Rain during the first day of our stay :)

Big and comfortable apartment with kitchen and patio. Good contact with personel, proffessional and helpful personel

Stayed in March 2023

Nothing

The location is wonderful, all the staff is great and the breakfast at Restaurant Principessa is absolutely a must do. Thank you for everything!

Stayed in March 2023

The apartment was superficially cleaned with a lot of dust, dirty doors and kitchen furniture . I am not really fussy as I use the accommodations only to sleep. However, I didn’t appreciate the notes left around by the property owner to clean my kitchen otherwise I will be fined with €50 and also to REMOVE THE RUBISH before I leave as I will be fined as well. Sorry, but this is not anymore hospitality experience after I paid more then £300

specious apartment with all the facilities

Stayed in March 2023

It was unclear and a little confusing to have to go to a different location (main hotel) to check in and get key for the apartment. It was not clear in the directions on booking.com

The staff were excellent. Location super. Breakfast we absolutely loved. Everything was GREAT!

Stayed in March 2023

It wasn't so clean in the bathroom, but the rest of the appartement was ok.

The appartement is absolutely amazing. It's 10 minutes away from San Marco's Square and has all the facilities you need.

Stayed in March 2023

There were a few minor things missing from the kitchen (e.g. sharp knife, bread knife, bread board) but the hotel are aware and said they would rectifiy this.

Key collection from the Hotel receoption was easy. There is the added benefit of being able to leave your luggage with the hotel for the last day when you drop your keys back. The apartment bedrooms are enormous... but the shared living space is limited to chairs in the main bedroom or the kitchen area. (there is no 'living room' to speak of) However, dont let this put you off... the location (opposite the famous Aqua Alta Bookshop), quality and comfort of the apartment make up for this.

Stayed in March 2023

-

All was great. Big, clean room, good location nice and warm staff!

Stayed in March 2023

Wifi didn't work and didn't get sorted for duration of visit.

Excellent location and staff all very helpful. Food good.

Stayed in March 2023

told you’d be fined €50 if you didn’t take out the rubbish

nice large property in a great location

Stayed in March 2023

We got bit alot by mosquitos there was a lot of them and lots of ants on the kitchen floor

Room was big for 3 of us staff were great location was amazing

Stayed in March 2023

The wifi was extremely patchy and slow. Unfortunately, we could only connect 2-3 devices at a time.

The property was in a great location and was extremely spacious. Had a great time.

Stayed in January 2023

The kitchen could use a sharp knife if you plan to cook and a cheese grater. One needs to put some parmiggiano on top of pasta 😊 But this is really nothing compared to the value of the place.

First of all the apartment has vintage decor and creates really special experiences for anyone. It is spacious, properly heated (smth rare these days) with sufficient consumables like soap, toilet paper and dishwasher tablets. Staff from the same named hotel is managing the place and is super helpful, friendly and responsive.

Stayed in February 2023

It was PERFECT for us.

We travelled as a family through Europe over Christmas and this was our favourite stay by far. The apartment is HUGE and it was great four our family to be able to spread out a little. The bonus private courtyard was so pretty, as was the fact it was on the ground floor. We loved our time in Venice, and it was made even better by our stay in this apartment.

Stayed in January 2023

Could hear noise from other apartments but that’s due to the age of the property, it’s didn’t affect us too much, but worth bearing in mind if you are a light sleeper

Value for money, cleanliness and location

Stayed in January 2023

Fabulous Apartment 2 minutes from San Marco square. Truly recommended!

Stayed in January 2023

The location was good just not very convenient if you travel with a big suitcase as we did since there are a couples of bridges along the way. Also, the apartment is on the second floor and there is no elevator.

The apartment was beautiful, huge, comfortable, and clean. The location was fantastic, close to all the major sights and had many shops and restaurants nearby. The reception staff was friendly, gave us directions for good places to eat and shop. They also allowed us to leave our suitcases while it was time to check-in.

Stayed in January 2023

Not applicable

The 3 bedroom apartment is huge and very clean and beautiful

Stayed in January 2023

the beds are quite uncomfortably hard. it is also quite cold in the ensuited bedroom.

great location, only 10 mins walk or less from most sights, huge apartment with obvious charm and in keeping with the area. Shared washing machine with other apartment in a private hallway. well renovated and easily negotiated staircase.

Stayed in December 2022

Very spacious apartment in good location. We enjoyed our stay a lot. Thank you! ☺️

Stayed in November 2022

S&J apartment is not for you if you choose to follow one or all of the cheap hotels solutions which lay out spanning most of the sestiere (or districts) of Venice. In the sestiere of Castello and, namely in the S&J aparrment, just in front of libreria "acqua alta", you are in for a rare treat, comfortable and privacy-inclusive cozy heaven. this is definitely not a place shared by those searching for a one day stop closeby the train station or other popular districts for turists aiming to a quick run through the city's must-sees; but rather it is a highly personal, insightful look at one of the world's most stunningly beautiful cities where it seems like a Venice-dweller owns the place and whispers in your ear beautiful words as you wander the city starting from one of the best sestiere of Venice.

Stayed in November 2022

that they charge you 50 euros if you don't throw away the garbage or clean the kitchen. Clearly I cleans what I occupied and a bit of the counters, but it does not say cleaning parameters so I didn’t known if it is necessary to sweep, clean the refrigerator or wash the dish cloth. The garbage is thrown away from 6:30 to 8:30 am, so we found ourselves with suitcases and bags of garbage walking 5 minutes to find a garbage can. And I’m still don’t know if they going to charge me for not cleaning the way they want.

the apartment since it is spacious and has everything you need and the location

Stayed in November 2022

nothing

very spacious, great location and lovely decor. had our own courtyard as well which was helpful when travelling as a family

Stayed in October 2022

lack of welcome pack on arrival as we arrived late

great location and spacious

Stayed in October 2022

Nothing negative😊

Staff were very friendly and helpful in relation to where to go and best times to avoid queues etc. Marked maps for us to show exactly where to go and which water buses to take. We stayed in 2 locations owned by Savoia e Jolanda, both were spotlessly clean, bedrooms were huge and we couldnt have asked for better locations - water buses and taxis right in front of hotel, lots of restaurants and cafes around hotel and St Marks Square and Doge's Palace literally beside it

Stayed in October 2022

No sitting room/family get together room. This wouldn't have been a problem had the kitchen area been bigger. There was only a very small kitchen area with a very strange, rather dirty and sticky white table which we weren't comfortable using, even to play cards on. Not enough toilet paper. Mosquitos already in one bedroom on the ceiling on our first night. If we'd been made aware, we could have done something ourselves to avoid the multiple bites we suffered from over the week. Please be honest about this with your guests| We would much rather know there might be a problem with mosquitos in the apartment than be left ignorant and seriously uncomfortably itchy.

Lovely Venetian apartment with two luxurious bedrooms and one twin fairly basic twin room. One one suite bathroom and one family bathroom was very useful. Very good provision of towels and nice bed linen.

Stayed in October 2022