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  5. Reviews of Hotel Santa Maura

Reviews of Hotel Santa Maura 3 stars

Via Casilina 1038, 00169 Rome, Italy

#721 of 937 hotels in Rome

Guests' Choice

Review score

Based on 156 hotel reviews

7.6

Score breakdown

  • Cleanliness

    7.9

  • Comfort

    7.8

  • Location

    7.7

  • Facilities

    7.4

  • Staff

    8.6

  • Value for money

    7.6

  • Free WiFi

    7.9

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Showing 1 – 25

  • Reviewed: 22 May 2024

    9.0
    It was great
    • Business trip
    • Couple
    • Double or Twin Room
    • Stayed 3 nights

    Small things that would make the hotel perfect Vegetables and fruit for breakfast (if we are already in Italy, this pleasure would be good) Hanger in the room where you hang the larger towel and coat (a couple of euro hangers that you screw or stick on the bathroom and bedroom door and you're done) two glasses in the room if you want something to drink You'll be fine without them, but they would raise the level a bit

    Breakfast is plentiful and delicious (special thanks to the breakfast girls Nathaly and Giorgia for their attentiveness) Room and the hotel are clean and impeccable for the price The metro and the bus are close (they are also available at night..n11 or nMC will drop you off in front of the hotel, so if you stay longer in the city center there is still a solution) which is also important It is suburban, so the neighborhood is quiet, perfect for relaxing after a long day At first glance, the area and the outside of the hotel can make you a little uneasy, but as soon as you enter, this goes away and the area is safe even at night...we tested it every day.

    Stayed in May 2024

  • Reviewed: 21 May 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    Location. Far from strategic places

    Property is old but decent

    Stayed in May 2024

  • Reviewed: 14 May 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 3 nights

    markets, metro C and busses are very close. it'svery close to the airport too with parking space

    Stayed in May 2024

  • Reviewed: 17 April 2024

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Double or Twin Room
    • Stayed 4 nights

    I decided to visit Rome and chose this hotel. The hotel is located away from the city center, with access to the metro (it takes 15-20 minutes to get to the Colosseum), take this into account and the operating schedule of public transport in Rome. The hotel is good, there was breakfast - cheese, sausage, toast, scrambled eggs, oatmeal and sweets, as well as coffee and tea on the bar. The room was in the central building. The room is good for a 3 star hotel (if you are used to ideal hotels, then don't put minimum prices when searching =) ). The area where the hotel is located scared me a little, it is a little dirty, but this does not apply to the hotel, I think that life is different outside the center of Rome. Near the hotel, pizzeria and 2 hypermarkets. There is no kettle or cups in the room (please provide cups for drinking water), but you can order drinks from the bar in your room for a nominal amount. This is a good hotel for this price. The hotel staff is its calling card!!! Great job!!

    Stayed in April 2024

  • Reviewed: 6 November 2023

    9.0
    Nice stay
    • Leisure trip
    • Family with young children
    • Double or Twin Room
    • Stayed 4 nights
    • Submitted via mobile

    There were no glasses in the room, we had to ask for them. It was a bit noisy since there were renovation works in progress. No fruit for breakfast.

    It is very close to metro station, the staff is kind, helpful and efficient. Beds are comfortable and it is very clean.

    Stayed in November 2023

  • Reviewed: 31 October 2023

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Double or Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    Good hotel close to metro station.

    Stayed in October 2023

  • Reviewed: 26 October 2023

    7.0
    Nice staff, bad management.
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 5 nights
    • Submitted via mobile

    Very poor breakfast, no vegetables, no fruits, no diversification on the menu. Very poor soundproofing for windows and walls. Even if the hotel was in remodeling, that didn't was a disconfort.

    Location and staff.

    Stayed in October 2023

  • Reviewed: 18 October 2023

    7.0
    Good
    • Leisure trip
    • Group
    • Double or Twin Room
    • Stayed 3 nights

    the hotel staff was awesome and eager to help with each question that we needed. great thanks!

    Stayed in October 2023

  • Reviewed: 15 October 2023

    7.0
    Good
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 5 nights
    • Submitted via mobile

    Limescale on showered, noisy breakfast preparations waking us up at 0645.

    Staff were very polite and helpful.

    Stayed in October 2023

  • Reviewed: 9 October 2023

    9.0
    I had a great stay at this hotel!
    • Leisure trip
    • Solo traveller
    • Double or Twin Room
    • Stayed 4 nights

    One thing to note is that there is ongoing construction in the building, but the workers are not disruptive.

    The staff were incredibly friendly, and the rooms were quite clean. The location is very convenient, right next to the metro station. The breakfast was simple but delicious.

    Stayed in October 2023

  • Reviewed: 2 October 2023

    8.0
    Great location next to metro stop
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    Shower area wasn’t that clean, black mould around the edges

    Good location in bungalow style apartments

    Stayed in September 2023

  • Reviewed: 20 September 2023

    8.0
    Very good
    • Leisure trip
    • Solo traveller
    • Single Room
    • Stayed 2 nights
    • Submitted via mobile

    Located in 40 minutes by metro which is ok but at late evening there’s no public transport available, at about 22.00-22.30 you need probably take a cab cause the metro station is closed.

