Via Braccianese Claudia 2, 00053 Civitavecchia, Italy
#7 of 14 hotels in Civitavecchia
Guests' ChoiceBased on 212 hotel reviews
7.9Cleanliness
8.1
Comfort
7.9
Location
9.2
Facilities
7.7
Staff
9.3
Value for money
8.3
Free WiFi
8.0
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 4 June 2024
Amanda
United KingdomThe mattresses were hard and uncomfortable and had very little sleep because of this.
Room was clean, quiet and spacious. Extra pillows which l appreciated . Bathroom with shower was basic but clean. Overall staff were friendly and we would book again as very good for location to port for cruise ships.
Stayed in June 2024
Reviewed: 1 June 2024
Gabrielle
United KingdomOutdated
Caring, helpful staff and great location near cruise terminal shuttle bus. Within walking distance to good restaurants
Stayed in May 2024
Reviewed: 26 May 2024
Patel
United StatesDrunk guy was banging our door at 1am
Perfect location and clean
Stayed in May 2024
Reviewed: 23 May 2024
Deborah
United StatesMuch older, the balcony had quite a few cracks in the cement. But it was a beautiful view
Close to the cruise hub. Very convenient.
Stayed in May 2024
Reviewed: 20 May 2024
B
United StatesIt was close to everything
Stayed in April 2024
Reviewed: 9 May 2024
Laurie
CanadaBreakfast was good, coffee excellent
Stayed in April 2024
Reviewed: 6 May 2024
Kim
New ZealandGreat sized room. Good breakfast & coffee included. Staff very friendly & helpful. Close to a supermarket. Pizza restaurant next door is great. Very close to walk to cruise ship shuttle. O
Stayed in May 2024
Reviewed: 5 May 2024
Grace
CanadaBeds were too low and mattress uncomfortable
Breakfast was fine. Cappuccinos were excellent. Location to port excellent
Stayed in May 2024
Reviewed: 4 May 2024
Elaine
United KingdomNothing
Great friendly place ideally situated for the night or two before embarkation of a cruise .
Stayed in April 2024
Reviewed: 25 April 2024
Sheila
United StatesThe most welcoming hotel we've ever been to. Pleasant and accommodating. We arrived at 7:30am after an overnight flight and within 30 minutes they had a room prepared for us. They offered us breakfast while we waited. Wonderful customer service. The location was awesome. Very close to the pier, restaurants and shops. They ordered us a taxi which wasn't easy since there aren't that many in the area and too many ships. They kept close contact with us to let us know when a taxi would arrive. I would highly recommend this hotel. Room was a bit dated and beds were okay, balcony was big however, the room was immaculate. Very fair pricing.
Stayed in March 2024
Reviewed: 17 April 2024
Debra
AustraliaBed was a bit hard.
great size room. Location was close to some interesting sites, cafes transport
Stayed in March 2024
Reviewed: 16 April 2024
Dan
Canadagood choices
Stayed in March 2024
Reviewed: 14 April 2024
Warren
AustraliaThere was a bit of road work on one corner of the round about, so we had to go around 3 sides instead of one to get there safely.
It was cost effective for a one night stay before boarding a cruise ship. Location was very close to a port shuttle pick-up, the staff showed us where the pick-up was. It had a lift. We walked with our luggage from the train, the pavement was mostly suitable for luggage wheels.
Stayed in April 2024
Reviewed: 11 April 2024
Andrew
United KingdomContinental style breakfast with good selection of pastries.
Stayed in April 2024
Reviewed: 20 February 2024
Napsugars
IrelandRoom was a little outdated Bathroom could do with a new layer of paint as the ceiling was falling down above the shower
Location
Stayed in February 2024
Reviewed: 3 December 2023
Jane
United StatesNo safes in rooms.
Very homey feel. Staff and location were great.
Stayed in November 2023
Reviewed: 25 November 2023
Rebecca
United StatesNothing
The staff were very friendly and helpful!
Stayed in October 2023
Reviewed: 24 November 2023
Christina
United StatesBeds can be a little bit better
Great staff with a great location for the cruiser. (just a few steps to catch a shuttle to the cruise port around the corner). Easy walk to many sights seen locations, fresh markets, bars and authentic restaurants. Highly recommend the Pizza next door with pizza made to order right in front of your eyes. Hotel staff provided many unforgettable personal touches, Joseph(Josepe), Michele (Michael), the lady makes cafe latte just to name a few. We would definitely stay with them, if we are back to Civitavecchia again in the future.
Stayed in November 2023
Reviewed: 19 November 2023
Mary
CanadaPerfect location
Stayed in November 2023
Reviewed: 17 November 2023
Cathryn
AustraliaVery small shower - glad we're not big people! Our friends' room was nearly twice the same as ours for the same price, and included a sitting area with table and chairs. Breakfast on our first day was hit and miss - eg only one yoghurt left and people were still arriving.
Location was great. We easily walked into the city and back. Transport buses to the port were only a few metres away. Staff very friendly and there was good communication re transport etc. They booked our transport from Rome airport to the hotel. Good restaurants in the area. Breakfast on our second day was great :)
Stayed in September 2023
Reviewed: 13 November 2023
Eddie
United KingdomBed was uncomfortable
Location
Stayed in November 2023
Reviewed: 11 November 2023
Teresa
United StatesLighting very poor in bathroom And bedroom could hardly see ones self in the mirror Bed not comfortable !
Location to shuttle for cruise ship was very good
Stayed in October 2023
Reviewed: 15 October 2023
Joyce
United StatesToo crowded and noisy Sunday morning. Food ran out. Bed too low to floor. Hard to get up.
Staff and location great.
Stayed in October 2023
Reviewed: 14 October 2023
Michael
CanadaStaff, location and value for price.
Very attentive and welcoming staff. Was very glad to have us stay. Very helpful.
Stayed in October 2023
Athens, Greece
Napier, New Zealand
Dublin, Ireland
Fourka, Greece
Orange, Australia
Bendigo, Australia
Bangkok, Thailand
Świnoujście, Poland
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content