The dinner was a bit overpriced, at the same time I saw lots of guests sending their uneaten/ hardly touched food back, including us - our steak was chewy & inedible (to be fair, we did not get charged for it on the check out). Generally I felt the restaurant atmosphere during the dinner was stiff & tense. I wish it was more lively and warm, like when we saw the kitchen ladies outside earlier, having a break and chatting in a typical manner that would add to the atmosphere. The hotel does not offer lunch or any food to buy, with no shops or food places nearby it is inconvenient if you stay there for a day. The surrounding area is smaller than the impression the pictures give. It feels like there is not enough ambient seating places created outside apart from a small table & a couple of chairs right in front of the reception . The pool area would do with an upgrade from plastic chairs & sunbeds to more substantial wooden furniture, to keep in style with the buildings (although it was too cold to use the pool when we stayed) No need to fix beds in the rooms to the walls as metal frames clank with each tiniest turn and move - this is easily heard next door and vice versa, very annoying. Some rooms in the other single store building face the back of kitchens that had doors open & staff chatting loudly, it was quite noisy in the morning if you wanted to sleep longer. Originally we had an issue with hot water, maybe we were not familiar with the system and just kept the tap open for long & waited for hot water to come. We tried various combos & order of actions until something finally worked, so maybe instructions would be useful if there is a trick to it. Although we asked twice at the reception & were told the hot water should just be there, no tricks or nothing clever to do.

It's interesting set up & getting there from Etna Nord was quire challenging, via tiny streets of Castiglione de Sicilia town (as the hotel is not in the town itself, as we were under impression from the address, but still a good drive away). The path from the car park to the reception looks pretty & with character. So is the restaurant / reception section. Rooms are very spacious and there are different types in 2 different buildings (we had one of each), the ones upstairs above the restaurant on top of the converted stone building have great views over the valley and a stone sitting terrace outside the room door. Interior is nicely decorated in the relevant style of the borgo, clean, and bathroom was huge & well stocked. Dinner in the restaurant was supposed to be presented as classy & posh, with white table clothes, great dish presentation and elegantly dressed in black suits staff. The breakfast was good, less formal & more relaxed. The receptionist Sarah was lovely, warm & helpful, we had a great chat with her.

Stayed in April 2024

The blanket was not covered with a cover.

Tasty, varied and rich breakfast. Aircondision for heating

Stayed in April 2024

Beautiful place and friendly people

Stayed in April 2024

Breakfast was basic would have delightful if you had warm options

Stunning place friendly staff location phenomenal

Stayed in April 2024

Limited breakfast selection

Nice room , pleasant staff .

Stayed in October 2023

Nothing to dislike unless you want to be in Taormina. For us...it was perfect

Everything was nothing short of fantastic! Incredible facilities...great staff and a wonderful restaurant. Parking on-site.

Stayed in October 2023

Bed was a little hard and the pillows could have been better. lounges at the pool need an upgrade. Breakfast was a little sparse.

Very relaxing. Room was a very good size. Staff was wonderful. Most of the dinners were very good

Stayed in September 2023

The resort hotel is a luxury facility that is intended primarily for vacationers and is usually located near special attractions, such as beaches and seashores, scenic or historic areas, ski parks, or spas. This hotel is not resort. Forget feeling of luxury. It is located nearby quite a busy local road. Was dreamimg about romantic fields of lemon trees or grapes around we could walk before dinner, but no. It is just simple, clean hotel to stay overnight. Also worth to mention that restaurant was not working on a day of our arrival (wednesday) and we found out this information just during checking in to the hotel.

I liked the charm of hotel’s old section. The historical ambiance adds a unique touch to the resort. Room was really clean. Housemaid very friendly and receptionist helpful. Quite nice selection at breakfast buffet.

Stayed in September 2023

Internet connection was faulty

Great location to visit Alcantara and very good breakfast

Stayed in September 2023

beautiful location 5 mins away from gole dell Alcantara, best food we had in Sicily well done to the chef

Stayed in August 2023

When windy you should have the option to dine inside as food will get cold easily and one won't enjoy the food and the evening.

Located in a quiet area 35 minutes from Taormina and 5 minutes away from Alcantata. Staff are amazing and helpful. Clean and comfortable and the lady taking care of the rooms cleans perfectly. Enjoy the good breakfast on the terrace and you can also dine at the resort at a reasonable price. Food is great. Hope to return shortly.

