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Reviews of Sant Alphio Garden Hotel & SPA 4 stars

Viale Apollo Archegeta, 98035, 98035 Giardini Naxos, Italy

#17 of 34 hotels in Giardini Naxos

Guests' Choice

Review score

Based on 103 hotel reviews

8.1

Score breakdown

  • Cleanliness

    8.5

  • Comfort

    8.5

  • Location

    8.2

  • Facilities

    8.1

  • Staff

    8.7

  • Value for money

    7.6

  • Free WiFi

    7.7

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Showing 1 – 25

  • Reviewed: 6 November 2023

    9.0
    A marvelous and relaxing stay with friendly staff, comfortable rooms, and breathtaking views.
    • Leisure trip
    • Group
    • Double or Twin Room with Balcony
    • Stayed 2 nights

    My recent stay at the Sant Alphio Garden Hotel & SPA was a truly wonderful experience. From the moment we arrived, the staff at the reception were incredibly friendly and helpful, going out of their way to make our stay as enjoyable as possible. Not only did they offer a warm and welcoming greeting, but they also provided us with useful information about the hotel and the surrounding area. Joseph at the reception even helped us take care of a parking ticket issue that we encountered during our stay. They were accommodating and efficient throughout our stay. Aside from the excellent service from the reception staff, the hotel was beautiful and peaceful with great views of the nearby Mount Etna and surrounding countryside. The rooms were very clean, with comfortable beds and all the necessary amenities. Overall, I highly recommend the Sant Alphio Garden Hotel & SPA to anyone looking for a peaceful and comfortable stay in a beautiful location with top-notch service. The reception staff went above and beyond to make our stay unforgettable, and we cannot wait to return in the future.

    Stayed in October 2023

  • Reviewed: 4 October 2023

    8.0
    A lovely hotel
    • Leisure trip
    • Couple
    • Double or Twin Room with Balcony
    • Stayed 5 nights
    • Submitted via mobile

    There was very little I didn't like. However, purely as an observation, insulation between the bedrooms was very poor and it was possible to hear conversation in the next room. Also I felt there should be an information book in the room giving details of services provided. For example, we were not aware that food was available at the poolside bar until the day before we checked out.

    The hotel was beautiful. Lovely location near to the beach. About a 20 min walk into the town and a good selection of restaurants nearby

    Stayed in October 2023

  • Reviewed: 29 September 2023

    8.0
    Great!
    • Leisure trip
    • Couple
    • Double or Twin Room with Balcony
    • Stayed 2 nights
    • Submitted via mobile

    The beach umbrellas and sun beds were not very nice

    The facilities

    Stayed in September 2023

  • Reviewed: 8 September 2023

    8.0
    Nice stay near Taormina
    • Leisure trip
    • Couple
    • Double or Twin Room with Balcony
    • Stayed 4 nights
    • Submitted via mobile

    The shower is small and not modern

    The pool was great, the location is good near Taormina.

    Stayed in September 2023

  • Reviewed: 7 September 2023

    8.0
    Very good
    • Leisure trip
    • Couple
    • Triple Room
    • Stayed 3 nights

    Breakfast needs fresh fruit and better cooked options.

    Staff extremely friendly and helpful, great location with excellent restaurants nearby.

    Stayed in September 2023

  • Reviewed: 2 September 2023

    7.0
    Stay was lovely and the hotel is very nice but there could be improvements made.
    • Leisure trip
    • Couple
    • Double or Twin Room with Balcony
    • Stayed 6 nights
    • Submitted via mobile

    Pillows were bad. Air con blew on top of the bed when you sleep. Towels, jacuzzi, indoor pool all extra charge. Breakfast very limited apart from pastries. After 2 or 3 there is no food available at the pool until dinner. Most other hotels would offer you something rather than just “no”

    Room, view, pool area

    Stayed in August 2023

  • Reviewed: 18 August 2023

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Double Room with Sea View
    • Stayed 2 nights
    • Submitted via mobile

    The bed was uncomfortable and a small thing but there was not an iron or ironing room.

