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  5. Reviews of Santa Chiara Boutique Hotel

Reviews of Santa Chiara Boutique Hotel 4 stars

Via Benedetto Croce 23, Naples Historical Centre, 80134 Naples, Italy

#13 of 202 hotels in Naples

Guests' Choice

Review score

Based on 220 hotel reviews

9.1

Score breakdown

  • Cleanliness

    9.4

  • Comfort

    9.4

  • Location

    9.6

  • Facilities

    9.1

  • Staff

    9.8

  • Value for money

    8.7

  • Free WiFi

    9.2

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Showing 1 – 25

  • Reviewed: 22 April 2024

    10
    Loved every minute of staying at this hotel , room was excellent , staff was so friendly , location was the best you can
    • Leisure trip
    • People with friends
    • Duplex Suite
    • Stayed 3 nights
    • Submitted via mobile

    Magnificent location Friendly and helpful staff Just excellent all round

    Stayed in April 2024

  • Reviewed: 11 April 2024

    9.0
    Superb
    • Leisure trip
    • Couple
    • Superior King Room
    • Stayed 3 nights

    This hotel is a hidden gem in the historic centre of Naples. Hidden behind a door on the busiest street in the old town, it offers a lovely setting (don't miss the rooftop - just a few steps away from the bustling street below). The staff were wonderfully friendly and accommodating. Breakfast was perfect for us. Our room was not particularly large but provided all the necessary amenities. Great location for visiting many tourist highlights on foot. This is Naples though, and if you are looking for a quiet, relaxing stay, it's not the right place. However, for history, vibrancy and the hustle and bustle of a dynamic city, you can't go wrong.

    Stayed in April 2024

  • Reviewed: 13 February 2024

    10
    Amazing, would definitely recommend
    • Leisure trip
    • Family with young children
    • Standard Double Room
    • Stayed 3 nights
    • Submitted via mobile

    One night was a little noisy from a party nearby but it is central Naples so not surprising

    Amazing beautiful building and incredible location. Staff were fabulous, could not have been more friendly and helpful.

    Stayed in February 2024

  • Reviewed: 1 January 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 4 nights
    • Submitted via mobile

    Welcoming staff, charming rooms and excellent location

    Stayed in December 2023

  • Reviewed: 2 December 2023

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Two-Bedroom Suite
    • Stayed 4 nights
    • Submitted via mobile

    This is an open concept which i had trouble understanding when booking. No bed is in a private, closed door. But great for family and close friends

    Beautiful apartment, nice location

    Stayed in September 2023

  • Reviewed: 14 November 2023

    10
    a quiet gem in the centre of the old town. excellent staff and location
    • Leisure trip
    • Family with young children
    • Two-Bedroom Suite
    • Stayed 3 nights

    The signage for the hotel could be more prominent. when you arrive late at night, it is not so easy to see. While the rooms were very comfortable, the mattresses were extremely hard.

    the room was quirky but very large for 2 people. the staff were excellent and very helpful. the location was ideal fro exploring. metro 7 minutes away but you can walk to almost anywhere in the centre. there were restaurants and cafes galore. the street where the hotel is located is very lively but once you close the door to the hotel, the hotel was quiet.

    Stayed in November 2023

  • Reviewed: 30 October 2023

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Two-Bedroom Suite
    • Stayed 2 nights

    Excellent location, characterful property, lovely, helpful staff and amazing roof terrace. Suites are perfect for families.

    Stayed in October 2023

  • Reviewed: 25 October 2023

    10
    Exceptional
    • Leisure trip
    • People with friends
    • Two-Bedroom Suite
    • Stayed 2 nights
    • Submitted via mobile

    We had a lovely 3 bedroom apartment

    Stayed in October 2023

  • Reviewed: 19 October 2023

    9.0
    A Gem in the Heart of Naples!
    • Leisure trip
    • Group
    • Superior King Room
    • Stayed 1 night

    Not really a problem - finding the hotel at first was a bit of a challenge! It is tucked away with a tiny little sign that is easy to miss.

    This is a great place to stay in Naples - it is in the heart of the old city and is a very quiet and safe location. The parking is nearby and pretty convenient to the hotel. Very comfortable and clean - with a lovely rooftop deck. The people made the difference - very pleasant and accommodating and they cared that you were comfortable and weren’t in need of anything. The pictures are of the rooftop view of the harbor and the courtyard of the hotel approach.

    Stayed in October 2023

  • Reviewed: 18 October 2023

    10
    An excellent hotel leaving you to fully enjoy the all of Napoli
    • Leisure trip
    • Couple
    • Superior King Room
    • Stayed 5 nights
    • Submitted via mobile

    Bed too soft - really a matter of personal opinion

    Location. Overall comfort. Staff especially. Camilla, Gennaro and Andrea are wonderful hosts. They are friendly, go out of their way to meet requests, and volunteer to always be helpful. There are other hotels in Napoli but if you want the best, this is it.

    Stayed in October 2023

  • Reviewed: 12 October 2023

    10
    Amazing hotel in Naples
    • Leisure trip
    • Family with young children
    • Duplex Suite
    • Stayed 1 night

    Staying just for 1 night!

    Amazing small hotel. Kind staff. Very clean. Nice variety for breakfast. Located in the old city.

    Stayed in October 2023

  • Reviewed: 7 October 2023

    8.0
    Very good
    • Leisure trip
    • Group
    • Two-Bedroom Suite
    • Stayed 1 night
    • Submitted via mobile

    Super nice hotel and all the team was really nice and helpful.

