It’s a bit ‘dorm ‘ like for the price

It’s different to anywhere I have stayed before! Great rooftop bar, friendly staff!

Stayed in June 2024

The Social Hub is a nice hotel, good for young travelers. I booked a single room, and it was clean and cozy, though a bit pricey for a single. The staff are very helpful and always smiling. The rooftop has a bar and a pool, but the pool was closed in April. The location is great—just a minute's walk to a beautiful park, and only 10 minutes to the train station and all the attractions in Florence.

Stayed in March 2024

Loud music plays during the weekends which you hear in your room. After a long day of work or leisure, I come to my hotel room to relax and sleep; not listen to a DJ set.

Close to the main train station. Friendly staff

Stayed in May 2024

Far away from center to walk.... kinda like a college dorm. The hotel layout is confusing. Depending on your room location you may have to take multiple elevators or if you want to go to rooftop bar. You will get lost in the hotel layout.

Clean nice hotel.

Stayed in May 2024

Room service to replace missing items was terrible. Requested something at 4pm and again at 8.30am the next day and still not arrived by check out at 11am. Terrible service!

Return trip, as visited this hotel last year and loved it.

Stayed in May 2024

Bed bugs

Convenient & new

Stayed in May 2024

The reception could have been a little more warm along with being casual and nice .

The vibes

Stayed in April 2024

a lot of mosquitoes in the room - easily killed more than 12.

Stayed in May 2024

The air con isn’t really air con, the coolest temperature it reaches is 24 degrees. We visited in May and my husband did struggle to get to sleep due to being too warm. When we opened the window mosquitos came in. Only other complaint is food and drink is expensive at the hotel but that’s expected.

The facilities at this hotel were amazing! Free laundry room and huge communal kitchen. The rooftop bar and pool area is really special. The room was spacious and had everything we needed. I liked the smoothie bar too. Plus there is loads of space to work if you need to! Spent a whole morning working downstairs and it was lovely, spacious and quiet.

Stayed in May 2024

Staff are not super helpful

The location is good. It’s a cute hotel. Nice rooftop. Rooms are pretty small

Stayed in May 2024

Cleaning service came later in a day around 4-5pm, they came when we got home to rest so skipped most days and just got new towels. One day had bad Wi-Fi connection all day.

Great location, nice staff, fun for young people, amazing roof top views, very convenient for a long term stay as well, there are good places to eat nearby and easy to walk to all the sites

Stayed in May 2024

All good

Great

Stayed in May 2024

some of the rooms are very small, with limited space for luggage. be careful to ask for larger rooms when reserving the hotel seems to be very environmentally careful, but offer bottled water coming from spain, which is a bit contradictory the price is not cheap, but the city is in general very expensive compared to italian standards

the front desk staff was excellent (particular thanks to giacomo, professional, corteous and able to solve problems) and the roof top bar staff was very good as well the position is extremely convenient, easily reachable by car, but out of the limited traffic area. every part of the city centre including oltrarno is at walking distance the roof top bar and pool is beautiful with a memorable view the building (an old ralways company local headquarter) has a strong personality

Stayed in May 2024

When checking in, they tried to take a photo of my passport in the middle of the lobby which made me feel uncomfortable as anyone could see my private information and didn’t like that a picture would be stored on the computer. Only the number is needed.

Very modern and clean. We just used as a hotel but liked that it was multi-functional. Had lots of facilities, particularly liked the rooftop bar and pool. Prices for drinks were expensive for what they were but still had a great time. Would stay again.

Stayed in May 2024

not applicable

nice staff and interesting design, great views from the rooftop bar

Stayed in May 2024

One particular member of staff asked me to move my seat while I was enjoying the rooftop to let a bigger crowd sit where I was sitting. It was a fair request and I was due to leave anyways but the way he asked wasn’t very polite, he essentially told me to move rather than requesting, and made me feel even more on my own than I already did feel. I was a solo traveller feeling out of place up there with everyone sitting in crowds and me on my own.

Great hotel. My only regret is not being able to stay a bit longer to experience more of it. The room had everything I needed and the rooftop was gorge. If you are looking for a photo op or 10 defo go

Stayed in May 2024

Location was great, modern and funky

Stayed in May 2024

Not much! It’s a little far from the city center, but I think that’s beneficial. If anything, the hallways are a little dingy with linoleum floors, but the room was solid!

They had a lot of amenities! Lots of activities in the building and a wonderful atmosphere. The room was cozy with a very modern, clean bathroom. It was an overall wonderful experience!

Stayed in May 2024

Nothing at all - everything seemed to be as advertised except the pool was closed.

Came during Easter and the pool was closed due to maintenance. Everything looked clean and nice. Has a "fresh wibe" to it and fits probably better a younger generation than the older (was our teenage daughters first choice). Our room didn't have a "view" but we didn't care, we only used it to sleep in anyway. Breakfast was good as well as the small restaurant inside the building. I liked it very much and would consider staying there again.

Stayed in March 2024

The facility is huge ! They have multiple elevators that can make it a little complicated to reach your room depending on where it is and to go to the rooftop. After a while, you get the hang of it, but it can get complicated at first.

This hotel has a very young vibe to it. Keep this in mind if you are going with parents or babies. The restaurant at the hotel was very convenient for breakfast and dinner. The rooftop bar/ pool is sooo beautiful ! So close to he tram station that takes you to Florence station ! This was super convenient!.

Stayed in April 2024

the access to rooms was a bit odd because you have to take different elevators on different floors and go through few doors and passageways

the staff was very welcoming and were very helpful in all ways the building is designed to cover all types of travel, business, leisure, couples and families.

Stayed in April 2024

It’s just outside the historic town center, expect a 10-15 minute walk

Very pleasant hotel, lots of things to see and do. Fantastic rooftop bar.

Stayed in April 2024

The bed was rock hard. Our experience with the self service laundry was a little disappointing as it was very busy and the reservation system does not flow.

The hotel had lots of facilities and the view from the rooftop is so beautiful. Only a short walk into city centre or train station.

Stayed in April 2024

Rooms are too small . Almost like a dorm room

Facilities like restaurant and cafe.

Stayed in March 2024