Amazing facilities and staff! Friendly and helpful. The spa and sauna facilities were a great addition to relax after a day of exploring Florence. Walking distance from everything.

Stayed in April 2024

Newly renovated, comfortable, well-appointed and beautiful. Great breakfast. Bus and tram stop just outside the door. Easy walking distance to good restaurants. The spa is an exceptional experience-- take the time to enjoy it!!

Stayed in May 2024

None

Incredible breakfast Really good shower and bathroom Amazing bed The workers are really friendly and helpful

Stayed in May 2024

Nothing.

Location, bus and tram and train all very close, staff all very friendly , nice breakfast also good spa for relaxing.

Stayed in May 2024

Nothing.

Beautifully decorated. Spotlessly clean. Great location. Near enough to walk along the river into the centre. Far enough away to be out of the hustle and bustle. Lovely to get back after a day of walking and relax in the spa.

Stayed in May 2024

There were no restaurants or bars really in the local area. It was a quiet area.

It was serene and luxurious with an amazing spa. It was nice and quiet and discreet. The rooms were comfortable and huge and the staff were friendly. It had great transport links. Delicious breakfast with home made cakes and freshly cooked eggs and bacon etc.

Stayed in May 2024

Bathrooms/shower and bedrooms badly set out

Breakfast and cleanliness

Stayed in May 2024

Pillow’s uncomfortable, we both got an uncomfortable night sleep, for us a little too far from the centre of Florence, maybe we should of checked our mistake.

The staff were exceptional the hotel looked beautiful as did our room

Stayed in May 2024

Spacy room, clean, excellent spa done wisely and elegantly. I would draw special attention to the quality and content of breakfast, and François, who made breakfast a special experience with his attention, manners, frienly approach and smile!

Stayed in May 2024

Nothing to dislike

Everything clean, beautiful, pristine. Breakfast was excellent, location close to the train station. The spa is a wonderful plus. 10/10

Stayed in April 2024

Limited spa slots

Very clean. Very helpful staff on reception and in the spa

Stayed in April 2024

Nothing

Beautiful hotel that definitely exceeded our expectations! The hotel itself was spotless with excellent spa facilities. A very tasty breakfast provided each morning with plenty of variety kept everyone happy.

Stayed in May 2024

I would say nothing but in my last afternoon there they ran out of water… it was not a big issue because I was about to check out. I called the reception and they told me this was an issue out of their control because it was not from the hotel but from the city management. I understood because this things really happen.

The location is great, I was around Florence by walking. The room is amazing, very comfortable bed :) Also, I enjoyed the SPA, very relaxing. Breakfast was amazing too.

Stayed in April 2024

No bad points at all!

Absolutely stunning! Complimentary spa access as part of the room. I got the suite so that we could enjoy a steam shower as well. We were there celebrating our honeymoon and they gave us a bottle of bubbly.

Stayed in April 2024

Nothing was out of place

The staff were very friendly and helpful. The hotel was exceptionally clean, the spa facilities were excellent and the breakfast was amazing

Stayed in May 2024

A stunning hotel! Delicious breakfast! Relaxing spa!

Stayed in May 2024

Did not like shower. Sprays outside door.

Very Clean

Stayed in April 2024

The main bathroom was upstairs and was narrow. Seems like some of the space where the jacuzzi tub was could have been used to widen the bathroom a bit because it was like a tunnel.

The room was really nice. We were offered an upgrade to an executive suite and it was really nice and spacious.

Stayed in April 2024

The staff was helpful, friendly and professional. The rooms were spotless, comfortable and beautifully appointed. Breakfast had a great selection of cakes, pies, breads, cold cuts n cheeses and egg dishes.

Stayed in April 2024

My stay at The Moon Boutique Hotel exceeded expectations. From the moment I stepped into the lobby, I was greeted with warmth and professionalism. The check-in process was seamless, and the staff went above and beyond to help me with a birthday surprise for my husband. The room itself was beautiful and clean, with modern amenities. The Spa was a great addition to relaxing after walking all day exploring Florence. I highly recommend it!

Stayed in April 2024

Nothing

We liked the cleanliness, the very helpful reception staff - big shout out to Bill for his help, the spa and the breakfast. Good transport facilities to the centre if you didn’t fancy the 20/25 minute walk.

Stayed in April 2024

everything was excellent.

All was excellent, perfect location for a birthday weekend. I have stayed before and this is my go to hotel for Florence. just perfect :)

Stayed in April 2024

Nothing ! Only issue was my mistake by not staying longer to enjoy the spa facilities

Beautiful, all of it !!

Stayed in April 2024

Considering the cost of the room and status of the hotel…. No tea/coffee facilities apparently the room was too small ! Complimentary water only provided on arrival, a real issue if the weather is hot. Not as close to city centre as imagined

The staff are very pleasant and helpful. Very clean, great breakfast and the spa is lovely.

Stayed in April 2024