    Stayed in September 2023

  • Reviewed: 3 October 2023

    10
    Excellent and comfortable stay. Lovely and attentive associates.
    • Leisure trip
    • Group
    • Duplex Suite
    • Stayed 2 nights

    The property was difficult to find after a long flight hauling suitcases through the cobblestone street. It wasn't much of a walk from the town square but when you have no idea where you are going it is a bit worrisome.

    We loved that the hotel was in the heart of Naples. Our room was above a busy high traffic area and yet we hardly heard noise! Our room was large and spacious with a sitting area that wasn't cramped. The breakfast servers were kind, and happy to be working with the guests. Coffee, tea, omelette and fruit selections were fresh.

    Stayed in September 2023

  • Reviewed: 22 September 2023

    10
    Wonderful retreat in Napoli
    • Business trip
    • Family with young children
    • Deluxe Queen Room with Two Queen Beds
    • Stayed 2 nights
    • Submitted via mobile

    We loved the quiet rooms. Camila and Lucia were so lovely, it really made a huge difference.

    Stayed in September 2023

  • Reviewed: 21 September 2023

    8.0
    Very good
    • Leisure trip
    • Couple
    • Superior King Room
    • Stayed 2 nights
    • Submitted via mobile

    good location. very helpful friendly staff

    Stayed in September 2023

  • Reviewed: 13 September 2023

    9.0
    A relaxing oasis
    • Leisure trip
    • Family with young children
    • Luxury Triple Room
    • Stayed 1 night
    • Submitted via mobile

    Nothing?

    The rooftop patio was unreal! Great getaway from the bustle of Naples streets

    Stayed in September 2023

  • Reviewed: 10 September 2023

    9.0
    Very impressive hotel, great staff, great location.
    • Leisure trip
    • Group
    • Two-Bedroom Suite
    • Stayed 1 night
    • Submitted via mobile

    Location is great, staff very friendly, Camilla was very helpful with info on things to do and see. Gennaro from front desk friendly and funny especially with the Italian/irish accent. Hotel has a great roof terrace, loads of space, very relaxing up there at night. From the street you enter through huge gates into a courtyard and it's very impressive. Reception on 2nd floor. Old building, very modern inside. We had a suite that sleeps 6, small sitting room with stairs to one bedroom, main bedroom has large double bed and a staircase to 3rd bedroom. 3 en suite bathrooms. Once inside hotel it's very quiet, good breakfast.

    Stayed in September 2023

  • Reviewed: 2 September 2023

    9.0
    A unique accomodation in the heart of the historic district, warm service , a wonderful rooftop .
    • Leisure trip
    • Couple
    • Superior King Room
    • Stayed 3 nights
    • Submitted via mobile

    No complaints

    Location; friendly, unique

    Stayed in September 2023

  • Reviewed: 28 August 2023

    10
    Awesome in every way!
    • Leisure trip
    • Couple
    • Junior Suite
    • Stayed 3 nights
    • Submitted via mobile

    That we didn’t stay longer

    The service was beyond exceptional. Thank you Licia and Martina for being so kind and helpful. The hotel was charming and our room was large and bathroom was very nice. But the crown jewel was their rooftop terrace where we enjoyed a wonderful takeaway dinner with fantastic views over the city!

    Stayed in August 2023

  • Reviewed: 24 August 2023

    8.0
    Perfect location for visiting Napoli as a tourist. Very comfortable room for 3 people.
    • Leisure trip
    • Family with young children
    • Duplex Suite
    • Stayed 1 night
    • Submitted via mobile

    Fantastic location and very helpful friendly staff. Would stay here again if I’m in Napoli.

    Stayed in August 2023

  • Reviewed: 22 August 2023

    9.0
    Wonderful stay.
    • Leisure trip
    • Family with young children
    • Standard Double Room
    • Stayed 1 night

    Its on a narrow street with lots of people so except in the morning or maybe late at night taxis will not drop you off right in front. Mid day and evening you need to be prepared to walk 2-3 blocks to get to it. Only the # 23 identifies it so you need to be vigilant in looking for the number.

    Room was good size and very comfortable. Bathroom was modern with a very good size shower. Room had all the amenities (shampoo, conditioners, blow-dryer etc.) you could need. Staff were very friendly bending over backwards to make sure your stay was pleasurable. The large gate, elevator, gave you a sense of the old world charm of the property. Location was good with lot of shops and restaurants and attractions.

    Stayed in August 2023

  • Reviewed: 21 August 2023

    10
    Historic centre stay in Napoli, with descrete boutique hotel
    • Business trip
    • Family with young children
    • Executive Suite
    • Stayed 3 nights

    Excellent, attentive, service from staff. Breakfast was quality and lots of variety. Access to coffee and drinks at all hours, and cocktail cart available in the evenings. The room was spacious, in a historic building, with up to date bathroom fixtures.

    Stayed in August 2023

  • Reviewed: 21 August 2023

    10
    Most amazing hidden gem in Napoli :-)
    • Leisure trip
    • Family with young children
    • Two-Bedroom Suite
    • Stayed 3 nights
    • Submitted via mobile

    Nothing!!! What’s not to like?!!!

    Simply beautiful!!! Clean, spacious, and great service.

    Stayed in August 2023

  • Reviewed: 18 August 2023

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Deluxe King Suite
    • Stayed 2 nights
    • Submitted via mobile

    The staff was amazingly helpful.

    Stayed in July 2023

Showing 1 – 25

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