If I had to pick something, I think having instant coffee didn't match the quality of everything else, and they could have had nespresso or another capsule coffee.

Room was fantastic, I was kindly upgraded, the staff at the front desk were incredibly helpful and genuinely cared about ensuring that I had a great stay. The porter quickly came to assist with my bags. The room was fantastic, high studded rooms and felt luxurious. Breakfast was good too.

Stayed in May 2024

Nothing. Everything was wonderful.

Exceptionally helpful staff. Room was spacious and comfortable. Breakfast was first class with a wonderful variety of options and served in a beautiful dining room. Location opposite train station.

Stayed in April 2024

Everything is perfect, a 4 star hotel with 5 star experiences.

Stayed in May 2024

Everything was top notch ! It started with a very friendly and professional staff at the check in and check out. The breakfast has optimum choices from vegan brioche, lactose free yogurt and many more hot options. The room was very spacious, very clean and in a quiet area of the hotel. A truly exceptional experience. If I visit Torino again, this will be the place to go!

Stayed in May 2024

Nothing

Didn’t make the breakfast but great coffee

Stayed in April 2024

We had a very nice welcome from the staff after driving for a long period. We booked the property valet service, very convenient, a bit expensive though. The room was just fantastic, great size, simple but elegant decoration. The bathroom was just a dream, separated shower and tub, filled with great toiletries, robes and sandals. Free mini Servi bar with basic stuff. We also tried the spa and had a great experience.

Stayed in May 2024

a pity the rooftop was not opened yet - beautiful view

level of comfort of the room, seems like brand new renovation space, great staff

Stayed in April 2024

No negatives

Everything was superb!! An extremely well run hotel. The rooms are spacious and impeccably clean. The common areas are inviting and stylish. The staff are helpful and friendly. The breakfast was scrumptious and varied. Overall, one of the best hotels we've stayed in.

Stayed in May 2024

Friendly and helpful staff, excellent breakfast, nice bar, clean modern room

Stayed in April 2024

Surprised and disappointed that there was no birthday message or other gesture for my partner’s birthday….

We stayed for five nights to celebrate my partner’s birthday. Gorgeous room with balcony and view of the Alps (backside of the building, not overlooking the train station). The staff was super friendly, helped with all our questions, and made very useful suggestions on restaurants and visiting sites, even before our arrival. The breakfast was delicious(plenty of choices for all tastes) in a fabulous dining room (loved the design). We used the spa facilities once, which were small, but clean, and relaxing after a day’s walking in the city.

Stayed in April 2024

A/C dpes nto work but not speciifc to the hotel per se. It's an isuse in Italy, as a whole

Clean, spacious rooms. Helpful staff, good central location

Stayed in April 2024

Not enough vegetarian options in the menu

Interior nice, very friendly staff

Stayed in April 2024

Location, service, super friendly staff. 100/10

Stayed in April 2024

Everything was excellent.

The location adjacent to the beautiful train station was perfect. The hotel has a lovely lobby and bar to meet people. The room was very quiet and large. The terrace on the top was a fabulous view of the Alps and city. The staff were so polite and helpful. The price was very reasonable, unlike the expensive Rome hotels. The breakfast buffet was outstanding with fresh fruit to hot food.

Stayed in April 2024

The location was central and quiet. The breakfast was plentiful but you may consider adding processo as Sitea. My room was great and l wish l had more time with you. The staff are exceptional and a particular thanks Tiziona, Claudio, Luca, Simon, and Giada and Simone and some names l cannot remember. Please pass my huge thanks to the wonderful staff. WiFi was acceptable too. The cleaning was of a good standard.

Stayed in April 2024

The roof top terrace bar was not open :(

Everything was to our liking. This hotel is one of a kind. Keep up the excellent standard!

Stayed in April 2024

Not applicable at all. Just nice!

Just Perfect, in every sense! Hotel is in the heart of Torino, very neat and fancy, with all the rooms, facilities, places inside it, just perfectly conserved. Staff is out of question one of the most competent and polite i have ever seen.

Stayed in April 2024

English breakfast options were limited. No milk in the rooms - supplied when I asked for it. Could have done with a better selection of English language TV programmes.

Beautifully decorated and very clean rooms. The bathroom, in particular, was stunning Attentive and polite staff Very comfortable bar area.

Stayed in March 2024

All good

Staff were exceptional 👌 nothing was too much trouble

Stayed in March 2024

The breakfast was amazing. But there is NO NATURAL LIGHT in that large room, so it’s abit dark and not airey like the rest of the building. The upstairs rooftop bar is closed all year other than summer months of June to July/August. This is a huge shame - should have it open on warm days when sun is out.

Hotel was very nice. Very clean, and had an air of elegance.

Stayed in March 2024

place breasfast service

good breakfast and service Employee good and freinly

Stayed in March 2024

Central location in the heart of Turin. Excellent staff, modern and chic decor, fabulous buffet breakfast, would definitely return

Stayed in March 2024

Perfect location, excellent breakfast

Stayed in March 2024

N/A

Exceptional hotel with very friendly staff right across from Porta Nuova train station.

Stayed in February 2024