Strada Jumela 35, 38036 Pozza di Fassa, Italy
#11 of 102 hotels in Pozza di Fassa
Guests' ChoiceBased on 299 hotel reviews
9.1Cleanliness
9.5
Comfort
9.5
Location
9.3
Facilities
9.2
Staff
9.5
Value for money
8.7
Free WiFi
8.5
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 29 May 2024
Akiva
IsraelThe Dinner menu could have more variety for vegetarians. It got a little boring after a couple of days, given we stayed for six nights.
We stayed with a six month old baby so we approached how clean the place was. The location & view is perfect.
Stayed in May 2024
Reviewed: 22 May 2024
Harpreet
United Kingdom- Great for a group - nice places to relax and sit together - great facilities - hot tub and sauna - great staff - great breakfast
Stayed in May 2024
Reviewed: 21 May 2024
Adolf
South AfricaLimited access to wellness area
The rooms, breakfast and location was stunning! Great value for money!
Stayed in April 2024
Reviewed: 19 May 2024
Andreea
NetherlandsSuper nice and comfortable stay. Stuff is also very nice and ready to help with everything. Good restaurant also.
Stayed in May 2024
Reviewed: 15 May 2024
Tarek
IsraelClean,comfortable rooms. Staff were delightful and very helpful
Stayed in May 2024
Reviewed: 12 May 2024
Antonio
Costa RicaWe had brilliant service from the hotel receptionists since we checked in all the way until we checked out. We had an issue with our rented car because we lost the key and they helped us a lot by talking in Italian to the rental car agency and explaining all the situation. They even got us desert as a courtesy in our dinner because of our bad moment.
Stayed in May 2024
Reviewed: 10 May 2024
Soo
Netherlandsa bit of noise from the hallway and neighboring rooms
clean, good value, great breakfast
Stayed in May 2024
Reviewed: 7 May 2024
Deborah
CanadaThere was no milk in the room for coffee and there was only 2 small coffee packets so we had to get more from the front desk. The outdoor table on the deck is way too big for the size of the deck. There should also be ironing board and an iron in the room.
We loved the view from our room. The food was very nice. In the surface was very good
Stayed in May 2024
Reviewed: 30 April 2024
Marci
United StatesThe check-in process was a bit disjointed as the elevator was out of service and the staff was reluctant to help with luggage.
The hotel is modern, well furnished and in a great location next to the bike/hike path and central for exploring the valley. The outdoor patio is perfect for aperitif’s! The room had a small balcony across from a lovely little church and all the amenities. The food was excellent in the dining room however the lighting was a bit harsh for dinner dining.
Stayed in April 2024
Reviewed: 29 April 2024
Narumon
ThailandBathroom no lock
Surrounding nice view Friendly staff new and clean facility .Tidy the room everyday. Nice Breakfast enjoy all every moment there.
Stayed in April 2024
Reviewed: 18 April 2024
Kimberly
United KingdomThe bed and pillows were super hard and the room was way too warm.
Super helpful! Location was Amazing
Stayed in April 2024
Reviewed: 12 April 2024
Sharon
IsraelHaving to leave :)
Amazing hotel in a perfect location for discovering the area - spotless clean, comfortable bed, excellent amenities, delicious breakfast (cold press juicer is a huge bonus), sauna, outdoor jacuzzi and pool with view to the mountains and free parking. Above all stand the staff, especially Giulia who is so kind and helpful. Highly recommend.
Stayed in April 2024
Reviewed: 7 April 2024
Zanna
EstoniaNothing
All was just perfect
Stayed in April 2024
Reviewed: 2 April 2024
Catalin
RomaniaNone
The breakfast and dinner was excelent! Thanks and We will be back soon!
Stayed in March 2024
Reviewed: 22 March 2024
Anca
RomaniaBreakfast could be better. There are not too many choices, unless you eat sweet stuff. The staff from the kitchen should prepare faster the food that was eated. We have waited 40 min for the bacon.
The hotel is very nice, clean and it has a beautifull view. The rooms are cozy, comfotable beds, good linen. All the staff is friendly and welcoming. We had a great stay there, as usual.
Stayed in March 2024
Reviewed: 20 March 2024
Maksimilijan
CroatiaSvidjelo nam.se sve. Sigurno se vraćamo ponovo! We like everything, we will come again.
Stayed in March 2024
Reviewed: 3 March 2024
Damjana
SloveniaBreakfast should be at 7am and people who go to sauna shouldn't be in bathing suits. Maybe it will be good to have loyality programe.
Very clean, nice staff, good breakfast, wellnes
Stayed in February 2024
Reviewed: 27 February 2024
Franc
Slovenialocation of the hotel is close to the city center, peaceful...breakfast perfect...personnel very kind...
Stayed in January 2024
Reviewed: 26 February 2024
Michael
United KingdomSki lockers unavailable on arrival. Official skibus service to Campitello and Canazei is less frequent than we expected.
Very comfortable rooms, lounges and bar. Breakfast excellent. Staff very accommodating. Useful hotel minibus to and from Pozza.
Stayed in February 2024
Reviewed: 20 February 2024
Marcos
BrazilThe beds could be a little bit more comfortable, but maybe it is just my preference I like them a little bit softer.
The breakfast is simply perfect for a long day at the slopes, a lot of good options and plenty of fruits. The x-garden with the finnish sauna and the mountain views were the cherry on top, not to mention the Jacuzzi. A special greeting to Eliza who was very kind to us and promptly answered all our questions.
Stayed in February 2024
Reviewed: 8 February 2024
Ondrejf
Czech RepublicThe dinner was good but *very* slow. It always took two hours to get the meals served. Long waits up to one hour in between the courses. Regardless of if you got the fixed menu or a la carte. Also the dinner only starts 19:30, so you will end up eating 21:30 which is maybe not late by italian standards, but for us this is the time to go to bed.. It's not very easy to get to the sauna as it only can seat 6 people per hour. You need to reserve in advance and you won't get the time you'd want.
Breakfast was excellent, including freshly squeezed fruits or vegetables, fresh pastry etc. Perhaps only a few more items to put on bread (like there were no vegetables) would be even better. Staff was very friendly and helpful. Outside sauna with outside hole in ice was great.
Stayed in February 2024
Reviewed: 26 January 2024
Marusa
SloveniaWe loved the jackuzzi and spa, location - close to the ski slopes. The staff is really friendly. I would recommend it to anyone who would like to enjoy this part of Dolomites. Great for cross country skiing too.
Stayed in January 2024
Reviewed: 17 January 2024
Katrina
United StatesLoved it all
Beautiful location, friendly staff, modern. We loved the hot tub outside with snow all around. Very convenient to town and restaurants. The staff was incredibly kind and accommodating when we had a family emergency. Thank you!!!
Stayed in January 2024
Reviewed: 12 January 2024
Stephanie
AustraliaIt would have been great if the hotel ran the shuttle throughout the day and in the evenings too but it was actually nice to walk out in the evenings in the snow and they were so flexible and sometimes would pick us up or take us into town outside of their normal hours.
The hotel was perfect. A little out of town but that meant it was more peaceful and they provided a shuttle to take you too and from the ski lift. Breakfast was great - we didn’t really love the dinner but there were plenty of options for restaurants nearby. The hot tub, sauna and ice pool were fantastic after a long day skiing. The Pizzeria Salin nearby is fantastic.
Stayed in January 2024
Heilig Landstichting, Netherlands
Angers, France
Quito, Ecuador
Negotin, Serbia
Berlin, Germany
Poděbrady, Czech Republic
Tábua, Portugal
Dolgellau, UK
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content