Lungarno C. Colombo, 5, Lungarno del Tempio, 50136 Florence, Italy
#55 of 380 hotels in Florence
Guests' ChoiceBased on 550 hotel reviews
9.0Cleanliness
9.4
Comfort
9.5
Location
8.4
Facilities
9.2
Staff
9.5
Value for money
8.5
Free WiFi
9.3
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End of dialog contentReviewed: 29 May 2024
Wilhelmina
CanadaNothing
Stunning location and rooms
Stayed in May 2024
Reviewed: 28 May 2024
Rochenda
United KingdomNothing
Everything it was a home away from home
Stayed in May 2024
Reviewed: 28 May 2024
Rebecca
United KingdomStruggling to find any faults
Location on the river, feel, beautiful room, comfortable bed and great breakfast
Stayed in May 2024
Reviewed: 24 May 2024
Martin
United KingdomHot tub in room worming.
The location and the helpfulness of the staff. Exactly what I wanted for my wife's birthday.
Stayed in May 2024
Reviewed: 14 May 2024
Iuliia
FrancePersonal welcome us very friendly. Hotel provide us velo and it was amazing to visit Florence . They also prepared little surprise to celebrate our occasion and small travel kit for the road after . Thank you!
Stayed in May 2024
Reviewed: 13 May 2024
Oliver
NetherlandsBike rental was a disaster for a 5* hotel. Old and badly maintained bikes. No way to have certainty that you can keep the bike for a day. Only 6 functional adult bikes available, first come first serve...... I know they could do much better on the bike front and I encourage them to beef up their bike rental experience! Our bikes were given to someone else when we came to the hotel for a 30min break before going to the restaurant for dinner. They called us about the bike and told us it was OK to keep the bike for the day - but then they gave the bike to someone else and my wife had to cycle on a children's bike to our restaurant. No apologies from the lady who gave them away, but trying to blame us.....very weird and also quite upsetting behavior that ruined our last night at the hotel
Great breakfast and very friendly breakfast staff View on the river Renting a bike (but: see below!)
Stayed in May 2024
Reviewed: 1 May 2024
Wilhelmina
CanadaNothing
Amazing stunning haven to stay. Everything was more than expectes and it is a life saver being out of the crazy busy area
Stayed in April 2024
Reviewed: 30 April 2024
Abdullah
Saudi ArabiaAmazing
Stayed in April 2024
Reviewed: 28 April 2024
Mike
United KingdomSpa is excellent but gym is very small (running machine, some weights and a stepper)
Quiet location, very good restaurant and concierge. Rooms comfortable .
Stayed in April 2024
Reviewed: 23 April 2024
Claire
United KingdomRestaurant was nice food was good but personally didn’t blow us away. But staff servicing were amazing just my preference
Location was good to just outside centre of Florence. They offered uses of bikes for free and went above and beyond to make our stay comfortable
Stayed in April 2024
Reviewed: 23 April 2024
Victoria
CanadaSlightly outside of city centre which allowed us to get a great walk in each day.
Beautiful view from the room. Very comfortable room with a lot of space. Coffee in the room was excellent.
Stayed in April 2024
Reviewed: 21 April 2024
Kirten
NetherlandsNothing it was a great visit
Great room Great staff very helpful and friendly Good restaurant and breakfast Shuttle to the center 4 times a day
Stayed in April 2024
Reviewed: 19 April 2024
Lori
United StatesBed could be more comfortable.
Location, river view but a little a way and very accommodating.
Stayed in April 2024
Reviewed: 19 April 2024
Noorhan
United Arab EmiratesOne of the reasons we booked the hotel is to use the pool during the Florence heat but it was under renovation till May, I suggest if that is your choosing this property and pool is important for you to call and check in advance.
I love that the property was right on the Arno river, loved the simple clean breakfast. They also provided a shuttle to the city for specific times but honestly we didn’t mind the 30min walk along the river back to the hotel.
Stayed in April 2024
Reviewed: 18 April 2024
Lisa
South AfricaLocation and breakfast options restuatant staff very attentive. A 10 service Spa facilities indoor pool perfect.
Stayed in April 2024
Reviewed: 16 April 2024
Emily
United KingdomAlthough the room was stunning, the light in the jacuzzi bath didn’t work. Someone said they would get maintenance to fix it but this didn’t happen, and the bath leaked quite badly when we had the shower on so our showers had to be very quick. The rooms were not very sound proof, although this did not bother us at all and guess this is because of the age of the building.
We had the most incredible stay with you. The room was stunning and spacious. The hotel staff were incredibly helpful and friendly and loved the Whatsapp service they offer. They kindly arranged Prosecco and strawberries to celebrate a big birthday which went down a little too well! Would 100% stay again and recommend. The walk into the city was quite long but the option to have transport was incredible! Thank you to everyone for an incredible and memorable stay. We have fallen in love with your city.
Stayed in April 2024
Reviewed: 13 April 2024
Erin
United StatesI should have asked for a few more pillows that were firm. But that's not the hotel's fault!
The front desk staff (Alessandro) were all truly exceptional! The property was clean, we had a surprise upgrade to a wonderful room, and the food served for breakfast in the morning was incredible!!
Stayed in April 2024
Reviewed: 12 April 2024
Misty
United StatesI loved the balcony view of the river. The staff was accommodating and very friendly.
Stayed in April 2024
Reviewed: 7 April 2024
Amanda
United KingdomAs above
All of it except the size of one of the rooms
Stayed in April 2024
Reviewed: 19 March 2024
Fallatah
Saudi ArabiaThe location not in the center , you have to to take taxi or waiting for the shuttle times , rather than that it was excellent and exceptional.
It was great experience, everything about the facility was excellent except the location not in the center , but there is shuttle at specific times to go/comeback
Stayed in February 2024
Reviewed: 15 March 2024
Robert
United KingdomNothing
Classic and beautiful
Stayed in March 2024
Reviewed: 14 March 2024
Cyril
FranceEverything ! The staff were friendly and helpful. Room was gorgeous and so clean. The spa with saunas and indoor pool was perfect to relax after long visit day in Firenze. Special mention to the delicious buffet breakfast. The location is great, near the river and bit away from tourist areas, more relaxing. Their free shuttle is convenient to go and back from city center. Probably one of my best stay so far. It greatly enhanced the experience in Firenze
Stayed in March 2024
Reviewed: 26 February 2024
Elisabetta
ItalyLocation interior decorations
Stayed in February 2024
Reviewed: 26 February 2024
Mohammad
KuwaitThere isn’t free car parking
Every thing
Stayed in February 2024
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