33 Via Cardinale Guglielmo Sanfelice, Port of Naples, 80134 Naples, Italy
#3 of 202 hotels in Naples
Guests' ChoiceBased on 239 hotel reviews
9.3Cleanliness
9.5
Comfort
9.5
Location
9.6
Facilities
9.4
Staff
9.5
Value for money
9.1
Free WiFi
9.4
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End of dialog contentReviewed: 20 April 2024
Jacqueline
SingaporeBreakfast not included
Stayed in March 2024
Reviewed: 9 April 2024
Giuliano
IranStefano is the manager of the structure, is always available, supportive, kind and quick to solve any issue.
Stayed in April 2024
Reviewed: 5 March 2024
Gordon
United KingdomTv didn't work too well.
Size, cleanliness of room. Excellent central location with metro station very nearby.
Stayed in March 2024
Reviewed: 28 February 2024
Yen
United KingdomNothing.
Location, room size, and cleanliness.
Stayed in February 2024
Reviewed: 15 December 2023
Cheryl
United StatesLoved everything
We were coming from Hotel Naples that our tour put us in. It was terrible so I immediately booked at Sanfelice and we walked there. It was amazing. I had several questions and communicating was easy and quick with all questions answered. Highly recommend.
Stayed in November 2023
Reviewed: 9 December 2023
Trisha
United StatesN/A
Located close to everything. We were able to walk easily to sites, restaurants, and shopping. Very easy self checkin. The staff was wonderful in communicating and helping us order a taxi for our 4am flight. My only complaint was the internet wasn’t working.
Stayed in December 2023
Reviewed: 23 October 2023
Mike
United KingdomBrilliant location. Modern, clean and well appointed room. Stefano our host, was superb also. Really helpful
Stayed in October 2023
Reviewed: 11 October 2023
Jose
BrazilAmazing hotel. Incredible localization. The hotel is located in a important street, doesn´t has desk office and it wasn´t a problem because everything was solved by wath´s app. a lot of amenities free, including a bottle of proseco. clear, modern, quiet, dark at night like has to be. Stefano gave a lot of recommendations for restaurants and parking place, Perfect hotel. The best of my trip
Stayed in October 2023
Reviewed: 3 October 2023
Joaotsetse
IrelandThe level of detail in this place is outstanding. Complementary bottle of prosseco in the fridge, netflix on the nice big tv, included teas and coffee in the room, great quality of towels and all the "free bathroom" stuff. All these details really make a difference... The self check-in is super easy and the communication from the people managing was just amazing. One of the best and easiest stays I've ever had.
Stayed in September 2023
Reviewed: 1 October 2023
Shandy
United StatesNothing.
Loved this place. Close to the Metro, food, shopping etc. The building is very secure and the room was exceptional. Very comfortable bed! Hospitable host as well.
Stayed in September 2023
Reviewed: 1 October 2023
Alexey
RussiaEverything was great! Nothing to say more.
Stayed in August 2023
Reviewed: 27 September 2023
Jeffery
United StatesNobody at the front desk.
A very nice room in a great location.
Stayed in August 2023
Reviewed: 26 September 2023
Jeffrey
United StatesThree steps to get in: outside door, elevator, office and room - all with key code.
Clean, large room. Had problem with shower and it was quickly taken care of by Stefano within 10 minutes.
Stayed in September 2023
Reviewed: 22 September 2023
Reesoni
United KingdomThe shower was quite uncomfortable to use, the overhead shower was powerful but covered the entirety of the small cubicle, so it was hard to fit inside comfortably. After a long and hot day of travel this could have been a better experience for us.
The service from the staff was exceptional. Really helpful via WhatsApp before and during our stay. We were helped with a taxi booking the next morning which was incredibly straightforward. The check-in information was extensive and easy to follow. There is always a bit of a worry when there is no physical person there when checking in, but this was as smooth as could be. The location was fantastic, walking distance to most attractions, and the property itself felt safe and secure. You could tell that the apartments themselves are looked after well everyday, even if there is no person on site constantly. The beds were very comfortable and the air conditioning was really good.
Stayed in September 2023
Reviewed: 20 September 2023
Imen
United Arab EmiratesNothing all was well
The host was very responsive and kind and friendly
Stayed in August 2023
Reviewed: 18 September 2023
Martin
IrelandVery Central. Very clean. Very helpful host. Highly recommended Sanfelice 33 Luxury Suites. Thank you so much for making our stay so enjoyable
Stayed in September 2023
Reviewed: 12 September 2023
Julian
United KingdomNothing
Good location in heart of Naples. Stefano provided excellent advice and support before and during our stay
Stayed in September 2023
Reviewed: 7 September 2023
Martina
United KingdomEverything perfect
Perfect location, great and clean room and perfect customer service. we loved the cleaning lady, very nice and friendly! We will definitely come back !☺️
Stayed in July 2023
Reviewed: 2 September 2023
Eileen
United StatesThe location was great and near the subway. The room was wonderful. But more than anything the staff was incredible. They were so quick to respond and were so above and beyond kind. Thank you!!
Stayed in September 2023
Reviewed: 10 August 2023
Orsolya
HungaryThe frame of the bed seemed a bit old and cracked a lot, but other than that, this is perfect place to stay in Naples!
It is very well located, close to all major attractions. Getting in was really easy and we had everything we needed. The mattress was super comfortable!
Stayed in July 2023
Reviewed: 30 July 2023
Aleksandra
IrelandAll was great
Great location, we did a lot of sightseeing + some trips which had a pick up point couple of minutes from Sanfelice. A/c’d room was a great relief after time in the sun. Really room with good size bathroom. Great a/c, minifridge, tv. Stefano was amazing, always supportive and very fast responding.
Stayed in July 2023
Reviewed: 30 July 2023
Mandy
United KingdomThe only downside is the traffic noise at night .
Beautiful apartment so well thought out, simple and stylish. Room was spacious . The bathroom was also roomy with lovely L’Occitaine toiletries. Small bottle of Prosecco in the fridge another nice touch .
Stayed in July 2023
Reviewed: 24 July 2023
Yan
AustraliaGood location and we enjoyed the smart check in/technology. Also the ice machine was essential in this heat.
Stayed in July 2023
Reviewed: 21 July 2023
Helen
United KingdomNothing that we didn’t like, these are just some things to note but it wouldn’t prevent us from staying here again and I would still recommend: Very busy road outside, there will be some noise all day and night. Old building so walls/ceilings are thin, sound travels. Compact shower cubicle. No courtesy facilities after check out, having a toilet and somewhere to shower would be hugely beneficial.
Stefano was an excellent host (all comms over WhatsApp) the suites are very modern, good security, easy check in/out process. You can leave luggage to collect later and Stefano will help you arrange transport if needed (taxi to airport €22.50). The cleaning lady was also very friendly and made the bed and provided fresh towels. Location is right in the middle of the city, we walked from the port (10mins), there is also a metro station a few mins walk, a supermarket for supplies and lots of restaurants nearby. The wifi connection is also very good and there’s Netflix on the tv in the room.
Stayed in July 2023
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