Via dei Chiavari 20, Pantheon, 00186 Rome, Italy
#103 of 936 hotels in Rome
Guests' ChoiceBased on 1171 hotel reviews
8.9Cleanliness
9.3
Comfort
9.2
Location
9.7
Facilities
8.9
Staff
9.6
Value for money
8.7
Free WiFi
2.5
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End of dialog contentReviewed: 2 June 2024
William
United Statesno seats with comfortable backed seats.
staff
Stayed in June 2024
Reviewed: 1 June 2024
Marlene
AustraliaExcellent location walking distance to major attractions. Welcoming reception staff eager to assist and help.
Stayed in May 2024
Reviewed: 30 May 2024
Lester
United KingdomRoof top bar.
Stayed in May 2024
Reviewed: 28 May 2024
Jennifer
United KingdomNothing
Great location could walk everywhere. Friendly and helpful staff. Clean and comfortable rooms Good breakfast selection
Stayed in May 2024
Reviewed: 28 May 2024
Glabe
United StatesRoom was a little small.
Huge breakfast selection. Super yummy!
Stayed in May 2024
Reviewed: 28 May 2024
Pamela
United StatesThe Smeraldo is a surprisingly comfortable and quiet hotel in a very busy part of Rome. My overnight stay was perfect.
Stayed in May 2024
Reviewed: 27 May 2024
Rachel
United StatesRooms are a bit small but that is to be expected
Excellent location, friendly staff, adorable rooftop! Would stay here again, rooms are a bit small but that's expected in Italy.
Stayed in May 2024
Reviewed: 26 May 2024
Nicholas
AustraliaOur double room whilst comfortable could have been a bit larger
Breakfast was excellent great variety and very good coffee Location very convenient to many restaurants Also very safe
Stayed in May 2024
Reviewed: 24 May 2024
Josie
United KingdomNothing
All of it
Stayed in May 2024
Reviewed: 23 May 2024
Carol
United KingdomAll was great
Great location. We were upgraded to am amazing suite on arrival...Free of charge and so welcome. Will recommend this hotel to everyone. Lovely breakfast , super clean hotel
Stayed in April 2024
Reviewed: 22 May 2024
Ann
United StatesIt’s clean, well located to many sites and the staff are very friendly and helpful. The breakfast is very good too. There is a good selection of food.
Stayed in April 2024
Reviewed: 22 May 2024
Mihailo
SerbiaVery small room, air conditioning swithed to cooling and couldnt work as heating (it was relatively cold during my stay during night). Reception stuff very polite, they let me having online meeting after check-out.
Location
Stayed in April 2024
Reviewed: 20 May 2024
Raymond
United StatesNo complains
The hotel is newly remodeled with a very tasteful design. Th breakfast buffet was exceptional with a lot of options and the cappuccino was delightful. the staff was very accommodating and helpful with answering questions about the city, making arrangements and even loading suitcases into the taxi!
Stayed in May 2024
Reviewed: 20 May 2024
Janet
United StatesRoom was very small but was not in it much so it wouldn’t stop me from returning!
Service,cleanliness,staff,location was excellent!!!
Stayed in May 2024
Reviewed: 18 May 2024
Sandi
CanadaLocation was perfect. Room exceeded all expectations - clean and spacious. Breakfast was very good and well stocked. Service from all staff was superb. Would definitely choose this hotel again if I return to Rome.
Stayed in May 2024
Reviewed: 18 May 2024
Karen
AustraliaNothing
The location was fabulous. Friendly staff, very helpful. Breakfast was great.
Stayed in May 2024
Reviewed: 18 May 2024
Alan
IrelandFantastic hotel in a great location with exceptional staff. Highly recommend.
Stayed in May 2024
Reviewed: 17 May 2024
Michael
United StatesNone
Great location very clean
Stayed in May 2024
Reviewed: 17 May 2024
Colleen
United StatesNothing.
We had an excellent stay at Hotel Smeraldo. The location is excellent; it was wonderful being close to shopping, wonderful restaurants, etc. and the rooms were well appointed and comfortable. We enjoyed the delicious breakfast each morning, and the staff is top-notch. One of our family members needed to see a dentist, and the staff even directed us to a local dentist a short distance away. They went out of their way to ensure a delightful experience. Many thanks!
Stayed in May 2024
Reviewed: 16 May 2024
Michael
United StatesMy family and I stayed in one of the apartments next to the hotel. The room was very nice, and the terrace was stunning. While I always love to try to leave my lodging to find places for breakfast, the breakfast within the hotel was great and highly worth it. The location honestly can't be beat: walking distance from many major tourist attractions and other neighborhoods (including Trastevere).
Stayed in April 2024
Reviewed: 15 May 2024
Mariafrancais
AustraliaFabulous location within walking distance to all of the attractions
Stayed in May 2024
Reviewed: 15 May 2024
Elizabeth
AustraliaRoom was extremely small but fine for a few nights. We had to leave early to catch our train on the last day but although requested on the day before, reception was unable to give us a ‘picnic’ bag to take, with different workers telling us different things. Very disorganised in this regard. Finally, when I insisted, on departure, the receptionist found a couple of things to put in a bag.
Breakfast was even more amazing than expected. Location was very central - able to walk to both Colosseum and Trevi. Receptionist Emanuelle was very kind and helpful to us. Modern renovated room in annex was just across the lane. Views from rooftop bar in main building were fantastic.
Stayed in May 2024
Reviewed: 15 May 2024
Geraldine
United KingdomThe rooms are small but I expect that in a city centre hotel
The hotel is well placed near a lot of the famous sites. The staff are wonderful. This was my third visit, the last being in 2019. The breakfasts were excellent - hot and cold food. Lovely roof top bar.
Stayed in May 2024
Reviewed: 14 May 2024
Natasha
United StatesThe room is small.
Great location with shops and restaurants around, but also on a quiet side street.
Stayed in May 2024
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