Thermenplatz - Piazza delle Terme, 39012 Merano, Italy
#11 of 66 hotels in Merano
Guests' ChoiceBased on 71 hotel reviews
9.1Cleanliness
9.5
Comfort
9.5
Location
9.8
Facilities
9.3
Staff
9.4
Value for money
8.3
Free WiFi
9.5
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Showing 1 – 25
Reviewed: 29 March 2024
Nikolaos
GreeceThe quality was good but still a bit overpriced
Top notch breakfast and spa facilities
Stayed in March 2024
Reviewed: 5 March 2024
Marina
AustriaAlready told reception about it, so it might be fixed, but the hairdryer in our room was only working for max. 10 seconds, then got too hot and turned off. So maybe take your own hair dryer with you just in case🤞🏼
We absolutely loved staying there. The food was 11/10, the spa area was great, but could’ve been a bit more and the location was absolutely dead on in the center. We were mostly in the sky spa enjoying the views🩷
Stayed in March 2024
Reviewed: 16 February 2024
Francesco
ItalyNothing
Staff is great. They are all very poite and kind. Wonderful place with amazing staff.
Stayed in February 2024
Reviewed: 12 October 2023
Ashley
GermanyFor the price, I think the room could have been a bit nicer. It felt very basic and a bit worn. We definitely expected a notch better. Also, the
The location was perfect to explore the city and parking was a great perk. The breakfast was exceptional with a great range of selection in addition to many beverages. The spa facilities and rooftop pool were stunning.
Stayed in October 2023
Reviewed: 2 August 2023
Barry
New ZealandFantastic all round.
Stayed in August 2023
Reviewed: 17 June 2023
Mark
United Kingdomwonderful relaxing hotel with great facilities and staff. Great food and staff could not be more helpful and friendly
Stayed in June 2023
Reviewed: 30 May 2023
Labodina
Netherlandsservice, atmosphere, location
Stayed in May 2023
Reviewed: 25 May 2023
Ximena
Chilewe love this place
Pool and relax room on the roof are the reason we keep coming back to this hotel
Stayed in May 2023
Reviewed: 29 March 2023
Alexander
ItalySome things of the hotel need to be updated. Soft close toilet lids and the style of the rooms. I also saw a few outlet covers that were loose or had fallen off in the hallways.I also think there was a toilet closer to the dining room, so you don't have to walk down 2 sets of stairs during dinner.
We stated here for a second time, and like always, it was great! We enjoyed the big breakfast and 4-5 course dinner. The pools are always nice. The weather wasn't in our favor this visit though, we still were able to swim a few times. The relax room is great, but unfortunately some guests leave towels on the chairs all day and the staff does not remove them. So you might not get a spot. Otherwise, I had another great experience and I will return again in summer.
Stayed in March 2023
Reviewed: 22 March 2023
Jennifer
Australianothing
location and facilities
Stayed in March 2023
Reviewed: 2 March 2023
Tania
SwitzerlandAmazing rooftop SPA area, great catering, very helpful staff. Big thank you to the team of the hotel for our highly enjoyable and relaxing experience.
Stayed in February 2023
Reviewed: 23 February 2023
Andres
SwitzerlandMany guests with long faces no smiles what a shame because staff is friendly and it should be enjoyable. the cover of the wc has no damper and when one closes it, it hits hard.
clean modern looking, all works and made me feel well at ease and special.
Stayed in February 2023
Reviewed: 29 September 2022
Trevor
United Kingdomlocation and facilities all excellent. Hotel Spas very good and Also use of meran therme next door big bonus. Food very good for all meals with great choice of dishes. another bonus was free use of electric bikes with bike lanes all over the city.
Stayed in September 2022
Reviewed: 21 September 2022
Alexander
ItalyI wish the bed would have been softer with pillows, but that is just my preference.
The staff of the hotel always go above and beyond making us feel very welcome. Even offering drinks by the rooftop pool. The room is nice and came with a welcome package. The saunas and pools are heated and very nice. The breakfast and included dinner was very nice with many options.
Stayed in September 2022
Reviewed: 9 September 2022
Horst
Austriapersonell at dinner somewhat stressed out
a class act superb facilities
Stayed in September 2022
Reviewed: 31 August 2022
Valentina
ItalyThe breakfast and spa were great, rooms were clean, the staff was really nice and the location was great
Stayed in August 2022
Reviewed: 6 August 2022
Lila
Switzerlandcleaning lady was nice but didn’t do a great job with our room
the location and the spa, gym
Stayed in August 2022
Reviewed: 25 July 2022
Jack
Czech RepublicHalf board dinner; food was not quite up to the standard of everything else. But still very good.
One of the best spas I've ever been to. Fantastic views, good facilities, not at all busy.
Stayed in July 2022
Reviewed: 25 July 2022
Mehro
QatarHotel restaurant closing hour is too early for holiday makers
The city, ease of access and scenery
Stayed in July 2022
Reviewed: 5 June 2022
Francesco
ItalyAll the hotel staff is great and very kind!
Stayed in June 2022
Reviewed: 15 May 2022
Natavan
AzerbaijanThe breakfast was gorgeous 😍
Stayed in March 2022
Reviewed: 1 May 2022
Eric
United KingdomThe shower in the room was over the bath and was far to close to the wall as well as being over the plug hole. Not very practical.
Spa excellent, breakfast was really good as was all the food. Very clean and well kept hotel.
Stayed in April 2022
Reviewed: 9 April 2022
Victor
IsraelRecommend to publish that the access to the Terme Sauna caries and extra charge.
First time in this hotel, fantastic facilities, big enough so high comfort and privacy feeling. Excellent location, 1 min walk to the city center with plenty of shops, interesting places to visit, eating facilities and very nice spots. Top facilities at the Terme Merano, easy access from the hotel.
Stayed in April 2022
Reviewed: 21 March 2022
Bb
Italythe bedrooms design aren’t the nicest
the hotel spa is amazing
Stayed in March 2022
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