Stayed in August 2023

All was good but there is no lunch/snack service. Tea/coffee making facilities would also make the room complete

Easy to reach, very clean, good restaurant

Stayed in July 2023

Lovely property which great use emerged in the countryside. Although an old difficult building, the property has been converted to very modern standards just making it super comfortable to spend a couple of nights in. The place also includes a decently sized pool and the lovely restaurants with option of dining alfresco. The restaurant only offers food at dinner time, including a selection of typical dishes are cooked to perfection. Prices are not cheap but reasonable. The rooms are quite large and cleaned every day, including change of showers. The Internet connection is relatively good for Sicily standards and rooms are all equipped with cable tv and mini fridge and ac.

Stayed in July 2023

All

Stayed in May 2023

The Wifi didn't extend well into room fourteen, although fine for our neighbours. Something to look at.

Il Borgo has a lovely location perched on a wooded hillside above the Alcantara river valley, which can be enjoyed with a drink beside the swimming pool. Our room was spacious, clean and comfortable. We really enjoyed seeing what local produce was going to appear each morning for breakfast, and the restuarant compared very favourably with others. We would like to compliment the wonderful staff as all were willing to help with any problems we or others had. Notably Sarah had a busy time overseeing breakfast in the morning but was only too pleased to help with more coffee or advice. This was epitomised by one of the cleaning ladies who came running after our car just as we were leaving on our last day with a hair clip that had been left in the room.

Stayed in May 2023

We had two rooms, in one of the room's bathrooms, the shower didn't have any walls or curtains, thus everything was wet afterward. Moreover, the chemicals used in the cleaning left a very specific odor that required ventilating the rooms before going to bed. Overall, the rooms felt outdated.

We really enjoyed the countryside vibe. The breakfast was exceptional, and the staff was super friendly. Was a very smooth check-in and welcome process. If you are into countryside stays, this is a place to consider. Having a dinner option at the facilities was a big plus. During summer days the pool would be a nice addition.

Stayed in May 2023

Good location in countryside around the foothills of Mount Etna, very handy for the Alcantara Gorge (worth a visit!)

Stayed in May 2023

- WiFi wasn’t available in the room. This was quite a bummer for us. WiFi was available at the reception, but it was super slow. - Rooms are quite noisy. We could hear someone having a video call in his room at 1 am. - We requested a double bed, but we got two single beds made up as a double bed. The beds didn’t stay in place (a gap occurred between them every time). However, when I gave feedback about this, it was well received. - Dinner at the restaurant is nice, but a bit expensive compared to restaurants in the region/the quantities.

- Sarah and Anthony, from the reception, were very welcoming, friendly and professional. Sarah gave us good tips regarding visiting mt Etna. - The location of the property is perfect for visiting mt Etna, Taormina and the Alcantara Gorge. - Breakfast was lovely. Kitchen staff made different home made cakes every day. - The property itself is beautiful and rustic. Incredible views. - Water pressure in the shower was surprisingly good. - Rooms were very clean. - Pool area looked great. We we weren’t able to use it due to the weather, unfortunately, but I can only imagine how nice it must be to have swims here in summer!

Stayed in April 2023

Evening meal a bit disappointing.

Great relaxing resort. Staff friendly & helpful. Good value.

Stayed in October 2022

Had a parking area within the premises. Location is beautiful very close to gole di Alcantara. Staff very helpful and welcoming.

Stayed in October 2022

Pillows were a bit too soft and wifi connection in the rooms is very weak. It would be good to have a small lunch menu for near the pool as if you get hungry during the day, you would need to get food from elsewhere.

Great location with ample parking available. Very nice outdoor area and comfortable and spacious rooms. The staff were helpful before and even during the trip and the breakfast was delicious. Very nice view and quiet surroundings. Overall a really nice location to rest and relax.

Stayed in September 2022

A nice and peaceful location, not far from Naxos and Taormina. 5 min away from Gola Alcantara Park. Nice swimminpool and spavouis rooms. Amazing gluten free options breakfast available at request.

Stayed in September 2022

We travelled by taxi and the hotel did not provide a lunch option, there were no facilities neaby si to travel here by car would be bettet

Beautiful location and pool, restaurant with indoor and outdoor seating. Very helpful staff and made an effort to arrange gluten free choices

Stayed in September 2022

Great staff. Plenty of parking. Very nice grounds, pool, public areas. Breakfast was basic with good buns and coffee. Very good value for money.

Stayed in September 2022