The room was a bit small but had everything we needed. There was construction going on outside so we were woken up early by the sounds but that’s not the fault of the hotel, it’s just a very busy area. We asked for a late checkout (1 extra hour) and were snappily told OK but no longer than one hour. It was nice that they let us but we had arrived so late the night prior that we hardly spent any time in the hotel. It would have been nice to have a bit more flexibility and understanding considering room was not cheap and has little to no amenities. It ended up being $390 with a $10 tourist tax with no restaurant or gym and just one free bottle of water to be split between two people.

We were greeted at the door with Prosecco by a very kind employee. He heard we were from New York and gushed about how much he loves Sopranos and how visiting New York is a dream. He was so sweet, we loved him! He helped snag us a reservation at his favorite restaurant and guide us where to shop. The location couldn’t be better, just a 3 minute walk to the Duomo and luxury shops.

Stayed in June 2023

In our first night, there was a major leak from the ceiling that flooded our bathroom. This appeared to be an old leak as the ceiling was stained already.

Nice location by the duomo

Stayed in May 2023

location and friendly staff.

location is perfect

Stayed in June 2023

Nothing to dislike.

Very clean, bed is comfortable, great shower. Receptionist are friendly and very helpful. This hotel is accessible to train, attractions, taxis, and easy to navigate. Lots of restaurants, stores, bakeries near the hotel.

Stayed in May 2023

i liked room service, and room interior , it was classy and the location was perfect for tourists.

location room was excellent , unfortunately i have not tried breakfast

Stayed in May 2023

highly priced

location

Stayed in May 2023

Elevator was under construction but the room was on the 2nd floor, so not too bad to walk up and staffs were helpful

Very good location Staffs are very helpful Room is great and clean

Stayed in May 2023

near the Duomo staff are friendly

Stayed in May 2023

location, free drinks and snacks freindly staff great big rooms

Stayed in May 2023

perfect location big comfortable room lovely and helpful staff

Stayed in May 2023

fantastic location! We were able to walk to most of our destinations. exceptional staff! Would recommend!

Stayed in May 2023

The mattress is quite firm but ok. The main thing is the carpeting. It has to go! The hallway in particular is terrible and thus gives the impression of a dirty hotel though the room was clean. A new coat of paint couldn’t hurt either. There is no food available on site but there are plenty of options just steps away.

The location is fantastic, literally kitty corner from Duomo Piazza yet very quiet. Smallest lobby I’ve ever seen but who cares. I don’t spend much time in the lobby. upon our return one evening, the concierge made us a nightcap from a well stocked bar at no charge which was a nice touch. The elevator wasn’t working upon our arrival so they changed our room to the 2nd floor and comped us anything in the minibar in our room that we wanted. It did get fixed that day. Bathroom is spacious, towels are great. It took a while to get hot water but after we called it to their attention there was no problem the next day. The staff is exceptional!! They are very helpful and speak very good English.

Stayed in May 2023

That I couldn't stay long as the rooms were fully booked

Everything, from the staff to the cleanliness to the location, everything was exceptional They're always my top choice in Milano, and I would love to thank them for the upgrade on my last stay, much appreciated

Stayed in May 2023

small lobby

location and staff

Stayed in May 2023

They do not have a kitchen/restaurant but with it's great location there are many nearby options to satisfy anyone. None of the places we stayed at in Italy had wash cloths.

First off, the staff were extremely friendly and helpful, especially Carlo. He went over and above to make sure we were comfortable and had a pleasant stay. The location was fantastic, just a block from the duomo and walking distance to everything we wanted to see and do. The room was fantastic, roomy and well appointed.

Stayed in May 2023

The lift wasn’t working was being repaired

Amazing room

Stayed in May 2023

inoperative elevator

location and staff

Stayed in May 2023

lift out of order

location, room size, shower

Stayed in May 2023

The elevator was broken and the room was on the third floor.

Great location!!! Just around the corner of the Duomo Di Milano. The room is very clean. And it’s quite! I read some reviews about the street noise before booking and was a little worried about it. Staff is very friendly!!!

Stayed in May 2023

No hotel bar or restaurant.

Small hotel with Good size room, small balcony good for opening French doors, all well maintained. Staff excellent, kind, very helpful and responsive. Welcome drinks and hospitality from the lobby mini bar (complimentary) was a ver pleasant and a nice surprise. Excellent recommendations for breakfast and meals out. Try Princi cafe nearby. Great for a continental breakfast all baked on the premises.

Stayed in April 2023

Lighting in the bathroom

The location is perfect!

Stayed in April 2023

Slow WiFi :-(

The best location in the centre of MIlan. You can not have a better location :-) The Duomo is 50 meters from the accomodation. The rooms are spatios and clean. There is no breakfest served in the hotel, but I strongly recommend to visit the Princi just around the corner in the via Speronari. Amazing cofee, pastry, pizza, bread foccacia !

Stayed in March 2023

Nothing actually

Customer service is 5 star.

Stayed in April 2023

No room service, breakfast or dining in the hotel

Amazing location excellent staff

Stayed in March 2023

no AC when the room is too hot for us since they say it was still winter season

everything! staff was really nice 😊

Stayed in March 2023