    The staff were very helpful. The pool area is good and there is easy access to a beach and mini supermarket a few minutes walk away.

    Stayed in August 2023

  • Reviewed: 17 August 2023

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Triple Room
    • Stayed 1 night
    • Submitted via mobile

    Giardino, piscina, pool Bar-restaurant

    Stayed in August 2023

  • Reviewed: 12 August 2023

    8.0
    A pleasant stay overall with beautiful view of Mt Etna
    • Leisure trip
    • Couple
    • Double or Twin Room with Balcony
    • Stayed 5 nights
    • Submitted via mobile

    Shower nozzle, cracked shower screen, very deep pool, no easy access by steps only steel ladder, not enough on-site parking. Breakfast was the same everyday, no variety

    View from room, cleanliness, comfy bed, helpful staff

    Stayed in August 2023

  • Reviewed: 3 August 2023

    7.0
    Overall good value for money
    • Leisure trip
    • Family with young children
    • Triple Room
    • Stayed 3 nights
    • Submitted via mobile

    The breakfast could be better. Very little choice. Mostly pastry

    Quiet place . Very old style, looks like 80-90s type design .

    Stayed in August 2023

  • Reviewed: 31 July 2023

    9.0
    Just amazing
    • Leisure trip
    • Family with young children
    • Double or Twin Room with Balcony
    • Stayed 2 nights
    • Submitted via mobile

    Great staff and nice hospitality

    Stayed in July 2023

  • Reviewed: 20 July 2023

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Double or Twin Room with Balcony
    • Stayed 4 nights
    • Submitted via mobile

    Everything is ok just need to arrange in beeakfas

    Stayed in July 2023

  • Reviewed: 11 July 2023

    9.0
    Great location, looked after very well & good food
    • Leisure trip
    • Couple
    • Double or Twin Room with Balcony
    • Stayed 6 nights
    • Submitted via mobile

    Old fashioned heavy key for room door. Had to pay extra to use hotel’s sun beds on private beach. Because all bills added to room tab, reduced option of tipping hard working staff.

    Staff excellent, professionnel & very friendly.

    Stayed in July 2023

  • Reviewed: 5 July 2023

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Triple Room
    • Stayed 4 nights
    • Submitted via mobile

    Breakfast slightly poor.

    Stayed in July 2023

  • Reviewed: 26 June 2023

    7.0
    Lovely relaxing break
    • Leisure trip
    • Couple
    • Double or Twin Room with Balcony
    • Stayed 6 nights
    • Submitted via mobile

    The bed was very uncomfortable. Breakfast was ok.

    The pool was fantastic- large enough to never feel crowded with plenty of sun loungers. Room clean and airy with private balcony. Staff were polite and helpful.

    Stayed in June 2023

  • Reviewed: 25 June 2023

    8.0
    Exceptionally clean hotel with beautiful pool and grounds.
    • Leisure trip
    • Couple
    • Double Room with Sea View
    • Stayed 2 nights

    The breakfast was basic with very few savoury items. No fresh fruit, only tinned fruit which I found really surprising. Visited the pool bar/restaurant once for drinks only. Staff were not friendly and again food looked basic and unexceptional. Far better walking a few hundred yards to a decent restaurant at half the price where the staff will welcome you.

    Location is great and within easy walking distance to a supermarket and lovely restaurants. The pool area and surrounding gardens are beautiful. Everything is scrupulously clean both inside and outside.

    Stayed in June 2023

  • Reviewed: 18 June 2023

    8.0
    A bit expensive for the offering, but very enjoyable none-the-less.
    • Leisure trip
    • Group
    • Junior Suite with Balcony
    • Stayed 7 nights

    The hotel overall was very good, but lacked in-room tea facility, and had no room service. It is clear that the hotel's main constituency is one or two night coach parties, so facilities for longer term guests are less. Never got to try the lunch or dinner servings, but the menus looked perfunctory (again, aimed at one or two-nighters). Too far away from the "Montalbano" locations, so need to be based on the south coast for that.