    Very clean room, comfortable mattress. I’ve breakfast, very simple but hearty

    Stayed in September 2023

  • Reviewed: 14 August 2023

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Double or Twin Room
    • Stayed 7 nights
    • Submitted via mobile

    No fridge in the room

    Very close to the metro

    Stayed in August 2023

  • Reviewed: 7 August 2023

    7.0
    Convenient hotel, but in need of renovation.
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    The area in which it is located is quite run-down, not for walking. The structure is worn and deserves a full renovation, which seems ongoing at the time of my visit. The breakfast was less than average, quality is needed there.

    Convenient for those travelling by car: close to motorway and with good parking. Close to the metro. Kind and helpful staff.

    Stayed in August 2023

  • Reviewed: 6 August 2023

    8.0
    Very good
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 6 nights
    • Submitted via mobile

    Location. Some construction work on our floor made noise, but not too much.

    Overall, the place is good for 3-4 nights stay. The breakfast was tasty and staff was very nice and helpful.

    Stayed in August 2023

  • Reviewed: 25 July 2023

    8.0
    Comfortable, convenient, and effective.
    • Leisure trip
    • Family with young children
    • Double or Twin Room
    • Stayed 4 nights
    • Submitted via mobile

    Beds were a tiny bit uncomfortable.

    Great A/C. The room was always cleaned by the time we came back from going out into the city. It’s also a short walk from a nice little supermarket that has everything you need food-wise.

    Stayed in July 2023

  • Reviewed: 24 July 2023

    8.0
    Very good
    • Leisure trip
    • Solo traveller
    • Single Room
    • Stayed 4 nights
    • Submitted via mobile

    The breakfast was a little underwhelming but it was still okay and the neighbourhood I think is not the best. Going back there after the Metro stops going is pretty difficult and I didn't always feel safe after it got dark

    The staff was super super friendly and even though there were renovations happening the hotel was very clean. It has a bus stop right in front of it and a metro station is also super close so you can get into the inner city in like half an hour.

    Stayed in July 2023

  • Reviewed: 24 July 2023

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Double or Twin Room
    • Stayed 8 nights

    Room doors not closing for a few days, even though I warned the staff 3 times.

    Stayed in July 2023

  • Reviewed: 12 July 2023

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    The beds were very hard. Room was quite small

    Was very clean staff were nice.

    Stayed in July 2023

  • Reviewed: 7 July 2023

    7.0
    Good
    • Business trip
    • Solo traveller
    • Single Room
    • Stayed 2 nights
    • Submitted via mobile

    The yong recepsionist was a great person, very helpfull and very kind!

    Stayed in June 2023

  • Reviewed: 28 June 2023

    7.0
    Good
    • Leisure trip
    • People with friends
    • Double or Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    Mattress was old and not much comfortable. No tea coffee in room. No toiletries, only hand wash. Elevator is kind of scary.

    Hotel room was clean. Bathroom was clean. Hot cold water 24/7. Fresh linen provided daily. Very good location. Quite near to Bus stop and Metro station. Reception staff very cooperative. Arranged my taxi to airport on request.

    Stayed in June 2023

  • Reviewed: 9 June 2023

    8.0
    Very good
    • Leisure trip
    • Solo traveller
    • Single Room
    • Stayed 1 night
    • Submitted via mobile

    A bit far from tourist attractions.

    Very helpful and friendly staff. clean room.very close to metro.

    Stayed in June 2023

  • Reviewed: 6 June 2023

    7.0
    Good
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    The room was ok, kinda clean, beadsheets and towels clean. The bathroom needs some improvements, but all in all was ok. I think they were renovating the hotel because the hallways were very dirty and dusty and there were workers since the morning doing stuff on the hallways. The walls are very thin, you could hear everything from the other rooms or from the hallways and there is a hospital nearby so there are ambulances passing very often day or night. All in all was ok, the guys from the reception were very helpful and after all we just needed a place to sleep, but price/quality it does not worth it at all. The hotel is positioned at the edge of the city, it has a metro station and bus station right in front of it, but it will take about 40 min to 60 min to get to the center of Rome. You need to change multiple metro stations and buses. There is no line going directly in the center.

    Stayed in June 2023

  • Reviewed: 21 May 2023

    8.0
    Very good
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 4 nights

    The lack of towels when we checked in, but Alessandro took care of that problem for us. The walls were fragile, and we could hear everything from the other rooms. We were not accommodated in the hotel's main building - there were some rooms in another building, ground floor —no carpet on the floor as in the picture, but tiles.

    The staff was terrific. Alessandro was top - he recommended the best restaurants and was polite and helpful. Really close to the subway and clean.

    Stayed in May 2023

Showing 1 – 25

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