Piazza OMS 1, 24127 Bergamo, Italy
#27 of 27 hotels in Bergamo
Guests' ChoiceBased on 30 hotel reviews
4.8Cleanliness
6.7
Comfort
5.5
Location
5.8
Facilities
5.2
Staff
6.3
Value for money
6.1
Free WiFi
2.5
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog content
Showing 1 – 25
Reviewed: 31 October 2023
Heba
GermanyThe light didn't work in the room nor did the touch screen inside. It was hard to find the exact location. It wasn't comfortable at all
Bathrooms were nearby
Stayed in October 2023
Reviewed: 19 July 2022
Ester
GermanyThe screen inside was broken and I could not switch off the lights.
The air conditioning worked and the open and close system of the capsule with the security code.
Stayed in July 2022
Reviewed: 26 May 2022
Danielle
United KingdomNo information was available on how to connect to wifi. The screen to control rooms utilities was broken and the light didn't turn off.
Stayed in April 2022
Reviewed: 6 April 2022
Vicdeer
Czech RepublicCould not handle the room temperature, no pillow or blanket
Fair price
Stayed in April 2022
Reviewed: 11 January 2022
Tomasz
PolandThere was no pillow inside, was so hot and you cant change temperature
Location
Stayed in January 2022
Reviewed: 17 November 2021
Valerijs
NorwayChech in is only after 8pm... The place is actually hospital. No shower.
You get a "safe space" only for your self. Huge supermarket near by. Calm place. First I thought the place is horrbile, but its actually a little funny, and have this hospital vibe.
Stayed in November 2021
Reviewed: 4 February 2024
Marin
BulgariaThey cancelled my booking when I was already there.
Stayed in January 2024
Reviewed: 19 November 2023
Dmitry
Czech RepublicIt was very exciting
Stayed in November 2023
Reviewed: 11 November 2022
Steviestigtraveller
United KingdomCouldn't turn off the interior light, had this problem when I stayed here in April and the touch screen still hasn't been fixed
Very cheap for a few hours sleep
Stayed in September 2022
Reviewed: 24 July 2022
Andreas
BulgariaThe light didn't turn of during the night. The tablet wich controls the lights was broken.
Stayed in July 2022
Reviewed: 15 July 2022
Ahmed
ItalyNoise Heat Bad bed, damaged and the leather is smiling and very very hot Also the screen got stuck always
Stayed in July 2022
Reviewed: 7 July 2022
Christopher
United Kingdomthe touch screen that was supposed to give you tv/information and used to control the light in the pod did not work at all so was forced to spend the whole night with the (bright) light on! The email confirmation said that the pod was number 0. There were two pods, numbered 1 and 2. Luckily I tried pod 1 and the code to open it worked
Stayed in July 2022
Reviewed: 6 June 2022
Agris
LatviaHorrible. I can't get access to my room in second day. I called all the helplines - I didn't get help either. I spent the night on the street. The hotel didn't even apologize to me and didn't contact me. The money was not returned
nothing
Stayed in May 2022
Reviewed: 29 May 2022
Julian
SwitzerlandNo proper pillow, no blanket, no bed but rather a camp bed, shared bathroom turned out to be one of the toilets of the hospital, touchscreen inside was not working, so no way to switch off the lights (had to call the operator which switched it off remotely), leaving and reentering the cabin cumbersome (I needed my ID again; luckily I took my wallet along to the toilet).
Stayed in April 2022
Reviewed: 6 March 2022
Lior
Italynoise
comfort
Stayed in March 2022
Reviewed: 28 December 2021
Mufraji
Jordanlocation is wired there is no one to talk to
it’s cheap
Stayed in December 2021
Reviewed: 2 December 2021
Zara
Denmarkdid not get what I paid for.no internet connection
i did not get what I paid for.No internet connection and the inside room fan not working
Stayed in November 2021
Reviewed: 12 June 2021
Éder
BrazilVentilation did not work properly. Could not sleep because it was too hot inside.
Practicity, price
Stayed in June 2021
Reviewed: 11 June 2021
Dino
United KingdomThere were not indications for the toilets The absence of room temperature control Absence of any sort of pillow Wifi didnt work
The place was very close to a train station The costs was very reasonable
Stayed in June 2021
Reviewed: 24 February 2023
Marta
PolandThere are no comments available for this review
Stayed in February 2023
Reviewed: 29 March 2022
Sarah
United StatesThere are no comments available for this review
Stayed in February 2022
Reviewed: 27 May 2021
Majid
United StatesThere are no comments available for this review
Stayed in May 2021
Reviewed: 26 September 2023
Julia
BulgariaThere are no comments available for this review
Stayed in September 2023
Reviewed: 2 September 2023
Gergana
BulgariaThere are no comments available for this review
Stayed in September 2023
Showing 1 – 25
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content