    Staff were very congenial, and the pool area was excellent, with more than adequate seating around the pool, and with necessary shaded areas. Wide range of continental breakfast options, spoilt by the lack of "proper" coffee (instant coffee in the machine!) in Italy - the home of coffee afficionados. Very close to several very local, non-chain restaurants, and half-an-hour walk to the main marine promenade in Giardini Naxos. Good base for Taormina, Savoca, Forza d'Agro and Fuemifreddo, but taxi needed, as the whole coast is very developed and there are probably more cars per square kilometre here than downtown New York City.

    Stayed in June 2023

  • Reviewed: 12 June 2023

    9.0
    Good choice if you want to relax at the beach
    • Leisure trip
    • Couple
    • Double or Twin Room with Balcony
    • Stayed 3 nights
    • Submitted via mobile

    the employees don’t know English at all and you cannot understand what they are saying The hotel is too far away from the center of Taormina, the taxis are very expensive and the bus station is far away and you have to walk like 15 mins and they dont have a schedule or timetable. in the last day they told me there is a strike and i had to take an Uber to the airport and i paid 110 euro for 50 km. this was very bad!

    very beautiful and romantic, very clean

    Stayed in May 2023

  • Reviewed: 8 June 2023

    7.0
    Good location and authentic
    • Leisure trip
    • Couple
    • Double or Twin Room with Balcony
    • Stayed 3 nights
    • Submitted via mobile

    The TV only has one English channel and hairdryer is pointless. You may as well blow your hair yourself 😆

    Splendid old fashioned Italian hotel with a nice private beach situated next to a lively beach cafe. Staff are helpful. Our room was spacious and comfortable. Pool is lovely and it's a nice walk into town. We walked to Taormina which was a hike but great 👍

    Stayed in June 2023

  • Reviewed: 22 May 2023

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Double or Twin Room with Balcony
    • Stayed 2 nights
    • Submitted via mobile

    The area itself is not as nice.

    The hotel is very good quality with a lovely Spa. Rooms are clean and staff are friendly, helpful and very welcoming.

    Stayed in May 2023

  • Reviewed: 3 October 2022

    7.0
    Good location, poor amenities
    • Leisure trip
    • People with friends
    • Double or Twin Room with Balcony
    • Stayed 2 nights
    • Submitted via mobile

    The bed wasn’t comfortable, they changed the mattress after I’ve asked it but the bedding isn’t up to the standard of a 4star hotel. The breakfast was mediocre and unusually for Italy the coffee was really bad.

    The location is perfect, just a short walk from the beach.

    Stayed in September 2022

  • Reviewed: 12 September 2022

    7.0
    Good
    • Leisure trip
    • Couple
    • Double or Twin Room with Balcony
    • Stayed 3 nights

    We felt like we didn't get all the value for the money we paid. The room was ok, but the shower not that great. And it was the first hotel we have been in Italy that doesn't serve coffe/cappuccino from a barista but from a Nescafe machine instead

    The hotel is located decently, pretty close to the sea where they have their lido. It has a nice garden with pool and a decent offer of food at breakfast

    Stayed in September 2022

  • Reviewed: 2 September 2022

    7.0
    Very comfortable stay
    • Leisure trip
    • Family with young children
    • Quadruple Room
    • Stayed 4 nights

    Breakfast did not include many English breakfast items, like sausages, bacon, beans, etc. In the room, there was no fridge and no clothes iron.

    Very luxurious hotel Nice and big pool Very clean Large room and bathroom Very near to shops, restaurants and beach

    Stayed in August 2022

  • Reviewed: 30 August 2022

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Double or Twin Room with Balcony
    • Stayed 3 nights
    • Submitted via mobile

    Breakfast too synthetic not fresh

    Stayed in August 2022

Showing 1 – 25

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