Could have been a little more generous with the hand soap. But every time I left a note for our room organizer, she delivered it.

Best omelets we have ever eaten. Loved Paul the piano man.

Stayed in April 2024

The lunch menu selections were very limited.

Loved the location and the buffet style choices. The omelet station was excellent.

Stayed in July 2023

To get to the beach you have to cross the road

The rooftop

Stayed in July 2023

A little too quiet . Resort needs upgrades, bathroom sink, toilet, key card,

The food was excellent, staff friendly, and helpful.

Stayed in June 2023

The buffet was perhaps less diverse and not as good in prior years, but the other dining on the resort was very good and there are plenty of options off as well.

Location is excellent, and the staff is always so accommodating, especially those who have worked at the resort for a number of years.

Stayed in May 2023

The mosquito fogging, the cockroach in my bathroom, not enough selection for fresh fruit

Everything exceeded our expectations!

Stayed in April 2023

- A walk across the road to the beach - A drive away from all the attractions - Food wasn’t very good - All meals started with delay (one time we had to wait almost an hour to be seated for dinner)

It was great to be surrounded by nature

Stayed in February 2023

The Lotus restaurant which you have to book to us was nothing special, basically food from the buffet served in a fancier way. we also had to wait very long for our food. I also really wish the cocktails and drinks would be prepared properly with fresh ingredients rather than chemical pre mixed sugary syrups and mixers. Also they are served mostly in horrible plastic cups. Finally, the beach beds are uncomfortable and some of them broken. Could do with replacement.

I loved the tree hut style rooms. lots of privacy, and at night it really felt like we were sleeping in the jungle (. and I loved the sounds of frogs and birds (bring earplugs if you are a light sleeper). Clean and beautiful room. The food was good, but nothing extraordinary. The beach was very nice with incredible sunsets. The coffee from the coffee bar is great as well. In the Martini bar most nights a guy plays the piano, a lovely and cozy atmosphere and great to have a drink. We did the Catamaran trip organized by the hotel which we really enjoyed. Finally, thank you to Lorion from the restaurant service. You are wonderful.

Stayed in December 2022

Food not at the right level of quality and choices

Location is beautiful

Stayed in October 2022

not much entertainment

The privacy of the rooms

Stayed in July 2022

Staff could be a bit more accommodating for simple requests such as proving umbrellas during periods of heavy rainfall if guests need to move from their rooms. Additional, the food was not always up to the correct temperature and staff was not always present at the coffee bar.

Facilities were pretty good and it's a fantastic get away for anyone wanting a very quiet, low key vacation. Quality of the food was pretty good even though the variety isn't very extensive.

Stayed in June 2022

It's without doubt that the lighting in the room was poor, someone with limited eye impairment would have an accident. There appears to be low volume music playing in the background WHY, this is Jamaica give some livlyness. Evening entertainment to be reviewed for example interject soca band, disco,. The client tell very diverse and some differences to be observed

The breakfast, lunch and dinner was pleased the majority was Jamaican food. The staff were pleasant, helpful and engaged in pleasantly in conversation. The lead manager was exceptional helpful. The rooms, the setting was very much Caribbean, would recommend this place to friends and family. The beach was amazing, and the music in the background made it Jamaica 🇯🇲.

Stayed in June 2022

We did have a misunderstanding with one of the room cleaner’s who became very abrupt. We chose to overlook this as all the other experience with the hotel staff was excellent.

The location was fantastic close to the beach. The huts were designed very unique and private. The staff were extremely friendly and polite. The chef Mr Clark made every visit to restaurant amazing.. the food was authetic Jamaican! He even came out of the kitchen to meet and greet and did us a special chef’s dish. The reception staff very help and professional.

Stayed in June 2022

Slightly limited food choices.

We had a very lovely stay for our honeymoon. The staff were really great and the hotel had everything we needed. The beach was a highlight.

Stayed in April 2022

Check-in was a little weird - after a really long journey we were excited to go to our room. We handed over our passports and they confirmed booking, but I still then had to find the original booking confirmation, take a screenshot of it, and then email it to them (which involved connecting to the wifi etc). I don't really understand why that step in the process was necessary. Also the taxi they arranged for us to leave by was about twice as expensive as other transport we got while we were there. The room was also a bit dark and could do with a little update.

A beautiful resort, it felt like a curated jungle with lots of beautiful birds everywhere. The room was nice and big, as was the bed and balcony. The food was better than expected and the facilities were great - the gym was nice, as was the pool (and plenty of towels and drinks available). The private beach was lovely - clean and plenty of space.

Stayed in March 2022

A few more hangers in the wardrobe.

Wonderful stay and full of the most friendly staff. Lots of variety with evening meals.

Stayed in March 2022

sunbeds need replacing badly!

friendly staff, lovely room with balcony, great food and good beach!

Stayed in March 2022

internet coverage needs improving as I was only able to connect to the internet in the lobby.

staff was friendly and helpful.

Stayed in December 2021

the food was so slow at all the restaurants. Excruciating most of the time. I waited well over an hour for Eggs Benedict. Lunch on the beach was 1.5 hours for some jerk chicken which I never eat as we had to leave.

the bungalows were outstanding- just our style. very spacious inside and not very close to others. it’s a gorgeous location with very friendly staff.

Stayed in December 2021

The staff were lovely and friendly except for 1 waiter who's name was Leon, he cheated us out of money. He promised to purchase tobacco for my husband the first week we arrived and we gave him 30 dollars. Every day after we meet Leon he said he was having trouble purchasing the tobacco and we asked for our money back he refused to give it to us. I was thinking of complaining to the reception but didn't want him to lose his job, but really believed he would give us our money back.I feel very disappointed and annoyed that this happened. I know Leon got plenty of tips of staying guests and could have resolved the situation but he didn't. I just want people to be aware of this happening to them.

Everything, I liked the peace and quiet. The food was lovely

Stayed in April 2024

Swimming pool

Staff

Stayed in March 2024

Some cocktails too much sirup to speed making but would prefer juices and traditional approach.

Really nice grounds, Class open communal spaces - restaurants and bars . Beach lunch excellent. Breakfast very good.

Stayed in February 2024

The food, plus lit was limited

The property was good 👌 ➖️

Stayed in August 2023

This isn't the sunset's fault, but it's unfortunately not possible to walk the entire lengths of the beach (it took some convincing of the guards at the beach to let me cross...)

This is a gem in Negril. All the other places are awful concrete monsters. Sunset at the palms is a tranquil garden with charm. It's quiet, close to the beach, with super friendly staff, good food, a well equipped gym (you can get massages and other spa treatments, too, but I didn't). All the cabins a spacious, well equipped with awesome bathrooms and little balconies.

Stayed in February 2023