The surrounding area felt unsafe and was extremely dirty. I wouldn't wander around at night.

Very comfortable, spacious rooms. The hotel was very nice and the staff friendly and helpful. Close to the main station in Naples. Close to big bus hop on hop off stop.

Stayed in May 2024

Barth room recent renovation, but water leaking from shower and probable from toilet.

Convienient to Rail station and airport. Buitiful architecture, breakfast very good . late check in no lproblem.

Stayed in May 2024

The location is very comfortable, but the central station area is not a place to walk around with a family at a late hour.

The rooms are very comfortable and equipped. The shower is great as well

Stayed in May 2024

The room didn't seem to have double glazing as the street noise at night was an issue.

A well-appointed hotel located next to the train station. The lounge was pleasant, and the room was comfortable and clean. Friendly staff and aperativo was served on a mini Ferris wheel, which was fun.

Stayed in April 2024

Just that the AC vent is directed at the bed , I wish it was not that way

It’s a perfect location near the station

Stayed in April 2024

Excellent location (right by train station)

Stayed in April 2024

Walls were paper thin. Could hear the people next door very clearly, granted they were louder than most probably.

Close to train station, clean and comfortable.

Stayed in March 2024

The beds were hard and not comfortable.

The bathroom was really nice and from the balcony you could see Mount Vesuvius.

Stayed in March 2024

Location was great, the room was beautiful. Loved the balcony. Decent breakfast.

Stayed in March 2024

Too warm in the room

Brand new room. Very quiet: we had room facing the internal court. Very convenient location

Stayed in March 2024

Not real attentive when trying to get cappuccino.

Surprised that it was relatively quiet for being next to train station/gave us room on backside, as I asked. Good pick-up point for tours. Not a nice area, but impressed with how decent hotel was

Stayed in March 2024

The hotel offers complimentary water but we had 1 bottle during our 4 night stay. When we asked housekeeping for a bottle, we were told to take it from the mini bar and you wouldn’t be charged. It was charged when we checked out.

Close proximity to train station and subway. Spacious, comfortable room with windows that open. Excellent breakfast.

Stayed in March 2024

Posing staffs

Closes to cerntral station

Stayed in February 2024

The stuff ! So so rude

The room

Stayed in February 2024

No complementary water. Room cleanliness

Excellent open lobby area

Stayed in February 2024

Very close to public transport. Very friendly service.

Stayed in December 2023

Staff did their job but were very serious did not smile at all. The maids entered my room after I checked in, with the pretense she was bringing water, however water was already in the room. I didn't feel safe when I stepped outside. lots of pick pockets roaming around outside the hotel and train station. Inside the train station lots of security that kept the pick pockets out.

The location, my tour meeting place was at the hotel. It is located across the street from the train station..

Stayed in November 2023

breakfast eggs were cold or lookwarm

excellent location close to train station. great place to watch the fireworks from the roof top garden.

Stayed in January 2024

Room was very warm, we couldn't not sleep well. We could not adjust the temperature- thermostat didn't work. We stayed there on the New year Eve and when we asked the staff: where we can spend the night to watch the fireworks? they said the rooftop bar will be open. When we went up at 11 pm, the bar was closed and there was a private party, so we had to go out in the street in front of the hotel to watch the fireworks. Staff were not really helpful- passive attitude.

Location close the metro station, you can go anywhere easily. Restaurants near the hotel.

Stayed in January 2024

The room was too warm for us. We had a room with the courtyard view so the outside temp was not as cold, and with the heater on, it became too warm inside the room. The a/c was unable to compensate.

Great location, convenient for train travel. Helpful staff who give excellent recommendations for tours.

Stayed in December 2023

Nothing

The location, attentive staff, good breakfast

Stayed in November 2023

The room was incredibly hot (even in November). Window opened into an internal atrium which meant there was no way to cool the room.

Very smart. Excellent breakfast and well—appointed room. The position is fantastic.

Stayed in November 2023

Very nice hotel and just next to the main train station.

Stayed in November 2023

This beautiful hotel brings a higher standard to the area. Unfortunately, views of trash and constant noise from the nearby train station and vehicles makes you want to close your curtains on this part of Naples. The area is in need of some landscaped green space and trash pick up. I enjoyed the Inner courtyard room much better than my city view room.

The breakfast room and breakfast was very nice. I loved the fresh fruit bowls of sliced kiwi, pears, grapes, oranges with homemade yogurt. Great capichinos ( not from a machine) and white table clothes added to this 4star+++ dining option!

Stayed in November 2023