Via Rimembranze 36, 25015 Desenzano del Garda, Italy
#1 of 41 hotels in Desenzano del Garda
Guests' ChoiceBased on 27 hotel reviews
9.6Cleanliness
10.0
Comfort
9.8
Location
9.1
Facilities
9.8
Staff
9.8
Value for money
9.2
Free WiFi
7.5
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Showing 1 – 25
Reviewed: 27 September 2023
Piotr
PolandNice service, clean, good, quiet location, swimming pool. Very good breakfasts. Coffee, water, fruit and cake available all day long
Stayed in September 2023
Reviewed: 27 August 2023
Simon
BelgiumNo negatives
Clean, comfortable, high quality, excellent customer service, hostess was amazing
Stayed in August 2023
Reviewed: 2 August 2023
Andrew
United KingdomSpotlessly clean, wonderful pool area. Most of time had pool to ourselves. Great location just 10.minutes walk from lake. Spacious rooms good breakfast. Desezano has great rail links (Milan, Veron, Venice)
Stayed in August 2023
Reviewed: 29 July 2023
Alexander
United KingdomAttentive host, lovely swimming pool, modern rooms and comfortable beds. Can’t fault anything at all. Five stars
Stayed in July 2023
Reviewed: 27 July 2023
Susan
New ZealandVery clever check-in and passcode to get into the car park , building, and room. The lady in charge was very polite and welcoming .
Stayed in July 2023
Reviewed: 9 July 2023
Kristi
New ZealandIt was a beautiful building and landscape. The people were great too. Thank you
Stayed in July 2023
Reviewed: 21 June 2023
Tracy
AustraliaEverything, We was made very welcome by Valentino and her staff, we had fresh scrambled eggs made for us every morning, pool area & rooms are spacious and we used the washing machine in basement it’s located in a quiet residential area has free parking too it’s about 15min safe walk to the centre of town to all the restaurants & bars we loved it
Stayed in June 2023
Reviewed: 23 April 2023
John
United KingdomEveryone was exceptionally friendly and helpful. The local bars and restaurants were very good.
Stayed in April 2023
Reviewed: 18 August 2022
Aleksandrs
Latvianothing
Nice location, close to the centre, parking place, good breakfast, perfect WIFI. Absolutely friendly stuff, thanks to Valentina for helping with everything. Love this place, highly recommended.
Stayed in August 2022
Reviewed: 13 August 2022
Carla
United KingdomAbsolutely nothing.
Comfortable, modern and extremely clean with great breakfast. Lovely pool and jacuzzi. Very friendly staff who speak great English. Less than a 10 min walk from the lake and a 20 min walk from the station. We only stayed for 1 night but would have liked to have stayed a lot longer.
Stayed in August 2022
Reviewed: 8 August 2022
Derek
United Kingdomnothing
the whole building, grounds, pool, facilities were amazing. breakfast and staff all great.
Stayed in August 2022
Reviewed: 7 August 2022
Eran
Israelthe staff was amazing, very helpful and friendly, breakfast was great
Stayed in August 2022
Reviewed: 7 April 2022
Cindy
GermanyI had to briefly work during my stay but for some reasons the WiFi wouldn't connect to my laptop. The pop-up login page would just continuously loading. I think having the option to have a LAN cable would be great.
I share the sentiment of another reviewer: it's a luxury hotel with the privacy of an apartment. We were coming with a toddler and everything was set up nicely. Breakfast is in-room and has endless options. Bed is super comfortable and the bathroom is very convenient. Remote check-in also worked flawlessly and in the common area you can also grab a cup of coffee or fill up your drink (carbonated/still). All in all, we were very satisfied with our stay and will definitely return whenever we are in Desenzano.
Stayed in April 2022
Reviewed: 6 August 2023
Natalie
United KingdomOur main issue was the air conditioning facilities. We had our room set at 18c however we could barely feel the unit working. Our thermostat in the bathroom noted it was 25c which was really too uncomfortable to sleep in. We reported this to the host who immediately looked into the matter, however the result was disappointing. She said that with heat outside at over 30c there is not much more she could do and that we really need to think about the planet and global warming. In addition to the level of temperature discomfort in the room, we were also notified that the host had a programme established for the room where she can see the following: Exactly which windows are open on which side of the room The temperature of the room If lights are on or off if people were in the room or not We found this a little intrusive. At one point we stepped out onto our balcony, and 5 minutes later we had a knock on our door from the host notifying us that we had a window open and that the air conditioning would stop in our room if it was left open. We had literally popped out onto the balcony for less than 5 minutes, and then returned to the room and closed the door. We didnt need to be told within 10 minutes that we had done so. (Image attached of the programme the host can see in relation to the room). At night we popped out for dip in the pool but left the lights on in our room. We could see our room from the pool and were looking up at the room when we saw the lights turn off by themselves. We felt it was all just too "big brother-ly" for us and this coupled with the really uncomfortable room temperatures resulted in us requesting that we cancel our booking early, pay for one night and then leave the following morning. The host was, to her credit, very amenable to this and helped us cancel with booking.com quickly. We wont be staying again, but we do appreciate that the property and services are lovely - it just isnt for us.
The property was brand new and the bedroom and table was an excellent size. The pool was beautiful and there was also a hot tub to enjoy. The best thing about our stay was the breakfast - a selection of handmade pastries, along with the usual continental favourites - all were absolutely delicious. We also really enjoyed the coffee, which was complimentary during the entire stay.
Stayed in July 2023
Reviewed: 4 October 2021
Anonymous
IsraelWe liked everything
First and foremost, the place is beautifully designed and very clean. Moreover, the staff is welcoming and wholesome, best service weve ever got. The breakfast is delicious and healthy and the rooms are magnificant. The place is very comfortable. About 10 - 15 mins from whatever you may want.
Stayed in October 2021
Reviewed: 4 February 2024
Natalie
SwitzerlandThere are no comments available for this review
Stayed in February 2024
Reviewed: 30 October 2023
Paolo
ItalyThere are no comments available for this review
Stayed in October 2023
Reviewed: 15 September 2023
Sarah
United KingdomThere are no comments available for this review
Stayed in August 2023
Reviewed: 31 July 2023
Fabrizio
SwitzerlandThere are no comments available for this review
Stayed in July 2023
Reviewed: 20 March 2023
Ligia
FranceThere are no comments available for this review
Stayed in March 2023
Reviewed: 26 July 2022
Salem
Saudi ArabiaThere are no comments available for this review
Stayed in July 2022
Reviewed: 25 July 2022
Charlotte
NetherlandsThere are no comments available for this review
Stayed in July 2022
Reviewed: 14 April 2022
Neugebauer
GermanyThere are no comments available for this review
Stayed in April 2022
Reviewed: 25 October 2021
Ulrika
LatviaThere are no comments available for this review
Stayed in October 2021
Showing 1 – 25
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