Viale San Pancrazio 56, 98039 Taormina, Italy
#46 of 72 hotels in Taormina
Guests' ChoiceBased on 210 hotel reviews
8.3Cleanliness
8.7
Comfort
8.8
Location
8.9
Facilities
8.3
Staff
9.1
Value for money
8.0
Free WiFi
8.9
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 4 March 2022
Dorothy
United StatesThe bathroom was not heated, and could be quite cold. We were there in January. The wifi was unstable, and I kept having problems signing in. Getting here by car is a bit harrowing. Taormina is waaay up on a hill!
The bedroom was modern and pretty, with a balcony. The staff was helpful. The breakfast was fabulous. Great view from the balcony. Great location, within walking distance to town.
Stayed in January 2022
Reviewed: 4 February 2022
Yawoo68
South KoreaHeating system..
Good parking
Stayed in January 2022
Reviewed: 2 February 2022
Sara
MaltaAll good
We were very well greeted by Claudia who ensured we felt welcome and knew about all available facilities (unfortunately we had no time to use the spa but it would be lovely to do so next time). Managed to park at a very nearby parking area less than 50m away (cost €14 for 24 hrs), although we were lucky to find a spot. The hotel location is excellent - just outside of the city centre. The room was big and clean and had amazing views of the sea. Breakfast in the room was splendid - we just ordered what we wanted the night before. Will definitely stay again when we return and recommend this hotel.
Stayed in January 2022
Reviewed: 27 December 2021
Justine
MaltaHard to find parking nearby the hotel.
Our room was clean and spacious. We had a beautiful view from the balcony and the location was great aswell.
Stayed in December 2021
Reviewed: 22 October 2021
Iryna
United KingdomThe noisy road below, can’t open a balcony or window
A good Spa, and a view, great location.
Stayed in October 2021
Reviewed: 20 October 2021
Linda
United KingdomNothing
So convienent and they upgraded me to sea view . The receptionist is so helpful and friendly
Stayed in October 2021
Reviewed: 13 October 2021
Adam
United StatesThe hotel is also facing a busy road. It’s noisy especially sitting on the balcony enjoying the ocean view. Early in the morning I could still hear the road noise. If you are a deep sleeper, it may not be an issue.
It’s clean and conveniently located. The facility is modern and well equipped. The staff is fluent in English and eager to help. Most of the rooms have sea view and a balcony.
Stayed in October 2021
Reviewed: 21 September 2021
Adrian
RomaniaVery good location, near to the car-cable and city center. Nice sea-view from the room and terrace. Also, delicious breakfast with friendly and helpful staff
Stayed in September 2021
Reviewed: 11 September 2021
Liliana
RomaniaI would prefer to have at least a small gym in the area of Welness.
We had a wonderful view and the balcony let us enjoy the late nights. Kind personal and proactive. The breakfast was very good and the design of the hotel looks great.
Stayed in August 2021
Reviewed: 1 September 2021
Meda
RomaniaI would have put more diversity of bath things. Only 2 small bottles of shampoo for 2 persons in 3 days, after that they added another 2. No body lotion, or body shower. And not to much space for clothes, we had to keep them in our laguage.
I want first to mention the lady from the reception ( I don’t know her name to personally thank her) who helped us a lot with complex information, restaurants and trip bookings, and solved very quick all the small issues we had in the room. After, I want to say that hotel has a very good position, close to cable car, bus station, historical center, everything, parking if you have a car. Refurbished rooms, very big, we even had a small terace on the ground. Rooms were cleaned every day, comfortable bed, pilows and lenjerie.
Stayed in August 2021
Reviewed: 18 May 2024
Paula
AustraliaN/A
Beautiful location, fabulous views, extremely Friendly and Professional staff, a great place to stay with all the communities and walking distance to the centre couldn’t be more happy with our stay, will definitely be back.
