Via Conversano, 157, 70013 Castellana Grotte, Italy
#10 of 11 hotels in Castellana Grotte
Guests' ChoiceBased on 141 hotel reviews
8.2Cleanliness
8.4
Comfort
8.4
Location
8.3
Facilities
8.1
Staff
8.8
Value for money
8.7
Free WiFi
7.3
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 16 May 2024
Carrie
Hong KongSavory breakfast can be improved.
Service throughout the hotel was great and professional.
Stayed in May 2024
Reviewed: 4 May 2024
Carlamarie
MaltaWe were disappointed that the pool was under maintenance, and this wasn't communicated to us beforehand.
We recently stayed at Semiramide Palace Hotel overall was pleasant. The location was convenient, and the food was good. The bathrooms were clean, but the non-functioning air conditioning was a drawback. We had a nice experience overall.
Stayed in April 2024
Reviewed: 29 April 2024
Vladimir
BulgariaThe check-in started at 16:00. There is not restaurant for diner around.
Free parking onsite is something rare in Italy
Stayed in April 2024
Reviewed: 26 April 2024
Paula
RomaniaYou could hear everything through the walls and in the first night we had a group of teenagers screaming till morning. The food at the breakfast doesn't have too many choices and it was the same every day. Quite far from the center and hard to walk there with the stroller. No activity for children.
The staff was kind. In the room we had an extra bed at no cost as we were travelling with our kid. Free parking. Nice view from our window.
Stayed in April 2024
Reviewed: 15 April 2024
Diana
United KingdomBreakfast. No vegetables.
Stayed in April 2024
Reviewed: 5 April 2024
Tina
SloveniaGood value - money/quality
Stayed in April 2024
Reviewed: 5 April 2024
Clint
MaltaNothing
Everything
Stayed in April 2024
Reviewed: 1 January 2024
Jody
United KingdomThe staff were very friendly and welcoming. Safy in reception gave us excellent advice and was exceptionally helpful.
Stayed in December 2023
Reviewed: 6 November 2023
Joseph
MaltaLocation was a bit out of centre
Excellen breakfast
Stayed in October 2023
Reviewed: 30 October 2023
Michailas
LithuaniaHotel is dated and worn out. Breakfast acceptable on sweets; omlet and baken not good, otherwise very basic. It was as clean as it could possi ly be at that condition
Value, location nearbh Alberobello
Stayed in October 2023
Reviewed: 29 October 2023
Eva
Czech Republicthere was nowhere to sit next to the pool (we were there in October but still the weather was nice and pool was open but it was not clean and did not have any space to sit there)
very comforatble great value for money and good breakfast inluded in price, large room nice view
Stayed in October 2023
Reviewed: 24 October 2023
Carmel
MaltaEasy parking, good WiFi all over the place and very clean. Good breakfast and very spacious rooms.
Stayed in October 2023
Reviewed: 19 October 2023
Kieran
United KingdomWi-Fi signal was poor on the upper floors, hotel bar wasn’t open as out of season. Some areas of the hotel look a little shabby on the outside, but for the price it was excellent.
Breakfast was very good considering it was included in a very reasonable room price. Location was convenient for exploring to Matera, Alberobello, Polignan a mare, Locotorondo etc. Rooms were really large and very clean. Dinner in the restaurant was very reasonable 30euro for a 4 course Italian set menu, food was excellent.
Stayed in October 2023
Reviewed: 11 October 2023
Willy
NetherlandsNice room and nice bed
Stayed in October 2023
Reviewed: 9 October 2023
Ilir
AlbaniaFisheye pic of the pool
The tidiness of all facilities and all the amenities.
Stayed in September 2023
Reviewed: 6 October 2023
Diana
BulgariaA bit out of town. It was on walkable distance but not close. The hotel needs renovation. The carpets are very old. The pool misses few tiles. There wasn't any vegetables at breakfast, but there were plenty of pastries, cakes, fruits and other sweets.
Old fashioned hotel. It was clean, beds were comfortable. Reasonable price. Free parking. Polite stuff. Plenty of towels. They bring new ones every day.
Stayed in October 2023
Reviewed: 2 October 2023
Gabor
HungaryMaybe because of end of season, A/C seemed to be disabled and the room got a bit warm in the afternoons. In the night an opened window was just enough to keep nice temperature, but there's no mosquito net installed on the windows, so we ended up with many of bites in the morning (we didn't expect those many at that height, so we didn't use the curtain either). Also the rooms seem to be a bit outdated and lacking some maintenance, considering it's a 4-star hotel, but for the price I don't complain even for a minute.
We've been here off-season, so on one side many services didn't seem like being active, on the other side we got a good value for the money. Room is spacious enough, bed is comfy, staff is nice, breakfast selection is good for a few days stay. The hotel is in the outskirt of Castellana, so it's not really practical to walk anywhere, but on the other side it offers a big parking lot for free. But in this area you'll anyway have a car and can get anywhere easily, so it's still a recommended place, if you get a good offer!
Stayed in September 2023
Reviewed: 17 September 2023
Barbara
IrelandThe hotel is in front of some kind of factory- in my opinion not to stay for long stays, but definitely a good stop.
Very good price to quality value. Breakfast was amazing- very tasty and unlimited, also a big selection of food and drinks. Comfortable and spacious rooms.
Stayed in September 2023
Reviewed: 1 September 2023
Faustino
Canadano balcony
almost everything
Stayed in August 2023
Reviewed: 28 August 2023
Mike
FinlandRather noisy, other guests made a lot of noise. Didn't think much of the local town, rather drab and dirty, hard to find a good restaurant. Lots of extra facilities offered, few if any actually available.
Location was central to everything we wanted to see, from beaches to Roman antiquities to Albabello, 4 nights at a good price certainly worked! Nice pool, easy parking.
Stayed in August 2023
Reviewed: 23 August 2023
Nikki
AustraliaBeds Decor in room Coffee Small rooms Tiny fridge No pen or paper
Car park Magda from front of house. Breakfast Pool
Stayed in August 2023
Reviewed: 13 August 2023
Sigrid
AustraliaThe reception felt frosty due to the attitude, apart from one lady who went out of her way to organise an electric adapter .The room looked lovely, but the aircon was not working- that got fixed at reception- see above. The shower was delivering hot and cold water in short intervals- so in average it was warm 😬The bed only had a bedsheet as blanket While it was warm during the day, that night it got quiet fresh. The large double bed was two beds pushed together, however not very effective.
The breakfast and the pool. One lady at reception was friendly and nice
Stayed in August 2023
Reviewed: 2 August 2023
Simon
DenmarkWeeds around the pool
Price
Stayed in August 2023
Reviewed: 30 July 2023
Annelies
NetherlandsThe small swimmingpool is old, dirty and in poor state of maintenance and to our opinion should be closed. Doesnt look at all at the pictures shown at booking.com. Many of the tiles in the pool are loosened and lay at the bottom. Not a few, but tens to hundred and not only of these day just had been broken off... The water of the pool is dirty and didnt look properly conditioned. Also outdoor shower was dirty and smelly. Between the cracks in the tiles and stuck grass and weeds were growing. Very disappointing when you arrive with kids after a long drive and temperatures over 40 Degrees.
The rooms were nice and clean. Breakfast was very nice, wide assortment of pastry, fresh croissants, bread and fresh fruit. Good barrista coffee and fresh fruit. Breakfast was served in nice garden.
Stayed in July 2023
Brookfield, USA
Willows, USA
London, UK
Stockbridge, USA
Bois-dʼAmont, France
Semarang, Indonesia
Mestre, Italy
Pieve Fosciana, Italy
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content