • Submitted via mobile

    Check out too early at 10 am - rather mean and unusual in Italy, where it’s usually 11 am or midday. At breakfast there were lots of signs telling people not to take any food away, while in the outside seating area signs tell us that consuming any food or drink not bought in the hotel in is strictly forbidden by “the direction” ( I think they mean the management!)

    Facilities were

    Stayed in June 2023

  • Reviewed: 28 August 2022

    10
    Exceptional
    • Leisure trip
    • Couple
    • Economy Double or Twin Room
    • Stayed 4 nights
    • Submitted via mobile

    Great spa, good location, friendly staff. Hit up the snack bar by the pool for awesome food

    Stayed in August 2022

  • Reviewed: 11 August 2022

    6.0
    Pleasant
    • Leisure trip
    • Solo traveller
    • Standard Single Room
    • Stayed 1 night

    The pool was sadly super warm, almost hot and not refreshing at all. Just hot water in the showers of the spa area. The air-conditioning in the room so loud that I had to turn it off so I could sleep ad the room heated up super quickly. Very thin walls through which you can hear the TV running of the room next door.

    The location is nice - 10 mins walk to the beach, which was super crowded in high season, but still nice, 10mins walk to really good restaurants also. A lot of sunchairs to relax on by the pool. Breakfast was tasty, could have a couple more healthy options though. Polite staff

    Stayed in August 2022

  • Reviewed: 1 August 2022

    5.0
    Clean Room, Impatient Staff
    • Leisure trip
    • Solo traveller
    • Standard Single Room
    • Stayed 1 night
    • Submitted via mobile

    The staff valued procedure over prudence. I came in visibly overheated and tired, and the desk worker insisted that I wait for her English-speaking colleague (who was currently tied up in a long phone conversation) so that he could explain the facilities. I speak a little bit of Italian, but I can understand far more than I can say, so this was completely unnecessary. More importantly, the explanation consisted of him reading off of a book of hotel services that he ultimately gave me a copy of. I'm foreign, not illiterate. The next morning, I was deterred from the breakfast that was included in the cost of my room. The server shooed me away from the table that I tried to sit at. When she heard my American accent when I responded in Italian, she said, "bed and breakfast" in English and pointed to the other side of the room like I was a dog. After being publicly humiliated in this way, I simply left.

    The room was very clean and the air conditioning worked very well. I had booked a room with a twin bed, and my room had a double bed, which was a welcome upgrade.

    Stayed in August 2022

  • Reviewed: 28 August 2021

    5.0
    Passable
    • Leisure trip
    • Solo traveller
    • Standard Single Room
    • Stayed 1 night
    • Submitted via mobile

    Staff at pool bar were rude, mocking me as i didnt speak Italian, very unprofessional. Used to dealing with only Italian guests so not used to dealing with non Italian speaking guests. Waiters in restaurant look very overworked and burnt out which is sad. Pool is not as nice as in photos. Room was very small and air con was not effective. Breakfast was very poor, very basic.

    Spa. Reception stafc were very good.

    Stayed in August 2021

  • Reviewed: 30 July 2021

    5.0
    Passable
    • Business trip
    • Couple
    • Economy Double or Twin Room
    • Stayed 1 night

    reception

    piano terra

    Stayed in July 2021

  • Reviewed: 6 July 2021

    10
    Amazing stay! Grazie :)
    • Leisure trip
    • Solo traveller
    • Standard Single Room
    • Stayed 2 nights
    • Submitted via mobile

    My room had a balcony, beautiful view of ischia. Breakfast was delicious, Pool was delightful, and room was spacious and clean. Staff were helpful as well. Will definitely come back and recommend! It is close to the port, castle, and restaurants/gelato.

    Stayed in July 2021

  • Reviewed: 16 October 2023

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Standard Single Room
    • Stayed 3 nights
    • Submitted via mobile

    There are no comments available for this review

    Stayed in September 2023

  • Reviewed: 30 July 2023

    7.0
    Good
    • Leisure trip
    • Couple
    • Economy Double or Twin Room
    • Stayed 9 nights
    • Submitted via mobile

    There are no comments available for this review

    Stayed in July 2023

Showing 1 – 25

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