Stayed in May 2024
Reviewed: 14 May 2024
Martin
United StatesCar parking was very limited and stressful. There was a real fight between some people over parking spaces. Never seen that before and very bad. Bathroom had lots (20+) little black flies on second night and onwards. The ceiling above balcony was breaking up and looked mouldy. The glass side window had significant crack across it. See photos attached. The room was very noisy from street traffic (even though we were on top floor) and from tables and chairs being dragged / scrapped across floor of bar and restaurant above. Restaurant was closed for the first three nights which we were not told about when we booked. Overall a very disappointing stay in what was supposed to be a luxury hotel. Would not recommend it.
Room was reasonable size and had a balcony but balconies were very near other room balcony and when next room smoked the smoke would invade both our balcony and the room. Limited use of balcony. A/C worked well
Stayed in May 2024
Reviewed: 27 April 2024
Russell
United StatesRestaurant closed seasonal
Location.
Stayed in April 2024
Reviewed: 12 April 2024
Michael
United KingdomVery helpful staff who went out of their way to assist us when I fell ill. The facilities were excellent and a very good breakfast service is provided. Overall, excellent!
Stayed in April 2024
Reviewed: 11 April 2024
Dorita
ItalyI will ask for a bigger room.
The breakfast was great and so were the staff. They are very attentive and courteous
Stayed in April 2024
Reviewed: 11 April 2024
Katarzyna
IrelandRoad outside
Bathroom, wiev, comfortable bed
Stayed in April 2024
Reviewed: 17 March 2024
Joanna
United KingdomOur room/balcony was right next to the main road, which was very noisy and busy, so we didn't use the outside space at all. Could also hear noise from rooms above. The shower temp varied between hot/cold.
Room clean and comfy, staff very nice and helpful
Stayed in March 2024
Reviewed: 5 March 2024
Claudia
RomaniaSafe location for vacation. Great place. Friendly and helpful stuff. A modern, very clean, elegant and very good facilities, for good price. The room is large with a very nice gardem on the terrace. Room temperature was warm enough considering 5 degrees night outside temperature, in the beginning of March. The parking lot is nearby, 2 minutes walking distance. P.S. I booked another place and I canceled upon arrival, due to misleading advertising.
Stayed in March 2024
Reviewed: 27 February 2024
Vincent
FranceJacuzzi not functional (temperature max 29 degrees, ). Not usable. 30€ thrown to the trash. Hostess not even sorry for the situation. And no refund proposed. Will not go back, will not promote this hotel.
Stayed in February 2024
Reviewed: 20 February 2024
Andrea
HungaryEverything was okay.
The hotel is near autobus stations, cable train. The landscape was really beautiful, as the town. I walked around the famous places, and saw the Italian people life's too. During my journey, I visited Catania, Mount Etna, Síracusa and Castelmola too, I used the train and the buses. I just recommend all of them!
Stayed in February 2024
Reviewed: 13 February 2024
Sam
United KingdomThe spa was closed
The jacuzzi bath. The room
Stayed in February 2024
Reviewed: 25 November 2023
Jill
United StatesThe hotel is stuck into the side of a cliff. It’s an odd placement. It is not on the water but on the main road with a view of the water in the distance. The walk to the center of Taormina is up a small hill on a narrow road with cars flying past. It felt a bit unsafe walking to the center. The hotel, although beautiful seemed expensive for where it is.
This is a beautiful, ultra modern hotel. A few minutes walk from the center of Taormina. It has a view of the water. The staff were helpful & friendly.
Stayed in November 2023
Reviewed: 17 November 2023
Irina
UkraineEverything was absolutely amazing! Clean, fresh, comfortable, cozy, new!
Stayed in November 2023
Reviewed: 13 November 2023
Christine
United KingdomLovely stay large room comfy bed
Stayed in September 2023
Reviewed: 29 October 2023
Roberts_l
LatviaClean. Near Parking.if you are coming by car, the best option to choose . 5 min to old town. Clean and modern. Nice view Nice breakfast.
Stayed in October 2023
Charleville-Mézières, France
San Antonio, USA
Vigo di Fassa, Italy
Estremoz, Portugal
Ponta do Pargo, Portugal
Porto, Portugal
Perranporth, UK
Turin, Italy
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content